MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.
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Spekit
Score 9.0 out of 10
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Spekit is a just-in-time enablement engine that embeds answers, coaching, and sales content directly in the tools revenue teams use. From drafting prospect emails to updating deal stages in Salesforce or reviewing Gong calls, Spekit’s AI Sidekick understands what sellers need in the moment and surfaces the precise message, content asset, or process guidance to keep momentum moving. Built for Sales Enablement & Product Marketing Teams Spekit supports various use…
MindTickle is very well-suited for training materials and creating modules. It allows you to generate helpful click-throughs and track how users engage with and complete the content. MindTickle feels a bit less suited for loading in-person training content and events (e.g., recorded live training).
Spekit is extremely well-suited for customer-facing teams who truly have a business need for "just-in-time learning." While we all benefit from the concept of just-in-time learning, organizational representatives who must perform to a high standard in front of external-facing stakeholders particularly benefit from having quick access to processes, definitions, answers, contacts, and more in a tool that is easy to navigate. Spekit may not, however, be well suited for cash-strapped organizations that already have a content management tool like Confluence or SharePoint and can't afford to meet their customer-facing teams in the middle. While Confluence and SharePoint serve very important needs, they don't do a particularly good job of making content easy to find in a pinch. Spekit does.
It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
This tool has influenced us by providing training sessions too.
Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.
MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.
The platform is very easy to use, and for new users is very easy to get familiar with. This is great, as it makes it easy to get through all the materials you need. For people who have been with the organisation longer, it is easy to find new material to strengthen their skills and develop themselves.
As an administrator, it is very easy to navigate. I can easily see which content is performing well, which content has not been touched. It's simple to teach new team members how to create content. We have added new authors easily in multiple groups in the business.
I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.
When compared to Highspot, I found Mindtickle to be much easier to navigate. The UI is way cleaner and intuitve. The capabilties are relatviely the same. Overall I certaily prefer Mindtickle. The one thing I will give to Highspot is that their analytic capabilities (especially in the library) are more robust.
Spekit may not be as robust as Confluence or organized as SharePoint, but its use of embedded tooltips (Speks) and browser extension put it in the S Tier for "just-in-time learning" platforms - particularly for customer-facing teams.
I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers.
MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn.
The time saved from using Spekit is incredible. No more calls/emails asking "what's this field for?" or "How do I do ?" It's all right there, thanks to Spekit.
Using Spekit has provided an unexpected morale boost because it's not only easy to use, but it's making work more enjoyable too.
