Microsoft 365 vs. Progress ShareFile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Progress ShareFile
Score 8.3 out of 10
N/A
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
$52.80
per month 3 users (minimum)
Pricing
Microsoft 365Progress ShareFile
Editions & Modules
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Advanced
$17.60
per month per user (minimum 3 users)
Premium
$27.50
per month per user (minimum 3 users)
Industry Advantage
$45.83
per month per user (minimum 3 users)
Virtual Data Room
$75.00
per month per user (minimum 5 users)
Offerings
Pricing Offerings
Microsoft 365Progress ShareFile
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.Discount available for annual pricing.
More Pricing Information
Community Pulse
Microsoft 365Progress ShareFile
Considered Both Products
Microsoft 365
Chose Microsoft 365
We mainly chose Office 365 because it was the easiest transition from our 2007 suite and locally hosted email. There are better options available, but senior partners decided against investing the time and energy required to learn a new suite of programs. We have decided to …
Chose Microsoft 365
Microsoft Office products is the number one product that most businesses use on an everyday basis. Now that Microsoft Office 365 has gone cloud based, it can really compete with other products that have been using any cloud base or storage capabilities. Microsoft Office is …
Chose Microsoft 365
Having all of the offerings and services in one easy to use administrative interface makes administration of our Microsoft suite of applications much easier. We are not able to get that same integration with separated applications. Gmail is not very intuitive if you're coming …
Progress ShareFile
Chose Progress ShareFile
The ability to learn how to access, store, share, and retrieve documents is simpler than in other applications, and that is what keeps me in the application. Even though my Microsoft 365 professional and Adobe Acrobat Pro applications, which I currently subscribe to, include …
Chose Progress ShareFile
The large file size for uploading and downloading documents was the one thing that the others just couldn't compare to.
Chose Progress ShareFile
I like ShareFile much better than Mango Practice Management. I think the navigation is much more intuitive and user-friendly.
Chose Progress ShareFile
First and foremost we are both a Citrix and Microsoft partner so we will always recommend their products. 3 years ago we found ShareFile's biggest selling point was the ease of setup, administration, and ease of use while still being an enterprise-grade product. We also enjoyed …
Chose Progress ShareFile
Cost, ease of use, and reliability make this the far superior product. Dropbox performs well but has had quirks like constant disconnects, file syncs not showing up in a timely manner, etc. OneDrive is just overall invasive and frustrating until properly set-up.
Chose Progress ShareFile
ShareFile has a more native feel which is helpful for the “older” employees. The search feature in ShareFile.com is fast and searches document text along with tags and keywords.
Chose Progress ShareFile
I tried SmartVault that were not as user friendly as Citrix ShareFile. Plus SmartVault was laggy when it came to uploading and downloading of files. Cirtix ShareFile has great upload and download speed for documents and photos. But compared to eFileCabinet the $150 price …
Chose Progress ShareFile
ShareFile makes it easy to access files remotely and to add files via phone or tablet. Eventually it will replace our internal server, where we have trouble keeping different versions of files straight. It will also replace many of our paper files, saving space and time. As …
Chose Progress ShareFile
Sharefile "plays slightly nicer" with Microsoft products than Google, though I think Google Drive has a more, and more powerful feature set. It's a very competent alternative though, and I do enjoy using it, now that I'm more comfortable with the interface. As I've said …
Chose Progress ShareFile
Citrix Sharefile does a better job at managing very large files.
Chose Progress ShareFile
ShareFile is cheaper than the other file sharing services, and it has better security. Having to pay additional for Active Directory integration is a serious downfall. Dropbox had poor security flaws. ShareFile iOS integration severely pales to other services, especially Dropbox
Chose Progress ShareFile

Switched from Dropbox - ran out of space and changed pricing.

Citrix is about the same - App is better, but autosyncs too much and need to restrict timing/data usage.

Chose Progress ShareFile
I have used the version offered with Thompson Reuters website. It was good, but this is excellent.
Features
Microsoft 365Progress ShareFile
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft 365
-
Ratings
Progress ShareFile
7.6
89 Ratings
9% below category average
Versioning00 Ratings7.671 Ratings
Video files00 Ratings6.353 Ratings
Audio files00 Ratings5.948 Ratings
Document collaboration00 Ratings7.876 Ratings
Access control00 Ratings8.883 Ratings
File search00 Ratings8.084 Ratings
Device sync00 Ratings9.069 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Microsoft 365
-
Ratings
Progress ShareFile
8.9
84 Ratings
3% above category average
User and role management00 Ratings9.078 Ratings
File organization00 Ratings9.184 Ratings
Device management00 Ratings8.566 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Microsoft 365
-
Ratings
Progress ShareFile
8.3
85 Ratings
4% below category average
Performance00 Ratings8.081 Ratings
Reliability00 Ratings8.584 Ratings
Storage Reports00 Ratings8.567 Ratings
Best Alternatives
Microsoft 365Progress ShareFile
Small Businesses
Google Workspace
Google Workspace
Score 9.1 out of 10
SugarSync
SugarSync
Score 4.2 out of 10
Medium-sized Companies
Google Workspace
Google Workspace
Score 9.1 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft 365Progress ShareFile
Likelihood to Recommend
8.0
(242 ratings)
8.2
(113 ratings)
Likelihood to Renew
9.5
(6 ratings)
9.1
(8 ratings)
Usability
7.7
(13 ratings)
6.5
(26 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(14 ratings)
Support Rating
8.9
(54 ratings)
1.0
(14 ratings)
Implementation Rating
9.0
(2 ratings)
9.1
(3 ratings)
Configurability
-
(0 ratings)
6.5
(2 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Microsoft 365Progress ShareFile
Likelihood to Recommend
Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
Read full review
Progress ShareFile
When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
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Pros
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Progress ShareFile
  • Secure File Storage and Sharing.
  • Workflows to get customer/affiliate responses to comments on documents.
  • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
  • I love the upload notifications and reports on user activity.
  • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
  • Integrations with Microsoft 365 - FANTASTIC - thank you.
Read full review
Cons
Microsoft
  • Forms lack comprehensive features and parameters for detailed questioning for example cannot be directly linked with Power BI
  • Outlook email filters are not handy to use and require more detailing in terms of location past emails
  • Teams requires substantially large amounts of system resources which could be finetuned
Read full review
Progress ShareFile
  • The web console is not the most user friendly site to use to get to, and send my files.
  • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
  • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
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Likelihood to Renew
Microsoft
So far the Microsoft 365 platform provides features and tools that can cater to 100% of present organizations needs considering both technical and business necessities, however most features are not been effectively utilised at present. The current featureset is able to cover for most of the future needs of the business and technical functions.
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Progress ShareFile
It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
Read full review
Usability
Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
Read full review
Progress ShareFile
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Reliability and Availability
Microsoft
To-date Microsoft 365 platform has offered an amazing uptime and availability percentage per year compared to all other products which provide the stability and overall business resilience of their ecosystem which is a great relief for information technology service entitites which heavy rely on Microsoft offerings as a whole to redeliver their own custom products
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Progress ShareFile
The software has never been down when I needed to use it.
Read full review
Performance
Microsoft
The Microsoft 365 tools expects and demands a substantial amount of system resources to operate at optimal level and even more when integrated with other applications which is a downside, however given that external supporting tech factors such as fibre/broadband speed bandwidth, high speed RAM and ample storage resources are allocated the tools work error free providing robust communication
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Progress ShareFile
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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Support Rating
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Progress ShareFile
Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
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In-Person Training
Microsoft
The resellers involved with selling Microsoft products are reluctant to provide in person specialist trainings to consumers due to the fact of costs of economies of scale and is not provided free of charge most of the time. In Person trainings needs to be agreed to at the initiation of projects and implementations for better ROI.
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Progress ShareFile
No answers on this topic
Online Training
Microsoft
The standard training offered with 3rd part resellers are fairly standard and covers the basic workability however the trainings needs to be specifically customised according to unique requirements of the organizations. for example an MSP would need to master specific communications verticals within Microsoft 365 whereas and online store using Microsoft 365 would needs to master a different set of tools within the suite to get the best ROI post implementation.
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Progress ShareFile
No answers on this topic
Implementation Rating
Microsoft
The Microsoft support partners are more than capable of handling implementations and dealing with unprecedented errors during the implementations. Not part of the implementation though the setup was done with minimum misconfigurations which is evident with present live setup which works fine without any bugs and gaps at present context.
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Progress ShareFile
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
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Alternatives Considered
Microsoft
Typically I prefer working with companies with Microsoft 365 as their main tool because they're usually a fast growing company with a global presence. I like using it for work because it's easy to collaborate, share, review, comment, reply in any of the tools. The mobile app for Outlook and Teams are lifesavers when we're constantly traveling and you can join meetings on the mobile Teams to never miss a beat.
Read full review
Progress ShareFile
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
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Contract Terms and Pricing Model
Microsoft
Microsoft pricing is not very expensive and yet not very cheap as well, and it hovers in between the baseline. The charges are mostly based on the tier level partners who charge based on their individual reputation in the market. Power negotiation will lead to cost effective and attractive pricing
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Progress ShareFile
No answers on this topic
Scalability
Microsoft
Multiple tools within the same platform have been deployed successfully within different functional technical and non technical teams such as Devops, SOC, NOC, Shared services, Managed services, Global Information technology, Cloud operations, Finance, Administration, human resources and all these teams collaborate while maintaining central uniformity in terms of global standards who are dispersed in different geographical locations with ease
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Progress ShareFile
I am a one person office. I have no idea how this software would scale to a larger office.
Read full review
Professional Services
Microsoft
Have not directly obtained professional services from Microsoft but rather obtained specialized services such as implementations and configurations, setting up and integration support with Microsoft authorized suppliers, 3rd parties, and resellers, which has been a pleasant experience. Again the level of delivery quality on professional services is based on the level of hands on exposure of the 3rd party
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Progress ShareFile
No answers on this topic
Return on Investment
Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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Progress ShareFile
  • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
  • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
  • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
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ScreenShots

Progress ShareFile Screenshots

Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature