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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Entra ID

    Score8.8 out of 10
    N/AMicrosoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

    $6

    per user/per month

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    Microsoft Entra IDZscaler Private Access
    Editions & Modules
    Premium P1
    $6.00
    per user/per month
    Premium P2
    $9.00
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Entra IDZscaler Private Access
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Entra IDZscaler Private Access
    Considered Both Products
    Microsoft
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    227 Answers
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    206 Answers
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    225 Answers
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    155 Answers
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    183 Answers
    91%
    Implementation went as expected
    68 Answers
    Features
    Microsoft Entra IDZscaler Private Access
    Identity Management
    Comparison of Identity Management features of Microsoft Entra ID and Zscaler Private Access
    Feature
    Microsoft Entra ID
    8.6
    123 Ratings
    5% above category average
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    ID-Management Access Control9.1122 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.5119 Ratings00 Ratings
    Multi-Factor Authentication9.2121 Ratings9.258 Ratings
    Password Management8.2113 Ratings00 Ratings
    Account Provisioning and De-provisioning8.5114 Ratings00 Ratings
    ID Management Workflow Automation8.290 Ratings00 Ratings
    ID Risk Management7.797 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Microsoft Entra ID and Zscaler Private Access
    Feature
    Microsoft Entra ID
    -
    Ratings
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Microsoft Entra ID and Zscaler Private Access
    Feature
    Microsoft Entra ID
    -
    Ratings
    Zscaler Private Access
    8.6
    65 Ratings
    7% above category average
    Network Analytics00 Ratings8.961 Ratings
    Threat Recognition00 Ratings9.053 Ratings
    Vulnerability Classification00 Ratings8.442 Ratings
    Automated Alerts and Reporting00 Ratings8.255 Ratings
    Threat Analysis00 Ratings8.748 Ratings
    Threat Intelligence Reporting00 Ratings8.245 Ratings
    Automated Threat Identification00 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Microsoft Entra ID and Zscaler Private Access
    Feature
    Microsoft Entra ID
    -
    Ratings
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification00 Ratings9.171 Ratings
    Secure Web Gateways00 Ratings9.353 Ratings
    Network Flow Control00 Ratings9.158 Ratings
    Network Traffic Analysis00 Ratings9.165 Ratings
    Segmentation Leveraging00 Ratings9.264 Ratings
    Admin Access Control00 Ratings9.368 Ratings
    Network Data Encryption00 Ratings9.260 Ratings
    Network Topology Mapping00 Ratings8.752 Ratings
    Best Alternatives
    Microsoft Entra IDZscaler Private Access
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Forescout Vistaro Platform
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Entra IDZscaler Private Access
    Likelihood to Recommend
    8.9
    (241 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    9.8
    (16 ratings)
    8.4
    (2 ratings)
    Usability
    8.6
    (57 ratings)
    9.0
    (80 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (21 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.7
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Entra IDZscaler Private Access
    Likelihood to Recommend
    Microsoft
    Overall, the Microsoft Entra ID platform is best utilized by people looking to have one platform that manages all interactions between other platforms. The Microsoft Entra ID platform allows for a seemless SSO integration, and can also integrate with Intune for MDM. Additionally, and probably the most easy to understand integration, is the integration with Active Directory, and controls associated with that.
    Incentivized
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    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Application integration is really good for single sign-on and managing identity overall. The correlation with Active Directory on-prem is really good, so we can manage it in a single place. It's easy to manage the users and integrate other Microsoft products. It is the base of everything else.
    Incentivized
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    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
    Read full review
    Cons
    Microsoft
    • I would like more risk policy suggestions. I guess that situation where we had outsourced employees in a country where somehow their location was changing too often, that we would have room to go, “Hey, this needs to be a lower risk.” Or maybe having easier options to let people log in when they're deemed high risk. It’s tricky because I feel like it’s really easy to do that wrong, but it’s the main area that I think could be improved. I guess also a little bit tighter administrative integration with other Microsoft products.
    Incentivized
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    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
    Incentivized
    Read full review
    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
    Read full review
    Usability
    Microsoft
    From a user perspective, 10. From an admin perspective, 7 or 8. From the user perspective, it's very easy to use, but from the admin perspective, there's a lot of things that are not easily clear, testable, or verifiable without just trying a whole bunch of scenarios.
    Incentivized
    Read full review
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
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    Reliability and Availability
    Microsoft
    There has been a handful of outages but they have been either minimal or rarely severe
    Incentivized
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    Zscaler
    No answers on this topic
    Performance
    Microsoft
    I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Support Rating
    Microsoft
    I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Online Training
    Microsoft
    Most training was internally produced
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    Microsoft
    Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
    Incentivized
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    Zscaler
    No answers on this topic
    Alternatives Considered
    Microsoft
    We've done stuff with Okta for Identity and Duo. Those would probably be the two big ones that I would say that people would recognize and stuff. There's some other smaller players we've talked to, but those are the two big ones that we play with. We're still using it. So, because it was integrated into everything we've already done, it just made it almost indispensable.
    Incentivized
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    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
    Read full review
    Zscaler
    No answers on this topic
    Scalability
    Microsoft
    Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
    Incentivized
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    Zscaler
    No answers on this topic
    Professional Services
    Microsoft
    Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    Microsoft
    • We are doing a lot of sign-ins and working on it, and it worked quite well. We do have Microsoft support, so yes, we can handle all of the small issues we are sometimes having. But if you want to define it, I would say yes, we like it. Overall positive.
    Incentivized
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    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.