Miro vs. Zimbra by Synacor vs. Trello

Miro is extremely user-friendly. I don't have to teach my students how to use it. Availability of an interactive whiteboard that enables the sharing of notes and ideas. The software supports both on-site and remote collaboration. The only challenge with the software is the lack of offline use.

Incentivized

I consider Zimbra Email & Collaboration a viable alternative to the major American cloud email platforms. In a scenario where data protection and privacy are critical, especially in an on-premise environment, Zimbra is a very suitable solution. It is also capable of offering a comprehensive set of tools and additional features (tasks, calendars, contacts, briefcase) in an integrated manner.

Incentivized

Trello is great for cross-team communication and intra-team organization. It's simple to get setup, with flexible tools that give businesses control over how to make Trello work the best for them. It is an amazing platform for operations tracking, project management, and even organizing customer service requests for a smaller business.

Incentivized

• Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
• Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
• Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
• Exports are clean, so even non-Miro teammates get it instantly.

Incentivized

• The management of incremental mail backup. It is very simple, and the administrators of my company recover information quickly.
• The management of the distribution lists is structured. This allows easy distribution of mass information.
• The web application is very complete and intuitive.

Incentivized

• Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
• Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
• Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task

• It looks somewhat hokey at times and can come off as a little cartoony.
• Its singular focus can often be its drawback, given that it has multiple use cases, but those are often not explored with its core features.
• It could be a bit more complex, which somewhat ties into my above point.

Incentivized

• User web interface could be more friendly, but it is enough for daily use. It could be renewed and has to consider some usability concerns. Improving usability would significantly improve users' satisfaction.
• Message backup recovery is not a simple activity.
• As an administrator, some of the features work better using the command-line interface.
• The webclient uses ajax requests in almost every event. Because of that you may need a fast internet connection to have a good experience. You can switch to HTML version but it will limit what you can do.

Incentivized

• I use colour coding a lot so I would like a wider range of colour options.
• Also as a visual thinker I would like to be able to easily add images to cards.
• I would like to be able to attach a wider range of file formats to cards.

Incentivized

Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement

Incentivized

I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.

Incentivized

What elevates usability for me is how easily the software keeps everyone on the same page during the live session. When a team member is explaining a complex diagram, I can simply click on their avatar to instantly track their cursor and see the exact same perspective they are looking at, which is awesome.

Incentivized

The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.

Incentivized

I am technology illiterate, it's my Achilles heel and this program is so easy to use. I have been utilizing it for a decade now. It makes organizing and prioritizing my life, my work, my business, my kids life, etc so much more manageable and without having to hold on to a bunch of into in my head. I can find it and locate it quickly and easily in Trello.

Incentivized

I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less

Incentivized

yes always support available when I need it!

I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.

Incentivized

Never experienced issues with the above!

We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support

Incentivized

I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.

Incentivized

It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience

There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.

Incentivized

Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.

Incentivized

Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.

Incentivized

For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.

Incentivized

We looked at other tools for the freeform communication and collaboration, as well as for tracking timelines and roadmaps, and Miro was just the best overall tool because we can keep everything in one spot and our team only has to learn and one use tool, as opposed to having to log into multiple spots.

Incentivized

• We were originally a Groupwise shop before changing to Zimbra in 2008. Zimbra, from an end-user standpoint, pricing, system administration, and management is a far better system.
• We use Google Apps for our students. We did not find it to be suitable for faculty and staff due to its lack of shared accounts.
• We are moving from Zimbra to Office 365. Office 365 offers just about all that Zimbra had, though its web interface is inferior to that of Zimbra. It does offer us greatly reduced costs though, and high availability. If Zimbra were to have a fully HA environment, we may have stayed with them.

Incentivized

Our business ended up using Monday due to the holistic nature of the tool. It allows us to collaborate amongst teams and see the project as a whole easier. Trello is for personal usage and task management. I use Monday to organize my overarching needs, and then put specific tasks into Trello to stay organized.

Incentivized

Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.

Incentivized

Feels like anyone across the org (no matter their location) can use the tool easily!

• Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
• Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
• Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
• It has become easier to create documentation and follow up on meetings, saving time during the process.

Incentivized

• Improved internal communication and dissemination and distribution of messages and corporate objectives.
• The creation of an internal network of employees is something that gives us security and confidence.
• Having a private and exclusive messaging system differentiates us from the competition and from other companies.

• It's been an essential tool for our onboarding team. We wouldn't be able to operate without it.
• It's been a very affordable investment for our team as well since we still use the free version.
• We have had a negative return in the fact that there aren't any reporting tools within the app. We have to spend time tracking certain elements manually.

Incentivized