Microsoft Entra ID vs. Microsoft Intune

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Entra ID
Score 8.9 out of 10
N/A
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
$6
per user/per month
Microsoft Intune
Score 8.3 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pricing
Microsoft Entra IDMicrosoft Intune
Editions & Modules
Premium P1
$6.00
per user/per month
Premium P2
$9.00
per user/per month
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Offerings
Pricing Offerings
Microsoft Entra IDMicrosoft Intune
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Microsoft Entra IDMicrosoft Intune
Considered Both Products
Microsoft Entra ID
Chose Microsoft Entra ID
We had implemented Okta previously and had a great experience with it. I was not involved in the setup or admin but did deal with end user support during that time. We made the move to azure AD since it made the most sense for our environment, and to have fewer spices in the …
Chose Microsoft Entra ID
As much as its easy to compare AzureAD to others, as much as it gets complicated.
AzureAD is a direct choice for business relying on the Microsoft ecosystem of products and services, the integration between AzureAD, Windows and Windows Server is phenomenal, and Microsoft keeps …
Chose Microsoft Entra ID
In our particular scenario, we chose [Microsoft] Azure Active Directory because it has integration with tools and applications we use on a day to day basis, such as inTune, Autopilot, Office 365, Exchange Online, Dynamics 365, just to named a few.
Chose Microsoft Entra ID
Google Cloud was the only other main contender for us. However, it was a logical move given what we were already paying for in Microsoft licensing. Additionally, the feature set of Microsoft Azure Active Directory is simply more robust than what is offered from a Google …
Chose Microsoft Entra ID
I've worked with both Okta and Auth0 at various clients. Consistently, we find that Azure Active Directory provides a more seamless experience, better integration with IT tooling, and a more developer-friendly experience. In the past Azure AD has lacked some of the …
Microsoft Intune
Chose Microsoft Intune
Group policy, the predecessor of Microsoft Endpoint Manager was a great, easy to use tool. It is dated and stuck as an on-prem solution but still very good and served a purpose. We are still using this in conjunction with Microsoft Endpoint Manager whilst we complete our …
Chose Microsoft Intune
Microsoft System Center Configuration manager was always selected because it combines several standalone solutions provided by other vendors. Has great integration with all Microsoft services including Azure. Being an enterprise standard level product, you can expect that your …
Chose Microsoft Intune
Microsoft System Center Configuration Manager does not have any competition. None of the other deployment solutions have the amount of features SCCM has. SCCM has loads of templates, stronger third party support, and a very big user community to help you troubleshoot your …
Top Pros
Top Cons
Features
Microsoft Entra IDMicrosoft Intune
Identity Management
Comparison of Identity Management features of Product A and Product B
Microsoft Entra ID
8.6
86 Ratings
7% above category average
Microsoft Intune
-
Ratings
ID-Management Access Control8.884 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.085 Ratings00 Ratings
Multi-Factor Authentication9.185 Ratings00 Ratings
Password Management8.281 Ratings00 Ratings
Account Provisioning and De-provisioning8.480 Ratings00 Ratings
ID Management Workflow Automation8.262 Ratings00 Ratings
ID Risk Management8.564 Ratings00 Ratings
Best Alternatives
Microsoft Entra IDMicrosoft Intune
Small Businesses
Dashlane
Dashlane
Score 9.2 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Entra IDMicrosoft Intune
Likelihood to Recommend
8.8
(91 ratings)
8.0
(46 ratings)
Likelihood to Renew
10.0
(3 ratings)
9.9
(2 ratings)
Usability
9.1
(4 ratings)
7.1
(6 ratings)
Performance
-
(0 ratings)
6.9
(14 ratings)
Support Rating
8.8
(18 ratings)
10.0
(10 ratings)
Implementation Rating
7.5
(2 ratings)
8.9
(2 ratings)
Contract Terms and Pricing Model
7.5
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
7.6
(14 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft Entra IDMicrosoft Intune
Likelihood to Recommend
Microsoft
It is well suited for creating and updating and deleting employee attributes through Azure AD provisioning. But there can be some scenarios such as installation of provisioning agent documentation can be improved with proper screenshots. This will help consultants better in further implementations in future. The integration perspective is good but still the documentation available has scope of improvement.
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Microsoft
Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
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Pros
Microsoft
  • Microsoft Entra ID's biometric authentication improves security and streamlines user access through facial recognition and fingerprint scanning, which are reliable and practical.
  • Users can easily confirm their identities using biometrics, smart cards, or PINs, increasing security without disrupting business operations.
  • Microsoft Entra ID provides us with a thorough security comprehension by allowing us to effectively manage user identities, regulate access entitlements, and track authentication events.
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Microsoft
  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
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Cons
Microsoft
  • Support has been less responsive than we'd like. Sometimes, responses/callbacks can take days.
  • There seem to be some credential conflicts with users who had "personal" accounts in the past using the same email address.
  • Would like more options for chat-based troubleshooting, rather than phone or email.
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Microsoft
  • The program itself can be challenging to use, especially if there hasn't been any formal training on the use of the product. Either training/reviewing documentation is recommended prior to using SCCM.
  • At times, it can be difficult to try and find out why a certain machine that's listed in SCCM says that the endpoint has the SCCM client and shows as Active, but in fact, it's not. It's also difficult at times to try and figure out why the client can't be pushed down to the endpoint.
  • Even though the remote assistance features in SCCM are really good, it can be challenging at times when the remote options don't work for a particular endpoint, even though the machine is active, online, etc.
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Likelihood to Renew
Microsoft
It has been an essential tool and we have had very few problems using it. Nothing comes close that I have seen, though given how well it has worked out for us I really don't look very hard. The value is extremely high when you consider you get Microsoft Entra ID and the rest of the Microsoft 365 platform for one price.
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Microsoft
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
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Usability
Microsoft
Easy rollout across organizations, accessible from any device securely, and easy integration with Microsoft products and its services. Microsoft technical consulting services and team helps an organization to connect all dots which make Organization IT professionals' life easier. Easy to use hence adaption is faster and no major training needs to conduct for users.
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Microsoft
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
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Performance
Microsoft
No answers on this topic
Microsoft
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
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Support Rating
Microsoft
Microsoft has offered Azure Active Directory as a solution for a couple of decades now, so they have seen and anticipated almost any issue that an organization may face and can therefore help. The cloud offering of Azure Active Directory offers some additional "self healing" or monitoring services that can minimize the need for a service call. However, as with most large companies supporting a fast growing market, there may be some gaps in service knowledge (and particularly processing) from the front line / tier one staff as they follow a corporate script at first contact.
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Microsoft
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
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Implementation Rating
Microsoft
Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
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Microsoft
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
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Alternatives Considered
Microsoft
Microsoft seems to be the better service for cloud identity syncing and is still a leader in this realm. Their service is reliable, and we use it with all of our clients. Compared to Okta, the cost is more affordable and they include a lot of services in the Microsoft licensing plans. This makes it the better option for most cases.
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Microsoft
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
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Contract Terms and Pricing Model
Microsoft
The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
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Microsoft
No answers on this topic
Professional Services
Microsoft
Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
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Microsoft
No answers on this topic
Return on Investment
Microsoft
  • I believe that the reduction in requests for lost access passwords has been considerably reduced by 20%.
  • There has been an increase in the productivity of each user who has used Entra ID; what these types of programs do is act as a motivator for users so that they can work more comfortably and avoid procrastinating.
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Microsoft
  • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
  • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
  • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
  • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
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