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Mitratech TalentReef vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mitratech TalentReef

    Score6 out of 10
    N/AMitratech TalentReef is a recruitment and talent management system optimized for service-sector workforces. It emphasizes its support for regulatory compliance, automated workflows, and mobile accessibility across its functions for recruiting, onboarding, training, and performance management.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    Mitratech TalentReefSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mitratech TalentReefSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    Mitratech TalentReefSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Mitratech
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Features
    Mitratech TalentReefSmartRecruiters, now part of SAP SuccessFactors
    Onboarding
    Comparison of Onboarding features of Mitratech TalentReef and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Mitratech TalentReef
    6.5
    14 Ratings
    11% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    New hire portal6.214 Ratings00 Ratings
    Manager tracking tools6.214 Ratings00 Ratings
    Compliance tracking and reporting7.113 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Mitratech TalentReef and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Mitratech TalentReef
    8.0
    3 Ratings
    9% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Corporate goal setting9.01 Ratings00 Ratings
    Subordinate goal setting7.01 Ratings00 Ratings
    Performance tracking8.03 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Mitratech TalentReef and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Mitratech TalentReef
    6.0
    8 Ratings
    13% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Performance plans2.24 Ratings00 Ratings
    Manager note taking8.04 Ratings00 Ratings
    Performance improvement plans2.34 Ratings00 Ratings
    Review status tracking8.24 Ratings00 Ratings
    Multiple review frequency8.33 Ratings00 Ratings
    Reporting6.95 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Mitratech TalentReef and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Mitratech TalentReef
    6.8
    15 Ratings
    4% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management8.014 Ratings9.8109 Ratings
    Company Website Posting9.913 Ratings9.9114 Ratings
    Publish to Social Media4.013 Ratings7.5112 Ratings
    Job Search Site Posting9.915 Ratings8.0116 Ratings
    Customized Application Form2.315 Ratings9.7104 Ratings
    Resume Management8.011 Ratings5.6119 Ratings
    Duplicate Candidate Prevention1.414 Ratings9.6114 Ratings
    Candidate Search5.215 Ratings8.1122 Ratings
    Applicant Tracking8.115 Ratings9.9126 Ratings
    Collaboration8.01 Ratings9.6117 Ratings
    Email Templates8.09 Ratings9.7114 Ratings
    User Permissions7.014 Ratings9.7109 Ratings
    Notifications and Alerts8.012 Ratings9.9119 Ratings
    Reporting7.114 Ratings1.7105 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Best Alternatives
    Mitratech TalentReefSmartRecruiters, now part of SAP SuccessFactors
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    Score9.1 out of 10
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    SumTotal (legacy)
    Score7.9 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Cornerstone Galaxy
    Score8.1 out of 10
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    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mitratech TalentReefSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    7.1
    (15 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Mitratech TalentReefSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Mitratech
    I rarely give 10/10, mainly because I have learned that that we can always learn new things and to grow. Thus, I feel that same applies to Talent Reef. While I struggled a bit in the beginning to use this application, It is probably that struggle that has made me a better user for being so persistent at using it. Now that I have more than just the basics I think for any size company the functionality of the program will work for them.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Mitratech
    • We've been with talentReef nearly 2 years and our last 2 account managers have been great! Support was a concern right after we converted, but we were able to gain an account rep and began weekly calls until all the holes were plugged in.
    • Linking ATS data and onboarding data eliminates the need for the applicant/new hire to enter the same information twice.
    • We're now receiving system emails regarding upcoming new releases, which is helpful.
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Mitratech
    • If any organization is looking to use TalentReef, I would suggest they make sure they have a project lead. TalentReef is a customizable platform that can be used to help your business. Your business will only get the full use out of the program if someone from within leads the project and communicates what they need from TalentReef. TalentReef can provide the basic needs, but the true value comes when you customize the program.
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Mitratech
    No answers on this topic
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Mitratech
    No answers on this topic
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Mitratech
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Mitratech
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Mitratech
    We have had very few issues with talentReef, but when we did they were resolved quickly and in a timely manner.
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Mitratech
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Mitratech
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Mitratech
    TalentReef has a better interface than SnagAJob, but that is just about it. SnagAJob did a very good job in applicant flow, however, they also advertise for other companies during the application process which is a major downside to their system. Newton is far superior not only with pricing but in support and functionality. After only 60 days with the system, I could not imagine going back to TalentReef ever again.
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Mitratech
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Mitratech
    • The impact in terms of I-9's and E-Verify being completed accurately and quickly is immense. It is tough to put a price or ROI on avoiding any legal complications.
    • All of our corporate locations now "speak the same language" in terms of applicants and new hire on-boarding.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots