Most Commonly Comparedto Zoho Assist

Best Zoho Assist Alternatives for Small Businesses

Getscreen.me

Score 9.7 out of 10

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

NinjaOne

Score 9.3 out of 10

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.

Higher Rated Features

Customers are more satisfied with the features of Zoho Assist than the NinjaOne

ISL Light

Score 9.0 out of 10

ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

RemotePC

Score 9.0 out of 10

RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect to customers'…

Higher Rated Features

  • Remote Administration
  • Instant message
  • Screen sharing

Atera

Score 8.9 out of 10

Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform features:Windows, Mac, and Linux agents and support Proactive IT management capabilities…

Higher Rated Features

Customers are more satisfied with the features of Zoho Assist than the Atera

LogMeIn Central by GoTo

Score 8.9 out of 10

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Higher Rated Features

  • Remote Administration
  • Instant message
  • Access to sleeping/powered-off computers

Splashtop

Score 8.8 out of 10

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With…

Higher Rated Features

  • Remote Administration
  • Instant message
  • Screen sharing

N-able Take Control

Score 9.1 out of 10

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app. With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support…

Higher Rated Features

  • Remote Administration
  • Instant message
  • Initiate remote control from mobile

Best Zoho Assist Alternatives for Medium-sized Companies

NinjaOne

Score 9.3 out of 10

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.

Higher Rated Features

Customers are more satisfied with the features of Zoho Assist than the NinjaOne

ISL Light

Score 9.0 out of 10

ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

BeyondTrust Privileged Remote Access enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors (e.g. authorized employees, contractors, etc). BeyondTrust's approach is designed to allow companies to quickly gain control of system access and protect themselves against cyberattacks without requiring time-consuming process changes. Features for secure access, vault credentials, and audit sessions: Secure Remote Access -…

Higher Rated Features

Customers are more satisfied with the features of Zoho Assist than the BeyondTrust Privileged Remote Access

Atera

Score 8.9 out of 10

Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform features:Windows, Mac, and Linux agents and support Proactive IT management capabilities…

Higher Rated Features

Customers are more satisfied with the features of Zoho Assist than the Atera

LogMeIn Central by GoTo

Score 8.9 out of 10

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Higher Rated Features

  • Remote Administration
  • Instant message
  • Access to sleeping/powered-off computers

Splashtop

Score 8.8 out of 10

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With…

Higher Rated Features

  • Remote Administration
  • Instant message
  • Screen sharing

N-able Take Control

Score 9.1 out of 10

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app. With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support…

Higher Rated Features

  • Remote Administration
  • Instant message
  • Initiate remote control from mobile

Best Zoho Assist Alternatives for Enterprises

BeyondTrust Privileged Remote Access enables security professionals to control, monitor, and manage access to critical systems by privileged users and third-party vendors (e.g. authorized employees, contractors, etc). BeyondTrust's approach is designed to allow companies to quickly gain control of system access and protect themselves against cyberattacks without requiring time-consuming process changes. Features for secure access, vault credentials, and audit sessions: Secure Remote Access -…

Higher Rated Features

Customers are more satisfied with the features of Zoho Assist than the BeyondTrust Privileged Remote Access

SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end-user feedback.

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for…

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

TeamViewer

Score 8.4 out of 10

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

LogMeIn Rescue by GoTo

Score 8.2 out of 10
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Rescue is a remote support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, Rescue aims to offer the flexibility needed to remotely support employees and customers, as well as enable remote work.

Higher Rated Features

  • Screen sharing
  • Instant message
  • Over-the-Internet remote session