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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meltwater

    Score7.6 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A

    Rio SEO

    Score9.9 out of 10
    N/ARio SEO is recognized as a leading SaaS search engine optimization platform, and includes many SEO automation and reporting features, including weekly SEO site and page-level reporting updates and competitor page-level tracking alerts and analysis, keyword analysis and management, auto deployment of SEO content with optimization of SEO-critical elements (e.g. URLs, titles, etc.), and also mobile and local SEO capabilities. Covario, Inc owned and supported Rio SEO until its acquisition by Dentsu…N/A
    Pricing
    MeltwaterRio SEO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MeltwaterRio SEO
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MeltwaterRio SEO
    Considered Both Products
    Meltwater
    No answer on this topic
    Press Ganey
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    62%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    69%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    MeltwaterRio SEO
    SEO
    Comparison of SEO features of Meltwater and Rio SEO
    Feature
    Meltwater
    -
    Ratings
    Rio SEO
    10.0
    1 Ratings
    26% above category average
    SERP ranking tracking00 Ratings10.01 Ratings
    SEO Channels
    Comparison of SEO Channels features of Meltwater and Rio SEO
    Feature
    Meltwater
    -
    Ratings
    Rio SEO
    10.0
    1 Ratings
    27% above category average
    Local SEO00 Ratings10.01 Ratings
    Social SEO00 Ratings10.01 Ratings
    Mobile SEO00 Ratings10.01 Ratings
    Global SEO00 Ratings10.01 Ratings
    SEO Platform & Account Management
    Comparison of SEO Platform & Account Management features of Meltwater and Rio SEO
    Feature
    Meltwater
    -
    Ratings
    Rio SEO
    10.0
    1 Ratings
    17% above category average
    Integration with web analytics tools00 Ratings10.01 Ratings
    Best Alternatives
    MeltwaterRio SEO
    Small Businesses
    Help a Reporter Out (HARO)
    Score5 out of 10
    Serpstat
    Score10 out of 10
    Medium-sized Companies
    Cision Communications Cloud
    Score8 out of 10
    Yoast
    Score8.5 out of 10
    Enterprises
    Cision Communications Cloud
    Score8 out of 10
    Google Trends
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MeltwaterRio SEO
    Likelihood to Recommend
    7.2
    (73 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    5.6
    (5 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (29 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MeltwaterRio SEO
    Likelihood to Recommend
    Meltwater
    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Incentivized
    Read full review
    Press Ganey
    If you have a business with more than 20 locally serving locations you know how important local searches are. RIO SEO will help syndicate your information and their robust toolkit will help those types of businesses be successful online. Their all in one dashboard lets the user control every location without having to log in to multiple dashboards to make a change in Google, then Bing, then Yelp, etc.
    Incentivized
    Read full review
    Pros
    Meltwater
    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Incentivized
    Read full review
    Press Ganey
    • Their software is really amazing and does the job well and in a routine manner.
    • Their support staff is beyond amazing, hands down the best support I've gotten from any company in any industry.
    • The proactively find issues and bring them to our attention so we can work with our clients on getting results.
    • The renewal process is painless and they help us with reporting to build a case for renewal and retaining the client.
    Incentivized
    Read full review
    Cons
    Meltwater
    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Incentivized
    Read full review
    Press Ganey
    • The dashboard could be a bit more user-friendly. It takes some training to get used to.
    • Keys/legends in the sidebar and in exports to help explain what different sections are for the "laymen" that aren't in this industry 24/7.
    • Having a "suggested changes" like what Moz.com/local has in their backend for photos/additional categories. Something that can help the user be more proactive rather than "here's where you're at" a "here's what you can do to improve" would help.
    Incentivized
    Read full review
    Likelihood to Renew
    Meltwater
    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Incentivized
    Read full review
    Press Ganey
    No answers on this topic
    Usability
    Meltwater
    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
    Read full review
    Press Ganey
    No answers on this topic
    Support Rating
    Meltwater
    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
    Incentivized
    Read full review
    Press Ganey
    No answers on this topic
    In-Person Training
    Meltwater
    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review
    Press Ganey
    No answers on this topic
    Online Training
    Meltwater
    Walked step by step through program. Very informative on a program that doesn't require much training.
    Read full review
    Press Ganey
    No answers on this topic
    Implementation Rating
    Meltwater
    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
    Read full review
    Press Ganey
    No answers on this topic
    Alternatives Considered
    Meltwater
    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Incentivized
    Read full review
    Press Ganey
    RIO SEO is heads, shoulders, the entire body, ahead of Local Market Launch. We used Local Market Launch before RIO and it was one of the worst years of my life. The support was non-existent, their syndication was lackluster and they messed up our contracts enough times to frustrate us and the clients. I cannot express in enough words my disdain for that service and how much of a refreshing change it was to work with a company like RIO that cared as much about our client success as we did.
    Incentivized
    Read full review
    Return on Investment
    Meltwater
    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Incentivized
    Read full review
    Press Ganey
    • They have helped us retain several big clients over the years which in turn has helped bring in several other clients.
    • Their tools allow us, a small boutique agency, to operate like a big agency.
    • Our local listing clients have been much happier with our switch to RIO which has allowed us to focus on other areas for them instead of just the syndication.
    Incentivized
    Read full review
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