Microsoft 365 Business Premium vs. Microsoft Exchange

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365 Business Premium
Score 8.9 out of 10
N/A
An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
Microsoft Exchange
Score 8.8 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Pricing
Microsoft 365 Business PremiumMicrosoft Exchange
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft 365 Business PremiumMicrosoft Exchange
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft 365 Business PremiumMicrosoft Exchange
Considered Both Products
Microsoft 365 Business Premium

No answer on this topic

Microsoft Exchange
Chose Microsoft Exchange
Honestly, there are very few other enterprise-level email servers that I know about other than the basic gmail, yahoo, Hotmail, and just hosting it yourself. You either can get away with a very basic mail server, or your business needs true enterprise-level functions. If your …
Chose Microsoft Exchange
We selected Microsoft Exchange because it is a mature, complex and very good solution from Microsoft. The integration from other tools from Microsoft that we have already in place was easy, like SharePoint, Office, Skype for business. Also the application for mobiles devices …
Features
Microsoft 365 Business PremiumMicrosoft Exchange
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft 365 Business Premium
-
Ratings
Microsoft Exchange
7.3
84 Ratings
14% below category average
Anti-malware00 Ratings6.567 Ratings
Customizability00 Ratings8.079 Ratings
Data Loss Protection00 Ratings8.368 Ratings
Threat Detection00 Ratings6.566 Ratings
Sandboxing00 Ratings7.444 Ratings
End-to-End Encryption00 Ratings6.767 Ratings
Management Tools00 Ratings8.080 Ratings
Best Alternatives
Microsoft 365 Business PremiumMicrosoft Exchange
Small Businesses
Google Workspace
Google Workspace
Score 9.1 out of 10
Zoho Mail
Zoho Mail
Score 9.4 out of 10
Medium-sized Companies
Google Workspace
Google Workspace
Score 9.1 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
Microsoft 365
Microsoft 365
Score 8.6 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft 365 Business PremiumMicrosoft Exchange
Likelihood to Recommend
8.8
(108 ratings)
9.0
(102 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(4 ratings)
Usability
8.5
(57 ratings)
8.5
(6 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
8.4
(41 ratings)
9.0
(1 ratings)
Support Rating
9.4
(9 ratings)
9.9
(12 ratings)
Implementation Rating
9.1
(1 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
6.0
(1 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Microsoft 365 Business PremiumMicrosoft Exchange
Likelihood to Recommend
Microsoft
Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
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Microsoft
Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
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Pros
Microsoft
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
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Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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Cons
Microsoft
  • adding calendar invitations is not straight forward
  • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
  • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
  • lack of flexibility on the location of the OST and PST files
  • the new version should not do away with PST files but rather improve their reliability.
  • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
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Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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Likelihood to Renew
Microsoft
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
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Microsoft
Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
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Usability
Microsoft
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
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Microsoft
Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
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Reliability and Availability
Microsoft
No answers on this topic
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Performance
Microsoft
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
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Microsoft
I would say it's the best email product I've experienced.
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Support Rating
Microsoft
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
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Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Implementation Rating
Microsoft
No answers on this topic
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Alternatives Considered
Microsoft
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
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Microsoft
Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
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Scalability
Microsoft
No answers on this topic
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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Return on Investment
Microsoft
  • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
  • It has unified how we store information so that everything isn't stored on individual computers
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Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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