Microsoft System Center vs. NinjaOne

Microsoft System Center

NinjaOne

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Microsoft System Center	Score 8.3 out of 10	N/A	Microsoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…	$1,323
NinjaOne	Score 9.0 out of 10	N/A	The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.	N/A

Pricing

Microsoft System Center

NinjaOne

Editions & Modules

Standard Edition: $1323
Datacenter Edition: $3607

No answers on this topic

Offerings

Pricing Offerings
Microsoft System Center	NinjaOne
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.

More Pricing Information

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Community Pulse
	Microsoft System Center	NinjaOne
Considered Both Products	Microsoft System Center Verified User Anonymous Chose Microsoft System Center SCCM is often considered superior to Intune because it is more predictable and transparent in day-to-day operations. Errors in SCCM are clearer and easier to troubleshoot, whereas Intune issues can feel vague and harder to diagnose. SCCM also offers rich, built-in features such … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Microsoft System Center really integrated with our windows system better than any other 3rd party product which obviously you would expect to a certain extent. Our main reason to procuring System Center (apart form the options)was licensing costs. We already had a Microsoft … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center It has more intuitive features and business ready monitoring capabilities Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used … Incentivized Helpful? Amit Sanwal Infrastructure Engineer Chose Microsoft System Center The capability of SCOM as far as monitoring Windows systems is concerned is far greater than any monitoring product out there as both are a Microsoft product so integration and discoveries work well and fast. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Veeam Backup & Replication Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center The versatility of the suite of application provided by the Microsoft experience center was way above the other competitors , it helped gained leverage over the other products in the market . That why we made the decision of choosing Microsoft system center as a infrastructure … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We use Azure, we have lisences, so we have no needs any other cost. And also, we want to save backup data in Azure. Veritas ask additional cost reagurally and have to rebuild bakcup environment. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Because Datadog was too small, we decided quickly to use Microsoft System Center. We use a lot of other Microsoft products so that discussion was quickly set internally. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We have used Ghost from Symantec (licensed), FOG and Clonezilla which are freeware products. All three products had their pros and cons. The two freeware products were functional but did lack some polish, and Ghost was a good product for imaging of desktop computers. All did … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows … Incentivized Helpful? AC Andry Campos Soporte Técnico Chose Microsoft System Center SysAid, Acronis Advanced Backup (formerly Cyber Backup Cloud) and SmartDeploy Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center We are using Microsoft products for a long time, so the overall confidence played a part in the decision, the feature set and licensing cost was also very high when compared with above products, so we decided to use System Center for our environment, so far it has solved many … Incentivized Helpful? AS Alan Sidles President Chose Microsoft System Center We selected it simply because it is less expensive than the competition, but yet just as good. We saw no reason to go outside the walls of Microsoft for this task. We are satisfied with the product. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center This was used to monitor uor non-Windows systems and was cumbersome. Their licensing was per device with how many agents you needed; however, with System Center Operations Manager, their billing was a lot easier for their product. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center All comparative features are way expensive and complex to configure in all other competitors. Value to money and ease of deployment for Microsoft based environment Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Microsoft Access Incentivized Helpful? AH Amy Howard Computer and Network Spec Chose Microsoft System Center Microsoft System Center has more options. Microsoft System Center has the ability to image PCs as well as remotely connect to PCs, and software installation and patching where Symantec Ghost Solution Suite didn't handle all of these options as well. We haven't looked at many … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center Much better UI for system center. Also, Tivoli was discontinued, so it was an easy decision. Altiris was acquired by Symantec but was unreliable and painful. It's UI was unresponsive and generally outdated. It wouldn't clean up old packages and would hog GB of disk space, … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center SCOM is better than OMi for Windows-based servers monitoring. You need to know how to use Visual Studio to customize the management pack. Dynatrace is way better for all Application Performance Manager. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center It has its similarities between the two from a ticketing standpoint but as a primarily Microsoft shop it is nice to have a product that was created to play along with other tools that we are using such as SCCM. We like Jira for the project management tools and Cherwell for … Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center It is an excellent product for monitoring features like Exchange, Active Directory, DNS. Monitors are custom designed and can be adjusted to any system. Great monitors can be created even when monitoring open-source systems. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center It is used to monitor network device health status, similar to SCOM. Microsoft SCOM is far superior, however. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center This is our first solution and we have been using it for many years. Incentivized Helpful? Verified User Anonymous Chose Microsoft System Center How SCEP stacks up against some of the other AV solutions/products is that it does a pretty good job overall (not the best in the industry) at detecting/removing malware, which is the main focus for a product like this. It is also easy to use on the end-user side, which can't … Incentivized Helpful?	NinjaOne Bill Crowsey Director of IT Chose NinjaOne ConnectWise RMM, ManageEngine Endpoint Central and Trend Micro Cloud One Incentivized Helpful? Verified User Anonymous Chose NinjaOne We found NinjaOne far more user friendly and less resource heavy than VSA. Our overall experience was greatly improved from VSA as we experienced many recurring issues with the agents. Additionally, NinjaOne was far more cost effective per endpoint and provided similar, or … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne is much more modern both in it's "look and feel" but also in it's functionality. Connectwise feels dated and doesn't work as well. It feels more clunky. NinjaOne has more options, less complexity to do more powerful tasks. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used. Incentivized Helpful? AG Andrew Gatlin Systems Administrator Chose NinjaOne Both of the prior solutions we have used were incredibly slow and clunky compared to NinjaOne. The learning curve on both were also dramatically higher. Things that took us years to get working, or were not able to get working at all, took weeks/months with NinjaOne. It has … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne has a great response time when pushing software, and provides a positive indication of it working without additional time monitoring or asking the user to verify processes. The level of system detail is a great advantage in NinjaOne when trying to narrow down hidden … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Datto RMM Incentivized Helpful? Verified User Anonymous Chose NinjaOne ManageEngine was good but unfortunately a bit difficult and confusing for remote connection Incentivized Helpful? Verified User Anonymous Chose NinjaOne We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach … Incentivized Helpful? AC Anthony Catanzaro Partner Chose NinjaOne Although I was not directly involved in the decision-making and vetting process, as my technical partner handled this task, I can share my perspective. During the early stages of Ninja, we recognized its potential and the seamless integration it offered for our company. This … Incentivized Helpful? JE Jason Earle IT Manager Chose NinjaOne I honestly cannot say enough good words about this system. I would never run an IT department again without NinjaOne, supposing I had to pay for it out of my own pocket. If you are considering any RMM to run your IT operations then I can guarantee you that you will not find … Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne was way superior to the other tools we tested - in terms of features, capability, support and ease of use. Pricing was also very competitive. Incentivized Helpful? J Rio Fultz CEO Chose NinjaOne NinjaOne is competitive against these other solutions. They all have their own value propositions and we try to keep a balanced view of when and where to deploy solutions. Our clients rely on us to choose the best of breed solutions, as long as we achieve their goals in an … Incentivized Helpful? Verified User Anonymous Chose NinjaOne One was an on-prem solution that barely worked and did have a lot of security issues before we switched to NinjaOne. Taking that into consideration, we looked towards cloud based solutions and NinjaOne popped up. Reading reviews of other administrators also helped push the team … Incentivized Helpful? Kevin Klockner IT Manager Chose NinjaOne Better automation and central management. Incentivized Helpful? KD Kyle Davidson IT Infrastructure Support Chose NinjaOne NinjaOne not only handles the simple things such as installing software but it also allows us the ability to monitor firmware and patch updates as well. We can provide remote support and not just remotely install software on devices. NinjaOne has made setting up new devices a … Incentivized Helpful? Verified User Anonymous Chose NinjaOne We came from Manage Engine and it is a night and day difference. I would never imagine going back after working with NinjaOne Incentivized Helpful? Justin Mott CTO Chose NinjaOne We have used many RMM providers and the UI, cost and experience has all been better with NinjaOne. Datto wasn’t able to improve anything in the three years that we use them, in fact they were sold to and immediately started trying to sell us the other services they had. Incentivized Helpful? Verified User Anonymous Chose NinjaOne this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing … Incentivized Helpful? Derek Gneiting Systems Administrator Chose NinjaOne NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for. Incentivized Helpful? Kevin Brant Service Desk Engineer Chose NinjaOne I have not used another product comparable to NinjaOne. Incentivized Helpful? Verified User Anonymous Chose NinjaOne NinjaOne feels like a smaller company, and I mean that in a good way. Their support is quick and helpful and because of our size we are escalated directly to their level 2 support. Our account manager is eager to assist and get ideas/issues to the right people and put those … Incentivized Helpful? Scott Brewster Chief Technology Officer Chose NinjaOne We liked the per device pricing and the UI of the platform most when we decided to leave Datto RMM. We believe that NinjaOne's constant development to improve the product has been really helpful. The quality of the community posts with scripts we can use to automate things … Incentivized Helpful? Verified User Anonymous Chose NinjaOne Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship … Incentivized Helpful?

Best Alternatives
	Microsoft System Center	NinjaOne
Small Businesses	No answers on this topic	Avast CloudCare Score 10.0 out of 10
Medium-sized Companies	No answers on this topic	KACE Systems Management Appliance Score 8.5 out of 10
Enterprises	No answers on this topic	KACE Systems Management Appliance Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Microsoft System Center	NinjaOne
Likelihood to Recommend	9.3 (0 ratings)	9.3 (0 ratings)
Likelihood to Renew	7.0 (0 ratings)	10.0 (0 ratings)
Usability	8.4 (0 ratings)	9.3 (0 ratings)
Availability	- (0 ratings)	8.0 (0 ratings)
Performance	- (0 ratings)	8.0 (0 ratings)
Support Rating	9.0 (0 ratings)	1.0 (0 ratings)
In-Person Training	- (0 ratings)	10.0 (0 ratings)
Online Training	- (0 ratings)	10.0 (0 ratings)
Implementation Rating	8.0 (0 ratings)	1.0 (0 ratings)
Configurability	- (0 ratings)	1.0 (0 ratings)
Ease of integration	- (0 ratings)	1.0 (0 ratings)
Product Scalability	- (0 ratings)	8.0 (0 ratings)

User Testimonials
	Microsoft System Center	NinjaOne
Likelihood to Recommend	We used a product before that was designed to prevent users making changes and saving files to the desktop computer. This required a renewal of the license. By using SCCM in our environment we were able to discontinue using that product because SCCM allows us to completely restore a machine back to the original configuration. We have taught our users to save their individual work on either a network drive or a cloud drive. By doing this, if we do a re-image of their machine they have lost no data, and it makes for a faster resolution. In some instances having a computer in our SCCM environment it can become cumbersome when creating new users for very specific purposes. It can be done by creating new organizational units and applying new policies but when in a pinch it can be frustrating. For the most part we have tried to make "new" purpose images and groups to at least accommodate a quick install. Incentivized Verified User Anonymous Read full review	NinjaOne is great for a comprehensive inventory management as well as a supurb RMM; it's far and away a much greater platform than ones that I"ve used in the past (I've been working for years in MSP organizations). Patch management is the second of the "one, two punch" that NinjaOne provides for our organization. It is outstanding at tracking and enforcing patch mangement, which is great for our security footprint as well as for our compliance goals. Incentivized Verified User Anonymous Read full review
Pros	Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics. A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc... Allows you to customize your views and workspaces for specific tasks and needs. Reporting is powerful and flexible. Incentivized Joe Spradlin Director Of Information Technology Read full review	Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems. Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy. OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up. Support: NinjaOne support is always very prompt and helpful. Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne. Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own. Incentivized Michael Kerzner Service Delivery manager Read full review
Cons	One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required. SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained. The OOB SCOM reports are a bit clunky and feel outdated. Incentivized Verified User Anonymous Read full review	NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Incentivized Brett Carson Director of IT Read full review
Likelihood to Renew	Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support. Incentivized Verified User Anonymous Read full review	I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable. Incentivized SG Sergio Galvez IT Manager Read full review
Usability	It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests. Incentivized Verified User Anonymous Read full review	Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business. Incentivized Steve Ricketts Director Of Technical Services Read full review
Reliability and Availability	No answers on this topic	Availability is very good Incentivized Kevin Brant Service Desk Engineer Read full review
Performance	No answers on this topic	The software loads quickly for the most part Incentivized Kevin Brant Service Desk Engineer Read full review
Support Rating	There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product. Incentivized Verified User Anonymous Read full review	Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow. Incentivized DS DAVID Sulkes IT DIR Read full review
In-Person Training	No answers on this topic	Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help. Incentivized Kevin Brant Service Desk Engineer Read full review
Online Training	No answers on this topic	It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use. Incentivized Kevin Brant Service Desk Engineer Read full review
Implementation Rating	Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth Incentivized Verified User Anonymous Read full review	Use of Organizations and locations Incentivized Verified User Anonymous Read full review
Alternatives Considered	None. We are a Microsoft business, and this is THE tool for imaging, packaging, remote support, and antivirus management. Microsoft's tool is the best for managing its software, systems, and antivirus clients. I will say that Microsoft Intune, the cloud platform, can be used for those with heavy 365 usage, but for us, that does not meet our current company needs. Incentivized Verified User Anonymous Read full review	We found NinjaOne far more user friendly and less resource heavy than VSA. Our overall experience was greatly improved from VSA as we experienced many recurring issues with the agents. Additionally, NinjaOne was far more cost effective per endpoint and provided similar, or greater features than VSA. Atera was briefly considered, but it seemed to be more of a 'jack of all trades' app that didn't suit our specific use cases. Incentivized Verified User Anonymous Read full review
Scalability	No answers on this topic	Overall the software is very reliable Incentivized Kevin Brant Service Desk Engineer Read full review
Return on Investment	The positive impact it has had on ROI is that it has been a solid AV product in our environment, meaning it has worked well when running on client computers. It doesn't use a lot of system resources on the client-side, so that helps end-users productivity of not being slowed down. It has been good for the end-user, since they really don't need to take additional training or consult user manuals, in how to use the product. Incentivized Verified User Anonymous Read full review	Allowed us to use our full IT staff in remote offices to troubleshoot The quick site response times helps reduce the time spent trying to find, connect, and fix systems The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world. Incentivized Verified User Anonymous Read full review
ScreenShots		NinjaOne Screenshots