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Microsoft Exchange Online Archiving vs. OpenText Documentum

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange Online Archiving

    Score8.4 out of 10
    N/AExchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

    $3

    per month per user

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    Microsoft Exchange Online ArchivingOpenText Documentum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Exchange Online ArchivingOpenText Documentum
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Exchange Online ArchivingOpenText Documentum
    Considered Both Products
    Microsoft
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Microsoft Exchange Online ArchivingOpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Microsoft Exchange Online Archiving and OpenText Documentum
    Feature
    Microsoft Exchange Online Archiving
    -
    Ratings
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging00 Ratings10.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings9.07 Ratings
    Content search & retrieval00 Ratings9.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings10.07 Ratings
    Contract lifecycle management00 Ratings9.07 Ratings
    Automated workflows00 Ratings9.03 Ratings
    Artificial intelligence00 Ratings9.03 Ratings
    Mobile support00 Ratings9.03 Ratings
    Integration00 Ratings10.03 Ratings
    Best Alternatives
    Microsoft Exchange Online ArchivingOpenText Documentum
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Arctera Enterprise Vault
    Score5 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Exchange Online ArchivingOpenText Documentum
    Likelihood to Recommend
    8.3
    (7 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Microsoft Exchange Online ArchivingOpenText Documentum
    Likelihood to Recommend
    Microsoft
    Microsoft has a variety of models and tiers available to choose from. Depending on the nature of your firm, you should seek the advice of a specialist. Also, if you're like most people and use Microsoft Office, ask about it. Having the ability to collaborate online while still saving your documents to SharePoint increases your overall productivity.
    Incentivized
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great granular-level management and backup of all Microsoft 365 mailboxes
    • Content search and investigation of mailboxes without modifying a user's password (without the user knowing)
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Time to restore the mailings
    • To change the characteristics of the archive I need to communicate with the administrator
    • When the administrator eliminates the mail account it also eliminates the archives created
    Incentivized
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    No answers on this topic
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    The Microsoft Exchange Online Archiving tools are the best with multiple Cloud capabilities which enables the smooth running of all the data processing projects and securing entire business data and easy transfer of any data size across the Cloud services. Archiving functions are also the effective ones with great data analytical capability.
    Incentivized
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Is included with exchange online plans at no extra cost, so why not use it?
    • Has helped solve some specific user requirements eg auto-delete emails older than a certain age, and auto move emails from certain folders after a period of time.
    Incentivized
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots