Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Microsoft System Center
Score 8.3 out of 10
N/A
Microsoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI.
System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…
$1,323
Pricing
Microsoft Intune
Microsoft System Center
Editions & Modules
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Standard Edition
$1323
Datacenter Edition
$3607
Offerings
Pricing Offerings
Microsoft Intune
Microsoft System Center
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Microsoft Intune
Microsoft System Center
Considered Both Products
Microsoft Intune
Verified User
Anonymous
Chose Microsoft Intune
Microsoft Intune fits seamlessly with the other Microsoft products that are installed at our customers. Furthermore, Microsoft Intune has a lot of possibilities and can be used very flexibly. In terms of management, maintenance and rollout, it fits the wishes of our …
Microsoft Intune is more robust as far as fine-tuning security controls. It also allows for software installs, folder access controls, updating PCs, and other features simply not found in previous products we have used. Because it is rolled into MS 365 it's very cost …
We migrated from Skybox to Microsoft Intune because we already owned Intune licensing through our existing Microsoft subscription. Overall, this has reduced costs, increased operating efficiencies, and lead to more streamlined system and process management. It was really a …
A few of our apps get deployed during enrollment, the important ones that are required. For other apps, PDQ makes things a bit quicker as you can hit deploy and it happens instantly. So we use a mix of the two products. If you have a lot of macOS devices, another tool to …
I prefer to go with what is already available from Microsoft to manage my IT infrastructure. My preference is to reduce the number of vendors I have to work with.
Symantec Ghost Solutions only covered only 2 parts, creating and imaging, of what Microsoft Endpoint Protection provided us. Price point wise it was a no brainer for us to switch to it as it covered many other things we were looking for and become an almost all in one solution
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows …
Due to work put into getting SCCM up and running, moving to Endpoint Manager was the logical step, without needing to compare to other products and start that development cycle over again. Staying within the Microsoft ecosystem allows our organization to have better-defined …
Not having to invest in Intune and having all the important features its competitors had the choice was very easy to make in favor of Microsoft's product.
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] was already in our environment when I was hired. We haven't really evaluated the need to use another application because SCCM has been working well for us. Additionally, Microsoft SCCM is the industry-standard when it comes …
SCCM's bread and butter has been imaging, and that still can't be beat. With cloud computing becoming more normal, however, we are seeing fewer instances where we are flat out imaging devices as they come in. However, [Microsoft] Endpoint Manager still [excels] in this area. …
Group policy, the predecessor of Microsoft Endpoint Manager was a great, easy to use tool. It is dated and stuck as an on-prem solution but still very good and served a purpose. We are still using this in conjunction with Microsoft Endpoint Manager whilst we complete our …
We tired other solution which less suite for our needs. Currently we mostly use MS applications and services so, MS Intune ans SCCM close match our expectation and needs. We require easy access and top reliability with support for all of our IT platforms.
I haven't used any of the above-mentioned endpoint management solutions but heard about them. I hope they also provide similar functionalities as provided by Intune.
Dell Kace K1000 does a great job of system patching of Applications, Office, and Windows. It does a great job of software deployment. It even has great software for asset and inventory management. It is also a ServiceDesk platform, and if you're not using that function, it can …
Most companies with Office 365 already own Intune. It also heavily integrated with Office 365. Other product users had more issues and limitations. Security features did not work with other vendors, and we spent more time dealing with issues.
SCCM is probably used across the industry more so than most other Systems Management solutions, and the reasoning behind this is most likely because it is a Microsoft product, which integrates well with the Windows Server platform, and also with clients/endpoints that are on …
We selected Microsoft Intune for the ease of use and its integration with the entire Office 365 ecosystem, which allows us to have an end-to-end of the collaborator.
GFI Lan Guard system is not user-friendly. GFI Lan Guard does not produce laptop/computer images in one place and its asset management is not very good. System Center Configuration Manager was built for asset management and therefore able to provide robust inventory management. S…
Microsoft System Center Configuration Manager is kind of the only option for PC management on a large scale. There are open-source alternatives like Chocolatey, but that only works for very small scale shops. Microsoft kind of monopolizes on this front for enterprise …
We use AD GPO to deploy software, WDS for OS deployment, and Spiceworks for inventory. This solution has significantly reduced feature set compared to SCCM but much easier to troubleshoot and configure. Currently, we are looking into ManageEngine Desktop Central and SmartDeploy …
IT Director of Customer Care, Operations and Academic Technologies
Chose Microsoft Intune
We were a ZENworks shop previously. With our strong tie to Novell that made sense, but as we left Netware and its enterprise directory it made sense to leave Zenworks. At the time, I would have said that ZENworks was a more mature tool and I haven't kept up with their feature …
I inherited an already existing environment system center. My previous experience was using WSUS. Microsoft System Center Configuration Manager does still use WSUS but it is a far more robust and complete solution for managing and reporting on all your PCs. Our Microsoft …
SCCM is often considered superior to Intune because it is more predictable and transparent in day-to-day operations. Errors in SCCM are clearer and easier to troubleshoot, whereas Intune issues can feel vague and harder to diagnose. SCCM also offers rich, built-in features such …
Microsoft System Center really integrated with our windows system better than any other 3rd party product which obviously you would expect to a certain extent. Our main reason to procuring System Center (apart form the options)was licensing costs. We already had a Microsoft …
None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used …
The capability of SCOM as far as monitoring Windows systems is concerned is far greater than any monitoring product out there as both are a Microsoft product so integration and discoveries work well and fast.
The versatility of the suite of application provided by the Microsoft experience center was way above the other competitors , it helped gained leverage over the other products in the market . That why we made the decision of choosing Microsoft system center as a infrastructure …
We use Azure, we have lisences, so we have no needs any other cost. And also, we want to save backup data in Azure. Veritas ask additional cost reagurally and have to rebuild bakcup environment.
Because Datadog was too small, we decided quickly to use Microsoft System Center. We use a lot of other Microsoft products so that discussion was quickly set internally.
We have used Ghost from Symantec (licensed), FOG and Clonezilla which are freeware products. All three products had their pros and cons. The two freeware products were functional but did lack some polish, and Ghost was a good product for imaging of desktop computers. All did …
We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows …
We are using Microsoft products for a long time, so the overall confidence played a part in the decision, the feature set and licensing cost was also very high when compared with above products, so we decided to use System Center for our environment, so far it has solved many …
We selected it simply because it is less expensive than the competition, but yet just as good. We saw no reason to go outside the walls of Microsoft for this task. We are satisfied with the product.
This was used to monitor uor non-Windows systems and was cumbersome. Their licensing was per device with how many agents you needed; however, with System Center Operations Manager, their billing was a lot easier for their product.
All comparative features are way expensive and complex to configure in all other competitors. Value to money and ease of deployment for Microsoft based environment
Microsoft System Center has more options. Microsoft System Center has the ability to image PCs as well as remotely connect to PCs, and software installation and patching where Symantec Ghost Solution Suite didn't handle all of these options as well. We haven't looked at many …
Much better UI for system center. Also, Tivoli was discontinued, so it was an easy decision. Altiris was acquired by Symantec but was unreliable and painful. It's UI was unresponsive and generally outdated. It wouldn't clean up old packages and would hog GB of disk space, …
SCOM is better than OMi for Windows-based servers monitoring. You need to know how to use Visual Studio to customize the management pack. Dynatrace is way better for all Application Performance Manager.
It has its similarities between the two from a ticketing standpoint but as a primarily Microsoft shop it is nice to have a product that was created to play along with other tools that we are using such as SCCM. We like Jira for the project management tools and Cherwell for …
It is an excellent product for monitoring features like Exchange, Active Directory, DNS. Monitors are custom designed and can be adjusted to any system. Great monitors can be created even when monitoring open-source systems.
How SCEP stacks up against some of the other AV solutions/products is that it does a pretty good job overall (not the best in the industry) at detecting/removing malware, which is the main focus for a product like this. It is also easy to use on the end-user side, which can't …
Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
We used a product before that was designed to prevent users making changes and saving files to the desktop computer. This required a renewal of the license. By using SCCM in our environment we were able to discontinue using that product because SCCM allows us to completely restore a machine back to the original configuration. We have taught our users to save their individual work on either a network drive or a cloud drive. By doing this, if we do a re-image of their machine they have lost no data, and it makes for a faster resolution. In some instances having a computer in our SCCM environment it can become cumbersome when creating new users for very specific purposes. It can be done by creating new organizational units and applying new policies but when in a pinch it can be frustrating. For the most part we have tried to make "new" purpose images and groups to at least accommodate a quick install.
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
Installation is very laborious and complicated. The number of things to manually configure during the installation is incredible.
OS deployment is hard to configure and troubleshoot. The Microsoft article on deploying Windows 10 via System Center Configuration Manager in a test environment takes 44 minutes to read (Microsoft's estimate, not mine -- check here: https://docs.microsoft.com/en-us/windows/deployment/windows-10-poc-sc-config-mgr). If something goes wrong, there are multiple log locations to check on both the server and client, making troubleshooting difficult.
The management console looks old, and its performance isn't great. It is often hard to find settings in the console, and it refreshes slowly. The old name for System Center Configuration Manager, SMS, comes to mind often. "Slowly Moving Software."
One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
The OOB SCOM reports are a bit clunky and feel outdated.
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
Overall, Microsoft Intune is very usable. While help documentation can be lacking, once setup and configured, Intune does all the work that used to be manual. There is a lot of automation and advanced features and manufacturer integrations you don't get anywhere else. These are absolutely game changers when managing IT workloads.
It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
Microsoft Intune is more robust as far as fine-tuning security controls. It also allows for software installs, folder access controls, updating PCs, and other features simply not found in previous products we have used. Because it is rolled into MS 365 it's very cost effective. It's also a single pane of glass for managing user PCs and personal devices
None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used for those with heavy 365 usage, but for us, that does not meet our current company needs.
The positive impact it's had was it has been really beneficial in having an all-in-one Systems Management solution to be able to manage all endpoints across the organization. This has saved both time and costs from having to search/setup/manage other System Management applications and also have saved money from having to purchase a license for other commercial products.
Another positive impact it has had was in being able to easily remote into computers/endpoints, and also being able to provide remote assistance to end-users.
The negative impact has been it is not being fully utilized by most of the IT staff, as it is a more complicated platform to learn/master. This would require funding for IT staff to take training in learning the product, or require time to consult the documentation in the use of the product. As a result, this may hurt productivity in being able to have to work on other things.
The positive impact it has had on ROI is that it has been a solid AV product in our environment, meaning it has worked well when running on client computers. It doesn't use a lot of system resources on the client-side, so that helps end-users productivity of not being slowed down.
It has been good for the end-user, since they really don't need to take additional training or consult user manuals, in how to use the product.
