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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mindbody

    Score7.8 out of 10
    N/AMindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

    $129

    per month

    TeamSnap

    Score6.7 out of 10
    N/ATeamSnap in Boulder offers their club, tournament, and league management software platform with a focus on clear communication applications between different levels of the organization (e.g. coach to teammember, etc.), as well as online registration and enrollment, scheduling and team member availability management, team branding, logos and other team-related features.

    $5.84

    per month

    Pricing
    MindbodyTeamSnap
    Editions & Modules
    Starter
    $129
    per month
    Accelerate
    $259
    per month
    Ultimate
    $399
    per month
    Ultimate Plus
    $599
    per month
    Basic
    $5.84
    per month
    Premium
    $8.34
    per month
    Ultra
    $10.84
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    MindbodyTeamSnap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MindbodyTeamSnap
    Considered Both Products
    Mindbody
    No answer on this topic
    TeamSnap
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    24 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    65%
    Delivers good value for the price
    15 Answers
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    24 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    69%
    Lived up to sales and marketing promises
    18 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    68%
    Implementation went as expected
    17 Answers
    100%
    Implementation went as expected
    9 Answers
    User Ratings
    MindbodyTeamSnap
    Likelihood to Recommend
    7.6
    (39 ratings)
    7.1
    (11 ratings)
    Usability
    7.0
    (3 ratings)
    7.0
    (1 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (23 ratings)
    9.7
    (6 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MindbodyTeamSnap
    Likelihood to Recommend
    Mindbody
    Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
    Incentivized
    Read full review
    TeamSnap
    I have already recommended the app to other coaches in the district. We have also talked about implementing the app for our section and conference. Due to the volatile nature of our sports schedule, the quick and easy communication tool is invaluable. Also, the ability to send to multiple people on the same account is super slick.
    Incentivized
    Read full review
    Pros
    Mindbody
    • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
    • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
    • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
    Read full review
    TeamSnap
    • It makes communicating with other parents and coaches easy
    • It makes it easy to know what's coming up on the schedule
    • It allows you to mark exactly which events you are able to attend
    Incentivized
    Read full review
    Cons
    Mindbody
    • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
    • The Mindbody branded app connection needs more attention.
    • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
    Incentivized
    Read full review
    TeamSnap
    • It would be nice to see who has viewed the notification message but has yet to respond.
    • I would like to have an idea of how many people have viewed a message sent to the team.
    • It's hard to know which communication channel is more effective - sending a message or using the chat feature.
    Incentivized
    Read full review
    Usability
    Mindbody
    Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
    Incentivized
    Read full review
    TeamSnap
    No answers on this topic
    Reliability and Availability
    Mindbody
    Constant errors and TERRIBLE PRODUCT support
    Read full review
    TeamSnap
    No answers on this topic
    Performance
    Mindbody
    Fails at everything form availability to reliability.
    Read full review
    TeamSnap
    No answers on this topic
    Support Rating
    Mindbody
    Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
    Incentivized
    Read full review
    TeamSnap
    I would have to say that for the most part, the only time we have had to use CS is when we needed to update the board members from year to year. Then we have a new administrator, or "owner" of the platform. We would then need to transfer the email from one person to another. Otherwise, even with billing, there have been no issues. It's flawless and well worth the cost.
    Incentivized
    Read full review
    Alternatives Considered
    Mindbody
    Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
    Incentivized
    Read full review
    TeamSnap
    Drivn.today is a horrible app/alternative to TeamSnap. Their app is super clumsy and not intuitive whatsoever. TeamSnap's website is nicely organized, and the app is simple and well organized. The app carries almost all the same features as the website, and it is a fully-functional alternative to the website. The alerts and notifications are super helpful.
    Incentivized
    Read full review
    Scalability
    Mindbody
    Constant errors and ZERO support from the company.
    Read full review
    TeamSnap
    No answers on this topic
    Return on Investment
    Mindbody
    • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
    • The app is good exposure.
    Read full review
    TeamSnap
    • It's a great tool for coaches as they know exactly who can make it to each event
    • Its a great way for parents to communicate
    • It's nice for the players to see who is on their team and view pictures and results
    Incentivized
    Read full review
    ScreenShots