What users are saying about
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Top Rated
851 Ratings
This review does not include a rating.

SurveyMonkey

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Top Rated
851 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

MindSwarms

No answers on this topic

SurveyMonkey

SurveyMonkey is an easy to use program when you are needing to collect and organize feedback or data points from individuals. My biggest con with SurveyMonkey is that its another login/password you have to remember. Personally, I've switched to using Google Forms since its already synced with my Gmail account. Professionally, we've been using more and more of Wufoo and transitioning to Titan Forms as they have more capabilities and automatically tie in with other software that we are using, which makes it easier for tracking purposes. If you just need a simple survey software then SurveyMonkey will meet your needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

MindSwarms
SurveyMonkey
7.9
Survey templates
MindSwarms
SurveyMonkey
8.4
Themes
MindSwarms
SurveyMonkey
7.6
Custom logo/branding
MindSwarms
SurveyMonkey
7.8

Survey Content

MindSwarms
SurveyMonkey
8.3
Changes to live survey
MindSwarms
SurveyMonkey
8.6
Question design help
MindSwarms
SurveyMonkey
7.7
Multiple question types
MindSwarms
SurveyMonkey
8.8

Survey Logic

MindSwarms
SurveyMonkey
8.4
Survey logic flexibility
MindSwarms
SurveyMonkey
8.4

Survey Reporting & Analytics

MindSwarms
SurveyMonkey
8.3
Response tracking
MindSwarms
SurveyMonkey
8.6
Data export
MindSwarms
SurveyMonkey
8.6
Standard reports
MindSwarms
SurveyMonkey
8.3
Custom reports
MindSwarms
SurveyMonkey
8.1
Analytics
MindSwarms
SurveyMonkey
8.1

Survey Administration & Security

MindSwarms
SurveyMonkey
8.5
Access controls
MindSwarms
SurveyMonkey
8.6
Compliance
MindSwarms
SurveyMonkey
8.4

Survey Distribution

MindSwarms
SurveyMonkey
8.0
Vendor-offered crowdsourcing
MindSwarms
SurveyMonkey
8.0
Respondent restrictions
MindSwarms
SurveyMonkey
8.0

Pros

MindSwarms

No answers on this topic

SurveyMonkey

  • SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
  • I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
  • The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
  • I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
Tiffany Consalvo | TrustRadius Reviewer

Cons

MindSwarms

No answers on this topic

SurveyMonkey

  • Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
  • It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
  • As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MindSwarms

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.9
Based on 27 answers
Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
Ben Donkor | TrustRadius Reviewer

Usability

MindSwarms

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 8.6
Based on 35 answers
SurveyMonkey is incredibly simple to use, each step is laid out clearly and precisely. They also provide templates that make the creation of surveys easier. They provide the analytics in a clear, easily manipulated way, along with several exporting options that make integrating the analytics into presentations simple.
Caroline Dobson | TrustRadius Reviewer

Performance

MindSwarms

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 6.0
Based on 2 answers
still to many limitations for more complex surveys --skips, filtered questions, etc.
Jeannette Saquet | TrustRadius Reviewer

Support Rating

MindSwarms

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 7.5
Based on 35 answers
I haven’t used the support function yet, but I have had colleagues that have and the issues they’ve faced have been resolved super quickly. They also have said the support people they have come in contact with have been extremely friendly. Those two things are what made me choose my rating
Betsy Scruggs | TrustRadius Reviewer

Implementation Rating

MindSwarms

No score
No answers yet
No answers on this topic

SurveyMonkey

SurveyMonkey 10.0
Based on 4 answers
Implementation not required.
Rachel Biederman | TrustRadius Reviewer

Alternatives Considered

MindSwarms

No answers on this topic

SurveyMonkey

I've been using SurveyMonkey for more than 20 years - most of the competitor solutions that I reviewed over 20 years ago don't even exist any longer, or they've been acquired by other firms. SurveyMonkey has stood the test of time, and never given me the need to seek out other competitive solutions
Ira Bornstein, MBA | TrustRadius Reviewer

Return on Investment

MindSwarms

No answers on this topic

SurveyMonkey

  • We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
  • I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
  • We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
Megan Abbott | TrustRadius Reviewer

Pricing Details

MindSwarms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MindSwarms Editions & Modules

Additional Pricing Details

SurveyMonkey

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SurveyMonkey Editions & Modules

Edition
Business Plan - Team Advantage27.001
Business Plan - Team Premier89.001
EnterpriseContact Sales
Personal Plan - Standard Monthly99.003
Personal Plan - Advantage Annual34.004
Personal Plan - Premier Annual119.004
  1. Per User Per Month (billed annually)
  2. none
  3. Per User Per Month (billed monthly)
  4. Per User Per Month (billed annually)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

MindSwarms
SurveyMonkey
7.7

Likelihood to Renew

MindSwarms
SurveyMonkey
8.9

Usability

MindSwarms
SurveyMonkey
8.6

Reliability and Availability

MindSwarms
SurveyMonkey
10.0

Performance

MindSwarms
SurveyMonkey
6.0

Support Rating

MindSwarms
SurveyMonkey
7.5

Implementation Rating

MindSwarms
SurveyMonkey
10.0

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