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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maximizer CRM

    Score8.6 out of 10
    N/AMaximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.

    $29

    Per User / Month

    Yesware

    Score8.3 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Pricing
    Maximizer CRMYesware
    Editions & Modules
    Small Office
    $29
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Insights
    $89
    Per User / Month
    Insights
    $89
    Per User / Month
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Offerings
    Pricing Offerings
    Maximizer CRMYesware
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$29 per user/MonthNo setup fee
    Additional DetailsAll pricing in USD. Monthly no contract subscription option available.Annual plans save up to 23%.
    More Pricing Information
    Community Pulse
    Maximizer CRMYesware
    Considered Both Products
    Maximizer Services, Inc.
    No answer on this topic
    Vendasta
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    Features
    Maximizer CRMYesware
    Sales Force Automation
    Comparison of Sales Force Automation features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.8
    5 Ratings
    125% below category average
    Yesware
    -
    Ratings
    Customer data management / contact management1.15 Ratings00 Ratings
    Workflow management1.14 Ratings00 Ratings
    Territory management1.14 Ratings00 Ratings
    Opportunity management1.15 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.14 Ratings00 Ratings
    Contract management3.14 Ratings00 Ratings
    Quote & order management1.13 Ratings00 Ratings
    Interaction tracking4.05 Ratings00 Ratings
    Channel / partner relationship management2.15 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    4 Ratings
    150% below category average
    Yesware
    -
    Ratings
    Case management1.14 Ratings00 Ratings
    Call center management1.13 Ratings00 Ratings
    Help desk management1.13 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Yesware
    -
    Ratings
    Lead management1.15 Ratings00 Ratings
    Email marketing1.15 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Yesware
    -
    Ratings
    Task management1.15 Ratings00 Ratings
    Billing and invoicing management1.13 Ratings00 Ratings
    Reporting1.14 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Yesware
    -
    Ratings
    Forecasting1.15 Ratings00 Ratings
    Pipeline visualization1.15 Ratings00 Ratings
    Customizable reports1.15 Ratings00 Ratings
    Customization
    Comparison of Customization features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Yesware
    -
    Ratings
    Custom fields1.15 Ratings00 Ratings
    Custom objects1.04 Ratings00 Ratings
    Scripting environment1.15 Ratings00 Ratings
    API for custom integration1.15 Ratings00 Ratings
    Security
    Comparison of Security features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    154% below category average
    Yesware
    -
    Ratings
    Single sign-on capability1.13 Ratings00 Ratings
    Role-based user permissions1.14 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    3 Ratings
    149% below category average
    Yesware
    -
    Ratings
    Social data1.13 Ratings00 Ratings
    Social engagement1.13 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.0
    5 Ratings
    153% below category average
    Yesware
    -
    Ratings
    Marketing automation1.05 Ratings00 Ratings
    Compensation management1.04 Ratings00 Ratings
    Platform
    Comparison of Platform features of Maximizer CRM and Yesware
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Yesware
    -
    Ratings
    Mobile access1.15 Ratings00 Ratings
    Best Alternatives
    Maximizer CRMYesware
    Small Businesses
    Salesflare
    Score10 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Maximizer CRMYesware
    Likelihood to Recommend
    1.1
    (5 ratings)
    9.0
    (63 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (6 ratings)
    Usability
    1.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    1.0
    (2 ratings)
    8.2
    (12 ratings)
    User Testimonials
    Maximizer CRMYesware
    Likelihood to Recommend
    Maximizer Services, Inc.
    It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
    Read full review
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Pros
    Maximizer Services, Inc.
    • Shared Calendar
    • Customer Service cases
    • Common database of customer information
    Incentivized
    Read full review
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Cons
    Maximizer Services, Inc.
    • Handling large data. Maximizer needs to improve on this.
    • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
    • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
    Incentivized
    Read full review
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Likelihood to Renew
    Maximizer Services, Inc.
    We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
    Incentivized
    Read full review
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Usability
    Maximizer Services, Inc.
    The CRM didn’t have the capability I expected
    Read full review
    Vendasta
    Yesware is easy to setup and get connected in existing systems. We were able to get started sending the day we puchased our subscription because of the addon for Gmail and easy connection to our CRM. It's also very easy to use in the day to day, kicking off campaigns and seeing their status to as about as easy as it gets. I have not concerns about usability
    Incentivized
    Read full review
    Support Rating
    Maximizer Services, Inc.
    The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
    Incentivized
    Read full review
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    Alternatives Considered
    Maximizer Services, Inc.
    We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
    Incentivized
    Read full review
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Return on Investment
    Maximizer Services, Inc.
    • It allows us to maximize our service billing
    • It is easy to generate service quotes
    • It is easy to follow up on leads.
    Incentivized
    Read full review
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    ScreenShots

    Maximizer CRM Screenshots

    Screenshot of Maximizer CRM Logo

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates