Microsoft 365 Business Premium vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365 Business Premium
Score 8.8 out of 10
N/A
An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
SugarSync
Score 10.0 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
Microsoft 365 Business PremiumSugarSync
Editions & Modules
No answers on this topic
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
Microsoft 365 Business PremiumSugarSync
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft 365 Business PremiumSugarSync
Top Pros
Top Cons
Features
Microsoft 365 Business PremiumSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft 365 Business Premium
-
Ratings
SugarSync
9.4
8 Ratings
11% above category average
Versioning00 Ratings8.06 Ratings
Video files00 Ratings9.05 Ratings
Audio files00 Ratings10.05 Ratings
Document collaboration00 Ratings10.07 Ratings
Access control00 Ratings10.08 Ratings
File search00 Ratings9.08 Ratings
Device sync00 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Microsoft 365 Business Premium
-
Ratings
SugarSync
9.7
8 Ratings
11% above category average
User and role management00 Ratings10.07 Ratings
File organization00 Ratings9.08 Ratings
Device management00 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Microsoft 365 Business Premium
-
Ratings
SugarSync
10.0
8 Ratings
16% above category average
Performance00 Ratings10.08 Ratings
Reliability00 Ratings10.08 Ratings
Storage Reports00 Ratings10.06 Ratings
Best Alternatives
Microsoft 365 Business PremiumSugarSync
Small Businesses
Google Workspace
Google Workspace
Score 9.1 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Medium-sized Companies
Google Workspace
Google Workspace
Score 9.1 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Microsoft 365
Microsoft 365
Score 8.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft 365 Business PremiumSugarSync
Likelihood to Recommend
8.2
(96 ratings)
10.0
(10 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.0
(3 ratings)
Usability
8.2
(45 ratings)
-
(0 ratings)
Performance
8.4
(41 ratings)
-
(0 ratings)
Support Rating
9.4
(9 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft 365 Business PremiumSugarSync
Likelihood to Recommend
Microsoft
Well-Suited Scenarios:Collaborative Work Environment:Scenario: Your organization relies heavily on collaboration, and you need a platform that integrates email, chat, document sharing, and online meetings seamlessly.Usage: Microsoft 365 Business Premium provides tools like Microsoft Teams, SharePoint, and OneDrive, fostering a collaborative work environment.Professional Communication:Scenario: Your business requires professional email communication with a custom domain, and you need advanced email security features.Usage: Microsoft 365 includes Exchange Online for business-class email, with features like anti-malware and anti-spam protection.Document Management and Sharing:Scenario: You have a need for centralized document storage, version control, and secure sharing within and outside the organization.Usage: OneDrive for Business and SharePoint allow for secure document storage, versioning, and controlled access to files.
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
Microsoft
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
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Cons
Microsoft
  • The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date.
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
Microsoft
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
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Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
Microsoft
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
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Ziff Davis Inc
No answers on this topic
Performance
Microsoft
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
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Ziff Davis Inc
No answers on this topic
Support Rating
Microsoft
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
Microsoft
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
Microsoft
  • Teams has streamlined our chats within each department so its easy to help out each other when problems or issues arise as well as having chat conversations in real time instead of the slower email option. This is especially handy when peopel are not working in the same space and cannot use a phone.
  • All of our major communications, are done through Outlook email keeping everyone on the same page of issues within our organization or updates coming out for example
  • Excel provides a simple system for creating our schedules, Tracking customer issues, project boards etc. having all these readily available minimizes time spent looking for information and grants more time for customer interaction and increasing service and sales.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
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ScreenShots