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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meltwater

    Score7.6 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A

    SAP Sustainability Control Tower

    Score8.1 out of 10
    N/ASAP Sustainability Control Tower is a software solution that helps to enable users to reach sustainable business ambitions with holistic enterprise-wide sustainability performance management.N/A
    Pricing
    MeltwaterSAP Sustainability Control Tower
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MeltwaterSAP Sustainability Control Tower
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MeltwaterSAP Sustainability Control Tower
    Considered Both Products
    Meltwater
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    20 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    62%
    Delivers good value for the price
    16 Answers
    78%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    69%
    Happy with the feature set
    22 Answers
    75%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    15 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    22 Answers
    64%
    Implementation went as expected
    7 Answers
    Best Alternatives
    MeltwaterSAP Sustainability Control Tower
    Small Businesses
    Help a Reporter Out (HARO)
    Score5 out of 10
    No answers on this topic
    Medium-sized Companies
    Cision Communications Cloud
    Score8 out of 10
    No answers on this topic
    Enterprises
    Cision Communications Cloud
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MeltwaterSAP Sustainability Control Tower
    Likelihood to Recommend
    7.2
    (73 ratings)
    8.3
    (12 ratings)
    Likelihood to Renew
    10.0
    (10 ratings)
    6.4
    (1 ratings)
    Usability
    5.6
    (5 ratings)
    7.3
    (6 ratings)
    Availability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (29 ratings)
    7.3
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    6.4
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    MeltwaterSAP Sustainability Control Tower
    Likelihood to Recommend
    Meltwater
    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Incentivized
    Read full review
    SAP
    It could really work well in a larger organization where the info. is spread across different channels, location units, or systems, so stakeholders can compare performance across them and take/suggest corrective actions. By contrast, it is not a good idea for a small organization with limited data to use this.
    Incentivized
    Read full review
    Pros
    Meltwater
    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Incentivized
    Read full review
    SAP
    • Gather and organize company data
    • Calculate sustainability metrics
    • Report metrics/indicators according to mandatory or voluntary sustainability standards
    • Customize it to the clients needs and operations
    Incentivized
    Read full review
    Cons
    Meltwater
    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Incentivized
    Read full review
    SAP
    • Implementing Custom Metrics: Support for all DPI dimensions needed
    • Drill-Down Requirements: Full dimension availability via OData API
    • Row Limit Issue: Request limit inadequate for data volume
    • Breakdown by all dimensions for metrics not feasible
    Incentivized
    Read full review
    Likelihood to Renew
    Meltwater
    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Incentivized
    Read full review
    SAP
    We are currently too new with The SAP sustainability Control tower ,but down the line if we see more benefits to financial sustain the product and product is actually paying off the cost from the benefits we get out of it we may renew the use of SAP sustainability control tower.
    Incentivized
    Read full review
    Usability
    Meltwater
    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
    Read full review
    SAP
    It's a powerful tool but requires steep learning curve. The positioning SAP does for SCT compared to other products in its portfolio / BOM feels unfair - it doesn't get called out as often as it deserves to! The setup requires some foundational knowledge, it's easy once users get accustomed to it
    Incentivized
    Read full review
    Reliability and Availability
    Meltwater
    No answers on this topic
    SAP
    never faced a downtime - or any error for the features I use.
    Incentivized
    Read full review
    Performance
    Meltwater
    No answers on this topic
    SAP
    yes never faced any sort of buffering or user interface issues.
    Incentivized
    Read full review
    Support Rating
    Meltwater
    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
    Incentivized
    Read full review
    SAP
    not contacted support for SAP Sustainability Control Tower yet.
    Incentivized
    Read full review
    In-Person Training
    Meltwater
    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review
    SAP
    i did online training no in person training
    Incentivized
    Read full review
    Online Training
    Meltwater
    Walked step by step through program. Very informative on a program that doesn't require much training.
    Read full review
    SAP
    online module was extensive and helpful to understand the functionality
    Incentivized
    Read full review
    Implementation Rating
    Meltwater
    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
    Read full review
    SAP
    No, I was not directly involved in SAP Sustainability Control Tower implementation, but before implementing feedback was taken from procurement team for several function usage.
    Incentivized
    Read full review
    Alternatives Considered
    Meltwater
    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Incentivized
    Read full review
    SAP
    Same lack of industry-specific content on both, but SAP has the main advantage of direct connection to the ERP data so it saves significant efforts in comparison. Regarding dashboards look and feel and so on, it is more a matter of personal preference between PowerBi and SAP, we personally prefer SAP as it is a bit richer in ability to bring in more data and filter on it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Meltwater
    No answers on this topic
    SAP
    no i was not involved in Sales process
    Incentivized
    Read full review
    Scalability
    Meltwater
    No answers on this topic
    SAP
    yes we deployed it across multiple departments like SHS, purchasing, regulatory and we believe we can add more features of SAP sustainability control tower.
    Incentivized
    Read full review
    Professional Services
    Meltwater
    No answers on this topic
    SAP
    SAP team is always great in service - i was not involved Sales process
    Incentivized
    Read full review
    Return on Investment
    Meltwater
    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Incentivized
    Read full review
    SAP
    • Greater transparency around our sust strategies
    • More engaged workforce
    • Reduce OpEx by $350k in first month due to better decision in a particular area
    Incentivized
    Read full review
    ScreenShots

    SAP Sustainability Control Tower Screenshots

    Screenshot of reporting scope details.Screenshot of data collection items.Screenshot of emissions data.Screenshot of a carbon footprint assessment.Screenshot of sustainability metrics.