TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365 Business Premium

    Score9 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
    Pricing
    Microsoft 365 Business Premium
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft 365 Business Premium
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft 365 Business Premium
    Considered Both Products
    Microsoft
    Chose Microsoft 365 Business Premium
    We selected Microsoft 365 Business Premium as it provides a better integration that aligns better with the needs of our company. Another obvious plus is that our staff was used to Microsoft Office so switching to Microsoft 365 Business Premium offered an almost seamless …
    Incentivized
    Chose Microsoft 365 Business Premium
    Used Domino/Lotus Notes (IBM) for a long time and just was not as usable in a day to day and team environment. Did not have much choice at the time and using other products like Libre and Google products just didn't have the transparency or cross functionality I was used to …
    Incentivized
    Chose Microsoft 365 Business Premium
    there are no real competition in the field. Microsoft Office 365 stands out every other competitor and even if you consider single sub-item or functionality like MDM or EDR or Email services or Instant messaging and file sharing, you will easily understand andbe convinced that …
    Incentivized
    Chose Microsoft 365 Business Premium
    Microsoft's integration with the Windows OS, tools like teams, Edge browser and the azure environment make it an easy one-stop-shop. With apps being available on IOS/MacOS, too - and via the web - this really lifts them above the competition. Whilst solutions like Canva are …
    Incentivized
    Chose Microsoft 365 Business Premium
    We have used Microsoft 365 Business Premium since I have been with the company, 10 years now, and have not looked at similar products.
    Incentivized
    Chose Microsoft 365 Business Premium
    Google suit one of the alternatives which has few similar functionality but AD integration and running at large level the google does not provide those features which is the main reason for us to go with the Microsoft 365 Business Premium. Gsuit does not have stanalone pc …
    Incentivized
    Chose Microsoft 365 Business Premium
    Jamf Pro works much better with Mac products and gives a much better set of scripting options and feedback. With Microsoft 365 Business Premium I may know that a deploy failed but I won't always know exactly why a deploy is acting the way it does or why exactly it failed. Jamf …
    Incentivized
    Chose Microsoft 365 Business Premium
    We looked at alternatives to SharePoint for an intranet. One of SharePoint's weakest points is that several sites create silos that cannot be navigated as a whole. Yes, there is a search but it needs improvement. There is no way to see what sites a person is already a member …
    Incentivized
    Chose Microsoft 365 Business Premium
    Notion is limited, although it is very good for sharing information or schedules of activities in real-time. But it is Microsoft 365 Business Premium that helps with many more tools, and its light adaptation on any device. In addition, exporting information is easier in …
    Incentivized
    Chose Microsoft 365 Business Premium
    There is no comparison. Both Microsoft 365 Business Premium and Adobe Acrobat are beneficial to my job duties.
    Incentivized
    Chose Microsoft 365 Business Premium
    We liked Google Drive G Suite with its smooth integration with G Mail. We never were set up with the MS mail program and did not wnat to make that change. We went with Microsoft 365 because the programs offered (Word, Excel, PP) are much more intuitive and robust. The Google …
    Incentivized
    Chose Microsoft 365 Business Premium
    It's also available in many languages which is fun to use. Outlook, Word, Excel, PowerPoint, OneNote available in English, Hindi, Malayalam, Tamil, Kannada, Telugu, Gujarati, Marathi, Bengali, Punjabi, Odia, Assamese, Konkani. Publisher available in English and Hindi.
    Incentivized
    Chose Microsoft 365 Business Premium
    Microsoft did a great job with older generations being able to use 365 as well as younger people. The software is very user friendly.
    Incentivized
    Chose Microsoft 365 Business Premium
    We have only evaluated Microsoft 365 Business Premium. We do use Adobe products for a different purpose.
    Incentivized
    Chose Microsoft 365 Business Premium

    The alternative solutions do not contain all of the features of Microsoft 365 Business Premium. They cover only the Office application requirements.

    Incentivized
    Chose Microsoft 365 Business Premium
    These products simply do not compare in terms of universal compatibility, features, integrations, user-friendliness, and overall cost. Google is free but not as secure and too cloud-based for our needs as a medium-sized organization. I would recommend Google to independent …
    Incentivized
    Chose Microsoft 365 Business Premium
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome …
    Incentivized
    Chose Microsoft 365 Business Premium
    Outside of Outlook email. The rest of the programs included in this bundle are superior to similar products I have tried. For example, Teams is a much better program than Jabber. Teams is easier to use, has more tools (some of which will link directly to other programs in the …
    Incentivized
    Chose Microsoft 365 Business Premium
    The honest truth is that Microsoft 365 doesn't have any real competition. Apple's office applications are attractive and simple, and OpenOffice is great because it's free, but neither suite offers the power, compatibility, scalability and ease of use that 365 does. The …
    Incentivized
    Chose Microsoft 365 Business Premium
    The only application that is close to Microsoft 365 Business Premium is Google Drive. The advantage of Microsoft 365 Business Premium over Google Drive is that it integrates more seamlessly with Microsoft Power Point, Microsoft Word, Microsoft Excel, etc. Dropbox Business …
    Incentivized
    Chose Microsoft 365 Business Premium
    Adobe Acrobat Reader DC is very limited in its implementation and collaboration abilities within a business. It cannot compare with [Microsoft 365 Business Premium] with its convenience, ability to create and edit documents, email, data storage and retrieval and price. It is …
    Incentivized
    Chose Microsoft 365 Business Premium
    There really are few viable alternatives to Microsoft 365 Business Premium. Organizations can either use Google, Microsoft 365, or an amalgamation of Slack, Zoom, and Google/\Microsoft. For organizations that already use Microsoft, it's convenient to upgrade rather than …
    Incentivized
    Chose Microsoft 365 Business Premium
    I am an advocate of G Suite, but where you need more enhanced functionality, Microsoft is a winner, hands down. With Microsoft, we are able to run financials, and build and analyze more complex spreadsheets and data sets. Microsoft integrates with our third-party ERP system, …
    Incentivized
    Chose Microsoft 365 Business Premium
    I think MS 365 stacks up against all competitors very well. I think there are certainly benefits to Cisco's platform along with RingCentral's platform and some of that will be important to look at side by side for anyone looking to choose between these platforms. The …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    Best Alternatives
    Microsoft 365 Business Premium
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Microsoft 365
    Score8.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Microsoft 365 Business Premium
    Likelihood to Recommend
    8.9
    (108 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    8.6
    (57 ratings)
    Performance
    8.4
    (41 ratings)
    Support Rating
    9.4
    (9 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    Ease of integration
    6.0
    (1 ratings)
    User Testimonials
    Microsoft 365 Business Premium
    Likelihood to Recommend
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Cons
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Usability
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Performance
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    ScreenShots