MetricStream Case and Incident Management vs. OnBase
MetricStream Case and Incident Management vs. OnBase
Product | Rating | Most Used By | Product Summary | Starting Price |
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MetricStream Case and Incident Management | N/A | MetricStream Case and Incident Management built on the MetricStream Platform, enables users to establish and follow consistent procedures for case and incident planning and administration, recording, triaging, routing, investigating, tracking, and closure. Cases can be reported from multiple sources, such as emails, hotlines, and intranet portals, with the option of anonymity. Cases/incidents can be aligned to organizations, processes, controls, risks, policies, and regulations to identify… | N/A | |
OnBase | N/A | OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements. | N/A |
MetricStream Case and Incident Management | OnBase | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
MetricStream Case and Incident Management | OnBase | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Enterprise Content Management |
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MetricStream Case and Incident Management | OnBase | |
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Small Businesses | Kissflow Score 6.3 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Salesforce Service Cloud Score 8.8 out of 10 | MediaValet Score 9.9 out of 10 |
Enterprises | Infor Human Resources Score 7.2 out of 10 | MediaValet Score 9.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MetricStream Case and Incident Management | OnBase | |
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Likelihood to Recommend | - (0 ratings) | 9.4 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (7 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 6.1 (16 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 8.2 (1 ratings) |
Implementation Rating | - (0 ratings) | 8.7 (3 ratings) |
Configurability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 7.3 (1 ratings) |
MetricStream Case and Incident Management | OnBase | |
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Likelihood to Recommend | MetricStream No answers on this topic | Hyland Software |
Pros | MetricStream No answers on this topic | Hyland Software |
Cons | MetricStream No answers on this topic | Hyland Software |
Likelihood to Renew | MetricStream No answers on this topic | Hyland Software |
Usability | MetricStream No answers on this topic | Hyland Software |
Support Rating | MetricStream No answers on this topic | Hyland Software |
In-Person Training | MetricStream No answers on this topic | Hyland Software |
Online Training | MetricStream No answers on this topic | Hyland Software |
Implementation Rating | MetricStream No answers on this topic | Hyland Software |
Alternatives Considered | MetricStream No answers on this topic | Hyland Software |
Return on Investment | MetricStream No answers on this topic | Hyland Software |
ScreenShots | OnBase Screenshots |