Microsoft Power BI vs. Salesforce Marketing Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Power BI
Score 8.5 out of 10
N/A
Microsoft Power BI is a visualization and data discovery tool from Microsoft. It allows users to convert data into visuals and graphics, visually explore and analyze data, collaborate on interactive dashboards and reports, and scale across their organization with built-in governance and security.
$10
per month per user
Salesforce Marketing Cloud
Score 7.9 out of 10
N/A
Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.
$1,250
per month per installation
Pricing
Microsoft Power BISalesforce Marketing Cloud
Editions & Modules
No answers on this topic
Account Engagement
$1,250
per month
Engagement
$1,250
per month
Intelligence
$3,000
per month
Loyalty Management
$20,000
per month
Personalization
$100,000
per year
Data Cloud for Marketing
$108,000
per year
Offerings
Pricing Offerings
Microsoft Power BISalesforce Marketing Cloud
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Power BISalesforce Marketing Cloud
Considered Both Products
Microsoft Power BI

No answer on this topic

Salesforce Marketing Cloud
Chose Salesforce Marketing Cloud
It has more features and a fuller capacity for all things marketing. Pardot was clunky and lacked a good email builder. It wasn't my choice to select this software, but I see its value, and the team has benefitted from it. We hope they continue to improve functionality and …
Features
Microsoft Power BISalesforce Marketing Cloud
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Microsoft Power BI
8.4
193 Ratings
3% above category average
Salesforce Marketing Cloud
-
Ratings
Pixel Perfect reports8.3164 Ratings00 Ratings
Customizable dashboards8.8192 Ratings00 Ratings
Report Formatting Templates8.0175 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Microsoft Power BI
7.9
191 Ratings
2% below category average
Salesforce Marketing Cloud
-
Ratings
Drill-down analysis8.2188 Ratings00 Ratings
Formatting capabilities7.7188 Ratings00 Ratings
Integration with R or other statistical packages7.3140 Ratings00 Ratings
Report sharing and collaboration8.5186 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Microsoft Power BI
8.1
184 Ratings
2% below category average
Salesforce Marketing Cloud
-
Ratings
Publish to Web8.3174 Ratings00 Ratings
Publish to PDF8.2169 Ratings00 Ratings
Report Versioning7.7141 Ratings00 Ratings
Report Delivery Scheduling8.3144 Ratings00 Ratings
Delivery to Remote Servers7.9107 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Microsoft Power BI
7.8
184 Ratings
2% below category average
Salesforce Marketing Cloud
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.2178 Ratings00 Ratings
Location Analytics / Geographic Visualization8.1163 Ratings00 Ratings
Predictive Analytics7.4133 Ratings00 Ratings
Pattern Recognition and Data Mining7.434 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Microsoft Power BI
8.6
175 Ratings
1% above category average
Salesforce Marketing Cloud
-
Ratings
Multi-User Support (named login)8.8165 Ratings00 Ratings
Role-Based Security Model8.5143 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.4155 Ratings00 Ratings
Report-Level Access Control8.444 Ratings00 Ratings
Single Sign-On (SSO)8.7137 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Microsoft Power BI
8.0
157 Ratings
2% above category average
Salesforce Marketing Cloud
-
Ratings
Responsive Design for Web Access7.8147 Ratings00 Ratings
Mobile Application7.7128 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.0150 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Microsoft Power BI
7.8
113 Ratings
1% above category average
Salesforce Marketing Cloud
-
Ratings
REST API8.2101 Ratings00 Ratings
Javascript API7.682 Ratings00 Ratings
iFrames8.055 Ratings00 Ratings
Java API6.967 Ratings00 Ratings
Themeable User Interface (UI)7.588 Ratings00 Ratings
Customizable Platform (Open Source)8.444 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Microsoft Power BI
-
Ratings
Salesforce Marketing Cloud
7.9
167 Ratings
4% above category average
WYSIWYG email editor00 Ratings8.1118 Ratings
Dynamic content00 Ratings7.8149 Ratings
Ability to test dynamic content00 Ratings7.8108 Ratings
Landing pages00 Ratings7.7117 Ratings
A/B testing00 Ratings8.2147 Ratings
Mobile optimization00 Ratings7.4107 Ratings
Email deliverability reporting00 Ratings8.3128 Ratings
List management00 Ratings8.0125 Ratings
Triggered drip sequences00 Ratings8.191 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Microsoft Power BI
-
Ratings
Salesforce Marketing Cloud
8.0
121 Ratings
3% above category average
Lead nurturing automation00 Ratings8.0107 Ratings
Lead scoring and grading00 Ratings7.8108 Ratings
Data quality management00 Ratings7.9113 Ratings
Automated sales alerts and tasks00 Ratings8.299 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Microsoft Power BI
-
Ratings
Salesforce Marketing Cloud
7.9
111 Ratings
6% above category average
Calendaring00 Ratings8.1100 Ratings
Event/webinar marketing00 Ratings7.694 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Microsoft Power BI
-
Ratings
Salesforce Marketing Cloud
7.5
85 Ratings
1% above category average
Social sharing and campaigns00 Ratings7.980 Ratings
Social profile integration00 Ratings7.236 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Power BI
-
Ratings
Salesforce Marketing Cloud
8.0
121 Ratings
9% above category average
Dashboards00 Ratings8.0115 Ratings
Standard reports00 Ratings8.1120 Ratings
Custom reports00 Ratings7.797 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Microsoft Power BI
-
Ratings
Salesforce Marketing Cloud
7.7
121 Ratings
3% above category average
API00 Ratings7.487 Ratings
Role-based workflow & approvals00 Ratings7.986 Ratings
Customizability00 Ratings7.3108 Ratings
Integration with Salesforce.com00 Ratings8.5110 Ratings
Integration with Microsoft Dynamics CRM00 Ratings8.313 Ratings
Integration with SugarCRM00 Ratings7.510 Ratings
Third-party software integrations00 Ratings7.121 Ratings
Best Alternatives
Microsoft Power BISalesforce Marketing Cloud
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
Vbout
Vbout
Score 10.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.1 out of 10
Enterprises
Kyvos Insights
Kyvos Insights
Score 9.5 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Power BISalesforce Marketing Cloud
Likelihood to Recommend
8.5
(194 ratings)
7.9
(324 ratings)
Likelihood to Renew
9.5
(3 ratings)
8.3
(114 ratings)
Usability
8.3
(111 ratings)
4.1
(35 ratings)
Availability
-
(0 ratings)
10.0
(11 ratings)
Performance
-
(0 ratings)
9.6
(9 ratings)
Support Rating
9.9
(52 ratings)
6.9
(36 ratings)
In-Person Training
-
(0 ratings)
5.0
(4 ratings)
Online Training
-
(0 ratings)
8.1
(7 ratings)
Implementation Rating
9.0
(1 ratings)
3.0
(17 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(2 ratings)
Product Scalability
-
(0 ratings)
7.7
(34 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(3 ratings)
User Testimonials
Microsoft Power BISalesforce Marketing Cloud
Likelihood to Recommend
Microsoft
Has significantly improved collation of data and visualisation especially with business across Europe. Has given me the ability to see the Site availability at the click of a button to see which Site is in the "money" and seize opportunities based on Market data
Read full review
Salesforce
I rated this a seven because I love Salesforce, and it is excellent on the sales side. However, the marketing side has some pros and cons. It is terrific for keeping track of lead, customer, and dealer information, but it is not easy to automate workflows, integrate other software, or create well-designed emails. It is also straightforward to generate reports, which is very helpful in keeping track of lead progression to better market those leads and turn them into customers.
Read full review
Pros
Microsoft
  • Options for data source connections are immense. Not just which sources, but your options for *how* the data is brought in.
  • Constant updates (this is both good and bad at times).
  • User friendliness. I can get the data connections set up and draft some quick visuals, then release to the target audience and let them expand on it how they want to.
Read full review
Salesforce
  • Filter relevant content so you can priorize those that are more relevant and resolve it first
  • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
  • Configure automation rules to order the work of those who must interact with the customer
Read full review
Cons
Microsoft
  • It would be easier for users could Microsoft Power BI and Excel used the same programming languages.
  • Would like to see the online version of Microsoft Power BI be as powerful as the desktop version.
  • Publishing a Microsoft Power BI file online and then having to save the file is somewhat redundant.
  • Would like to export each page or chart as an image.
Read full review
Salesforce
  • The email builder does not offer any way to catch/check bugs across different email service providers
  • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
  • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
  • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
Read full review
Likelihood to Renew
Microsoft
Microsoft Power BI is an excellent and scalable tool. It has a learning curve, but once you get past that, the sky is the limit and you can build from the most simple to the most complex dashboards. I have built everything from simple reports with only a few data points to complex reports with many pages and advanced filtering.
Read full review
Salesforce
As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
Read full review
Usability
Microsoft
Automating reporting has reduced manual data processing by 50-70%, freeing up analysts for higher-value tasks. A finance team that previously spent 20+ hours per week on Excel-based reports now does it in minutes with Microsoft Power BI's automated Real-time dashboards have shortened decision cycles by 30-40%, enabling leadership to react quickly to sales trends, operational bottlenecks, and customer behavior.
Read full review
Salesforce
You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
Salesforce
Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
Read full review
Performance
Microsoft
No answers on this topic
Salesforce
Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
Read full review
Support Rating
Microsoft
It is a fantastic tool, you can do almost everything related with data and reports, it is a perfect substitutive of Power Point and Excel with a high evolution and flexibility, and also it is very friendly and easy to share. I think all companies should have Power BI (or other BI tool) in their software package and if they are in the MS Suite, for sure Power BI should be the one due to all the benefits of the MS ecosystem.
Read full review
Salesforce
They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
Read full review
In-Person Training
Microsoft
No answers on this topic
Salesforce
The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
Read full review
Online Training
Microsoft
No answers on this topic
Salesforce
Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
Read full review
Implementation Rating
Microsoft
It was integrated with our erp easily and was accessible on cloud.
Read full review
Salesforce
From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
Read full review
Alternatives Considered
Microsoft
Microsoft Power BI is free. If I didn't want to create a custom platform (i.e. my organization insisted on an existing platform that I *had* to use), I'd use Microsoft Power BI. For any start-up or SMB, I'd just use Claude & Grok to build it quickly, also for free. Would not pay for Tableau or Sigma anymore. Not worth it at all.
Read full review
Salesforce
I think that all of the marketing platforms I have evaluated and used in the past serve different markets and purposes. Salesforce Marketing Cloud was more palatable to our team because of our existing tech stack where we had Salesforce CRM already deployed and in use. Compared to Marketo and Hubspot, Salesforce Marketing Cloud is a bit dated in terms of the UI/UX and the overall experience but still meets the needs of our organization. Mailchimp, however, isn't even playing in the same arena and is meant for small organizations and companies that don't have a need for a full fledged offering that SFMC brings to the table.
Read full review
Contract Terms and Pricing Model
Microsoft
No answers on this topic
Salesforce
was not involved with this part but i have not heard about clompaints
Read full review
Scalability
Microsoft
No answers on this topic
Salesforce
Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
Read full review
Return on Investment
Microsoft
  • Power BI usage reduced the effort of analytical reports creation by about 80%
  • Empowered all the level of employee to be more vigilant of the data and business insights, gained the profit of 8% overall.
  • AI-powered predictive analytics improved forecasting accuracy by 17%, that topped the overall sales.
Read full review
Salesforce
  • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
  • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
  • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
Read full review
ScreenShots

Microsoft Power BI Screenshots

Screenshot of Microsoft Power BI - Turns insights into impact for business usersScreenshot of Power BI integrates easily with Microsoft 365Screenshot of Microsoft Power BI - AI-Powered CapabilitiesScreenshot of Microsoft Power BI - Copilot can be used to create reportsScreenshot of Microsoft Power BI - Data HubScreenshot of Microsoft Power BI - Scales as organizational needs grow

Salesforce Marketing Cloud Screenshots

Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.