Microsoft 365 Defender combines SIEM and XDR capabilities for Microsoft 365 environments, encompassing threat detection, post-breach detection, automated investigation, and response for endpoints. Additionally, it protects cloud apps, emails and documents, and employee identities.
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Zoho Assist
Score8.4 out of 10
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Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
In our experience, Microsoft Defender XDR has been fantastic for phishing and account compromise scenarios, Endpoint Security, Automated threat detection and response and just generally giving a great overview through their dashboard, meaning the IT team doesn't need to switch between multiple tools to understand the full scope of an incident. In mostly remote organization like ours, it really helps to keep on top of any potential threats that we don't have the opportunity to spot in person. While it works great for us in a mostly Microsoft 365 environment, I can see how it would be less appropriate in an organization that is less integrated in the Microsoft ecosystem or uses a large number of third party tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One of the greatest strength of Microsoft Defender XDR has the ability to convey alert and signal in the closing point, email, identity and cloud applications in an event. Instead of obtaining isolated alert from each tool, Microsoft Defender XDR consolidates them in a full attack story, which helps the security teams to understand the scope and impact of a danger very fast.
If a user clicks on the fishing link, Microsoft Defender XDR automatically can associate malicious emails with lateral movement efforts, suspected sine-in, and endpoint activity-to protect against hours of manual probes.
The defender uses AI-powered automation for investigating and treatment of Microsoft Defender XDR events. It can separate the infected closing points, can cancel the compromised tokens, or remove malicious email - without the need for human intervention.
When malware is detected on a device, the defender can separate the device, kill malicious processes, and automatically flag the same files throughout the environment, which can spread.
Because it is integrated deeply with Microsoft 365 defender, Entra ID (Azure Ad), Intune, and PurView, the defender provides native safety in the XDR Microsoft Stack. It simplifies deployment and maintenance, offering deep visibility in user activity and cloud data.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
sometimes I use video chat as a meeting tool with users
The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Improved algorithms to minimize false positives in threat detection, reducing the impact on security teams and preventing unnecessary investigations into non-threatening incidents.
Advanced User-Friendly Interface:
Streamlined and intuitive user interface for the centralized dashboard, making it more accessible for security professionals with varying levels of expertise.
Greater Third-Party Integration:
Increased compatibility and integration capabilities with a broader range of third-party security tools
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are pleased with the product and have no plans to look for alternatives. We are deeply invested in Microsoft ecosystem and Defender XDR provides seamless integration to other Microsoft products. For academic institution pricing is also quite affordable. In the contrary, we hope to extend the scope of the product for our entire environment.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Once configured, it's very usable for any security team or IT Analyst. It'll give you everything you need to know in a single consolidated dashboard, and while you can certainly dive deeper with a very feature rich platform, generally it's very usable. I gave it an 8 as some of the advanced features do have a very strong learning curve, while routine tasks are quite straightforward, some of the features such as threat hunting, custom detections and automated response workflows do have a bit of a learning curve and will require some research and experience to get to grips with
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In our experience there has been very little downtime for Microsot Defender XDR. For us there hasn’t been any single incident where we needed the product and it was not available.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Most of the time the product is as responsive as you might expect from cloud product. Occasionly the product is little slugish, this has been at most a slight irritation. Reports generate quickly ennough for our needs. We also not have found that Defender XDR slows down systems that it is integrated with
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Their support throughout our onboarding of the product was fabulous. They not only took the time to carefully explain to teams not as well equipped with the lingo but explained to the tech team how to teach the other teams to be successful. They never once seemed impatient or annoyed with basic questions and didn’t pretend to know something when they needed to research an answer
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Microsoft Provides a good training for the Microsoft 365 Defender and has a good learning paths to learn and take the exams and get your Certifications.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
seemless and almost transparent. can be deployed by script if needed so every endpoint on our system get's it. if you have intune it gets dumped on the the endpoint by policy so nothing escapes it
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our product in that area, for instance as a security platform and for us it is for the moment really bad point. We started to move in that direction that there is that disconnect from the client management. So if there is some action that needs to be executed detected by security team, there is not an easy way to make that available to the team that is responsible for managing the identities as users, as the devices
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Azure cloud provides techical power to scale the product for whole organization. From organizational point of view scaling Defender XDR for various IT teams needs good collaboration and clear norms that all teams must agree to and follow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
