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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Middesk

    Score8.9 out of 10
    N/AMiddesk is a business intelligence (BI) software used to onboarded clients working in three primary verticals — Fintech, Credit Reporting, and Business Marketplaces.

    $1,000

    per month

    Okta

    Score9 out of 10
    N/AOkta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

    $6

    per month per user

    Pricing
    MiddeskOkta
    Editions & Modules
    No answers on this topic
    Starter
    $6.00
    per month per user
    Essentials
    $17.00
    per month per user
    Professional
    Inquire for pricing
    Per User Per Month
    Enterprise
    Inquire for pricing
    Per User Per Month
    Offerings
    Pricing Offerings
    MiddeskOkta
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsers may also pay per use if they are expecting a lower volume of usage.—
    More Pricing Information
    Community Pulse
    MiddeskOkta
    Considered Both Products
    Middesk Inc.
    No answer on this topic
    Okta
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    129 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    74 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    85 Answers
    Features
    MiddeskOkta
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Middesk and Okta
    Feature
    Middesk
    7.7
    1 Ratings
    6% below category average
    Okta
    -
    Ratings
    Pixel Perfect reports8.01 Ratings00 Ratings
    Customizable dashboards7.01 Ratings00 Ratings
    Report Formatting Templates8.01 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Middesk and Okta
    Feature
    Middesk
    8.0
    1 Ratings
    0% below category average
    Okta
    -
    Ratings
    Drill-down analysis8.01 Ratings00 Ratings
    Formatting capabilities8.01 Ratings00 Ratings
    Integration with R or other statistical packages8.01 Ratings00 Ratings
    Report sharing and collaboration8.01 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Middesk and Okta
    Feature
    Middesk
    6.4
    1 Ratings
    25% below category average
    Okta
    -
    Ratings
    Publish to Web7.01 Ratings00 Ratings
    Publish to PDF5.01 Ratings00 Ratings
    Report Versioning5.01 Ratings00 Ratings
    Report Delivery Scheduling8.01 Ratings00 Ratings
    Delivery to Remote Servers7.01 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Middesk and Okta
    Feature
    Middesk
    7.3
    1 Ratings
    9% below category average
    Okta
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.01 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.01 Ratings00 Ratings
    Predictive Analytics8.01 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Middesk and Okta
    Feature
    Middesk
    8.5
    2 Ratings
    0% above category average
    Okta
    -
    Ratings
    Multi-User Support (named login)7.01 Ratings00 Ratings
    Role-Based Security Model8.52 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.52 Ratings00 Ratings
    Single Sign-On (SSO)9.02 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Middesk and Okta
    Feature
    Middesk
    6.3
    1 Ratings
    21% below category average
    Okta
    -
    Ratings
    Responsive Design for Web Access8.01 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.01 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Middesk and Okta
    Feature
    Middesk
    8.0
    1 Ratings
    3% above category average
    Okta
    -
    Ratings
    REST API8.01 Ratings00 Ratings
    Javascript API8.01 Ratings00 Ratings
    iFrames6.01 Ratings00 Ratings
    Java API8.01 Ratings00 Ratings
    Themeable User Interface (UI)8.01 Ratings00 Ratings
    Customizable Platform (Open Source)10.01 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Middesk and Okta
    Feature
    Middesk
    -
    Ratings
    Okta
    8.8
    159 Ratings
    7% above category average
    ID-Management Access Control00 Ratings9.3146 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.3158 Ratings
    Multi-Factor Authentication00 Ratings9.2154 Ratings
    Password Management00 Ratings7.9147 Ratings
    Account Provisioning and De-provisioning00 Ratings8.7133 Ratings
    ID Management Workflow Automation00 Ratings8.5123 Ratings
    ID Risk Management00 Ratings8.6116 Ratings
    Best Alternatives
    MiddeskOkta
    Small Businesses
    Cyfe
    Score4 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MiddeskOkta
    Likelihood to Recommend
    8.5
    (2 ratings)
    8.9
    (200 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (18 ratings)
    Usability
    7.5
    (2 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.0
    (2 ratings)
    10.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    MiddeskOkta
    Likelihood to Recommend
    Middesk Inc.
    Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
    Incentivized
    Read full review
    Okta
    Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
    Incentivized
    Read full review
    Pros
    Middesk Inc.
    • Gathering information needed for registration.
    • Making the registration process efficient.
    • Guiding us through the process when we hit snags.
    Incentivized
    Read full review
    Okta
    • Centralized control of enterprise passwords
    • Extensive customization of acceptable password criteria
    • One system for Identity and Access Management to learn
    • Scalable throughout the university for all central services
    • Uniform login experience for students, faculty, and staff
    • Single point of response to address termination of access
    • Ability to use FastPass for lower priority systems
    • Excellent support of multi-factor requirements
    Incentivized
    Read full review
    Cons
    Middesk Inc.
    • Better navigation.
    • More marketing and make it very reachable to customers.
    • Login is difficult.
    Incentivized
    Read full review
    Okta
    • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
    • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
    • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
    Incentivized
    Read full review
    Likelihood to Renew
    Middesk Inc.
    No answers on this topic
    Okta
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Read full review
    Usability
    Middesk Inc.
    UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
    Incentivized
    Read full review
    Okta
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Incentivized
    Read full review
    Reliability and Availability
    Middesk Inc.
    No answers on this topic
    Okta
    The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
    Incentivized
    Read full review
    Performance
    Middesk Inc.
    No answers on this topic
    Okta
    From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
    Incentivized
    Read full review
    Support Rating
    Middesk Inc.
    The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
    Incentivized
    Read full review
    Okta
    We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
    Incentivized
    Read full review
    Alternatives Considered
    Middesk Inc.
    ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
    Incentivized
    Read full review
    Okta
    Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
    Incentivized
    Read full review
    Scalability
    Middesk Inc.
    No answers on this topic
    Okta
    Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
    Incentivized
    Read full review
    Return on Investment
    Middesk Inc.
    • Better speed.
    • Better quality for optimal cost.
    • Saves a lot of time.
    Incentivized
    Read full review
    Okta
    • Increased user productivity - not fighting with IT all the time!
    • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
    • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
    • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
    Incentivized
    Read full review
    ScreenShots

    Middesk Screenshots

    Screenshot of Middesk