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Microsoft Dynamics 365 vs. Odoo CRM vs. TempWorks Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Odoo CRM

    Score6.3 out of 10
    N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    TempWorks Software

    Score6.6 out of 10
    N/AWith a mobile ATS and CRM browser-based solution, TempWorks offers recruiters and sales teams tools to stay ahead. With a fully open API for integration development, a customizable user interface design, accessibility on any device, and weekly automatic updates of new features, TempWorks Beyond aims to deliver all the elements for your staffing agency's success.N/A
    Pricing
    Microsoft Dynamics 365Odoo CRMTempWorks Software
    Editions & Modules
    No answers on this topic
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Odoo CRMTempWorks Software
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsThe Standard and Custom plans include the Odoo apps for a single fee.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Odoo CRMTempWorks Software
    Considered Multiple Products
    Microsoft
    Chose Microsoft Dynamics 365
    Interfaces are better, faster in work and more secured. Cost of product is much better with Microsoft Dynamics 365. Moreover Microsoft Dynamics 365 works hard on its updates and tries its best from what I have seen to make a better available product for usage by companies and …
    Incentivized
    Odoo
    No answer on this topic
    TempWorks Software
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics 365Odoo CRMTempWorks Software
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Odoo CRM
    4.5
    3 Ratings
    54% below category average
    TempWorks Software
    -
    Ratings
    Customer data management / contact management7.981 Ratings8.03 Ratings00 Ratings
    Workflow management7.980 Ratings6.02 Ratings00 Ratings
    Territory management7.160 Ratings1.03 Ratings00 Ratings
    Opportunity management7.672 Ratings7.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings6.52 Ratings00 Ratings
    Contract management7.961 Ratings1.02 Ratings00 Ratings
    Quote & order management7.358 Ratings7.03 Ratings00 Ratings
    Interaction tracking8.171 Ratings2.03 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings2.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Odoo CRM
    8.0
    1 Ratings
    4% above category average
    TempWorks Software
    -
    Ratings
    Case management7.863 Ratings7.01 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings00 Ratings
    Help desk management8.557 Ratings9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Odoo CRM
    2.0
    3 Ratings
    118% below category average
    TempWorks Software
    -
    Ratings
    Lead management7.672 Ratings2.03 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Odoo CRM
    5.0
    3 Ratings
    42% below category average
    TempWorks Software
    -
    Ratings
    Task management8.171 Ratings6.03 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings7.02 Ratings00 Ratings
    Reporting8.065 Ratings2.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Odoo CRM
    1.3
    2 Ratings
    142% below category average
    TempWorks Software
    -
    Ratings
    Forecasting7.667 Ratings2.02 Ratings00 Ratings
    Pipeline visualization7.773 Ratings1.02 Ratings00 Ratings
    Customizable reports7.476 Ratings1.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Odoo CRM
    10.0
    3 Ratings
    27% above category average
    TempWorks Software
    -
    Ratings
    Custom fields7.678 Ratings10.03 Ratings00 Ratings
    Custom objects7.572 Ratings10.02 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Odoo CRM
    10.0
    2 Ratings
    17% above category average
    TempWorks Software
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings00 Ratings
    Role-based user permissions8.770 Ratings10.02 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Odoo CRM
    -
    Ratings
    TempWorks Software
    -
    Ratings
    Social data7.843 Ratings00 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Odoo CRM
    -
    Ratings
    TempWorks Software
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Odoo CRM
    -
    Ratings
    TempWorks Software
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft Dynamics 365 and Odoo CRM and TempWorks Software
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Odoo CRM
    -
    Ratings
    TempWorks Software
    4.2
    3 Ratings
    61% below category average
    Job Requisition Management00 Ratings00 Ratings6.33 Ratings
    Company Website Posting00 Ratings00 Ratings3.52 Ratings
    Publish to Social Media00 Ratings00 Ratings3.02 Ratings
    Job Search Site Posting00 Ratings00 Ratings2.52 Ratings
    Customized Application Form00 Ratings00 Ratings5.73 Ratings
    Resume Management00 Ratings00 Ratings5.33 Ratings
    Duplicate Candidate Prevention00 Ratings00 Ratings5.33 Ratings
    Candidate Search00 Ratings00 Ratings4.73 Ratings
    Applicant Tracking00 Ratings00 Ratings6.33 Ratings
    Collaboration00 Ratings00 Ratings5.03 Ratings
    Task Creation and Delegation00 Ratings00 Ratings2.02 Ratings
    Email Templates00 Ratings00 Ratings4.02 Ratings
    User Permissions00 Ratings00 Ratings4.02 Ratings
    Notifications and Alerts00 Ratings00 Ratings2.02 Ratings
    Reporting00 Ratings00 Ratings4.03 Ratings
    Best Alternatives
    Microsoft Dynamics 365Odoo CRMTempWorks Software
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    Salesflare
    Score10 out of 10
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    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
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    Score8 out of 10
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    User Ratings
    Microsoft Dynamics 365Odoo CRMTempWorks Software
    Likelihood to Recommend
    7.9
    (104 ratings)
    4.0
    (3 ratings)
    5.0
    (3 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (34 ratings)
    5.0
    (3 ratings)
    5.7
    (3 ratings)
    Support Rating
    8.0
    (11 ratings)
    5.0
    (2 ratings)
    5.5
    (2 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365Odoo CRMTempWorks Software
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Odoo
    For small businesses and small teams, Odoo CRM is fine. It has the basics, and it is functional. But as the teams grow, processes become more complex, and reporting needs to be accurate, you will have to either allocate a budget to an Odoo partner or hire a Python developer internally. Sales-led organizations with larger teams will find poor reporting a deal-breaker. You can't do standard reporting that you find in HubSpot or Salesforce. So you end up doing a lot of customization or manual work to get the reports you need.
    Incentivized
    Read full review
    TempWorks Software
    TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Odoo
    • Generating quotations partiuclarly for the ease of data amendment so that products can be added on the fly and names can be amended per quote to suit
    • The contact tagging feature is a fantastic way of grouping customers/leads into industry specific groups for targetting specific areas seperately
    • Very versatile customer pricelist function for ensuring discount structures are accurately calculated
    Incentivized
    Read full review
    TempWorks Software
    • Helps keep candidate information and documentation organized
    • Assists in tracking progress of candidates during the hiring process
    • Easily allows access to client information for recruiters
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Odoo
    • UI can be improved
    • The lead view can be better since we have to scroll a lot.
    • The server is down or technical glitches are happening . We have seen distance in lead count
    Incentivized
    Read full review
    TempWorks Software
    • [I believe] Customer Service is terrible.
    • [In my experience,] responsiveness is terrible.
    • [I feel] ease of use isn't great.
    • [In my opinion,] processes take too long, too many steps.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Odoo
    No answers on this topic
    TempWorks Software
    No answers on this topic
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
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    Odoo
    Odoo CRM is usable and has a lot of features, so it gives us the basics we need to run a successful business. The problem is, it requires a lot of time and money to customize it and run it smoothly. Plus, Odoo support can be pretty bad. For every 1 good support agent, there are 9 that don't pay attention. We have an internal running joke that ChatGPT is more helpful than Odoo support when they first reply. Once we get to product experts, they usually know what they are talking about. But the first-level support agents, you have to push them and re-explain things to get them to understand and hopefully escalate. Plus, they always miss SLA response times, blaming it on a busy period. Usually takes a week for the first reply. You can get live chat sometimes, but 9 out of 10 times, they will ask you to create a support ticket. Then you wait.
    Incentivized
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    TempWorks Software
    It works well enough
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Odoo
    This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
    Incentivized
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    TempWorks Software
    I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
    Incentivized
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    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Odoo
    No answers on this topic
    TempWorks Software
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Odoo
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
    Incentivized
    Read full review
    TempWorks Software
    The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Odoo
    No answers on this topic
    TempWorks Software
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Odoo
    No answers on this topic
    TempWorks Software
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Odoo
    • We're managing millions of dollars in sales orders.
    • 20-30% of time can be spent on fixing or dealing with issues, partially because of Odoo.sh hosting platform limitations.
    • Odoo CRM does allow us to do what we need to run a successful business; it's just 5 years behind HubSpot and Salesforce.
    Incentivized
    Read full review
    TempWorks Software
    • It is not good at notifications
    • It does not send paystubs out regularly
    • The search engine does not search the whole system
    Incentivized
    Read full review
    ScreenShots

    Odoo CRM Screenshots

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