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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MoEngage

    Score8.3 out of 10
    N/AMoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences.N/A

    Skai

    Score9 out of 10
    N/ASkai (formerly Kenshoo) is a cross-channel advertising solution for search marketing, social media and online advertising. The product aims to give advertisers and agencies the control and automation needed to make better investment decisions across search marketing and online advertising.

    $10,000

    Starting Price

    WebEngage

    Score4.1 out of 10
    N/AWebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels: Web Messages In-app Messages Push Notifications Web Push Notification Email Marketing SMS Marketing Facebook Remarketing According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the…N/A
    Pricing
    MoEngageSkaiWebEngage
    Editions & Modules
    No answers on this topic
    Kenshoo
    $10,000
    Starting Price
    No answers on this topic
    Offerings
    Pricing Offerings
    MoEngageSkaiWebEngage
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup Fee$1,000RequiredNo setup fee
    Additional DetailsPricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
    More Pricing Information
    Community Pulse
    MoEngageSkaiWebEngage
    Considered Multiple Products
    MoEngage
    Chose MoEngage
    These have nearly the same features, an almost 90% overlap. Pricing- and support-wise MoEngage is better.
    Also, it's good for both app and web, whereas CleverTap is mostly mobile-centric and WebEngage is web-centric.
    Incentivized
    Skai
    No answer on this topic
    WebEngage
    Chose WebEngage
    WebEngage is cheaper to use and has a 6-month startups trial
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Features
    MoEngageSkaiWebEngage
    Ad Network Integration
    Comparison of Ad Network Integration features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    7.1
    10 Ratings
    3% below category average
    WebEngage
    -
    Ratings
    Data Transfer00 Ratings8.510 Ratings00 Ratings
    DSP integration00 Ratings5.75 Ratings00 Ratings
    Ad Campaigns
    Comparison of Ad Campaigns features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    6.1
    11 Ratings
    25% below category average
    WebEngage
    -
    Ratings
    Ad campaign creation00 Ratings7.611 Ratings00 Ratings
    Ad deployment00 Ratings7.611 Ratings00 Ratings
    Display advertising00 Ratings4.310 Ratings00 Ratings
    Ad display and retargeting segmentation00 Ratings4.810 Ratings00 Ratings
    Sequence targeting00 Ratings6.39 Ratings00 Ratings
    Ad Reporting & Analytics
    Comparison of Ad Reporting & Analytics features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    7.3
    12 Ratings
    6% below category average
    WebEngage
    -
    Ratings
    Ad dashboards00 Ratings7.612 Ratings00 Ratings
    Ad performance reports00 Ratings9.812 Ratings00 Ratings
    Ad conversion tracking00 Ratings6.712 Ratings00 Ratings
    Ad attribution reporting00 Ratings7.611 Ratings00 Ratings
    Cross-channel ad management00 Ratings5.910 Ratings00 Ratings
    Ad forecasting and optimization00 Ratings6.211 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    -
    Ratings
    WebEngage
    7.4
    6 Ratings
    4% below category average
    Dynamic content00 Ratings00 Ratings7.36 Ratings
    Ability to test dynamic content00 Ratings00 Ratings7.76 Ratings
    Mobile optimization00 Ratings00 Ratings6.35 Ratings
    Email deliverability reporting00 Ratings00 Ratings7.16 Ratings
    List management00 Ratings00 Ratings7.86 Ratings
    Triggered drip sequences00 Ratings00 Ratings8.26 Ratings
    Lead Management
    Comparison of Lead Management features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    -
    Ratings
    WebEngage
    6.1
    5 Ratings
    25% below category average
    Lead nurturing automation00 Ratings00 Ratings6.65 Ratings
    Automated sales alerts and tasks00 Ratings00 Ratings5.65 Ratings
    Campaign Management
    Comparison of Campaign Management features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    -
    Ratings
    WebEngage
    6.9
    6 Ratings
    7% below category average
    Calendaring00 Ratings00 Ratings8.05 Ratings
    Event/webinar marketing00 Ratings00 Ratings5.74 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    -
    Ratings
    WebEngage
    7.2
    6 Ratings
    2% below category average
    Dashboards00 Ratings00 Ratings7.56 Ratings
    Standard reports00 Ratings00 Ratings7.56 Ratings
    Custom reports00 Ratings00 Ratings6.76 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of MoEngage and Skai and WebEngage
    Feature
    MoEngage
    -
    Ratings
    Skai
    -
    Ratings
    WebEngage
    7.1
    6 Ratings
    6% below category average
    API00 Ratings00 Ratings8.26 Ratings
    Role-based workflow & approvals00 Ratings00 Ratings7.15 Ratings
    Customizability00 Ratings00 Ratings6.85 Ratings
    Integration with Salesforce.com00 Ratings00 Ratings6.15 Ratings
    Best Alternatives
    MoEngageSkaiWebEngage
    Small Businesses
    Listrak
    Score10 out of 10
    AdRoll
    Score3.7 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    Criteo Commerce Growth
    Score8 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Listrak
    Score10 out of 10
    Criteo Commerce Growth
    Score8 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    MoEngageSkaiWebEngage
    Likelihood to Recommend
    8.0
    (3 ratings)
    9.2
    (17 ratings)
    7.3
    (6 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    7.8
    (3 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    9.6
    (2 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    3.6
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    MoEngageSkaiWebEngage
    Likelihood to Recommend
    MoEngage
    This is particularly well built for a scaled dynamic business like an edtech where you need to constantly push someone to complete their course and how MoEngage does this well is because they have their suite of AI to help you with retention and lifecycle campaigns
    Incentivized
    Read full review
    Skai
    Kenshoo would be a good tool if your client has extremely high budgets with low CPCs. For small, geo-specific accounts the capabilities have not be built out. Therefore, the tool could not budget pace our 250+ accounts. The main reason we had chosen Kenshoo was because of its budget pacing capabilities. Unfortunately, it did not save us time and created additional budget pacing issues with over pacing our accounts.
    Incentivized
    Read full review
    WebEngage
    WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
    Incentivized
    Read full review
    Pros
    MoEngage
    • Multi-channel campaign management
    • User journey
    • Analytics
    • Data Insights
    Incentivized
    Read full review
    Skai
    • Kenshoo Search bid policies make bid optimization easy and automated. Optimizations are based off of sophisticated algorithms rather than simple bid rules (although Kenshoo Search also offers these). There are many different policies to choose from. Simply choose your type of goal (example: awareness vs. ROI), choose your metric, and assign to your campaign(s) and/or account.
    • Kenshoo Search reporting offers a large selection of reporting templates that are easily exported to Microsoft Excel. In addition, they also offer dashboard reporting with a variety of different widgets that are easily customizable. This feature makes it extremely easy to view metrics that may normally require manual excel work.
    • Kenshoo Search has a Desktop Editor tool similar to Google Adwords Editor that makes bulk optimizations easy and time efficient. This is a huge resource win for me and my team!
    Read full review
    WebEngage
    • Ease in creating user journeys.
    • Easy implementation of APIs.
    • Good reporting dashboard and scheduling features.
    • Segmentation of the users is easy.
    Incentivized
    Read full review
    Cons
    MoEngage
    • More complex use cases cannot be catered
    • MoEngage has bugs that hinder operations
    • Service level is quite bad when escalating issues
    • Scalability is not the best when taking on high growth usage
    Incentivized
    Read full review
    Skai
    • When working with large accounts, such as mine, the tool can be slow. There are a lot of times where the editor tool will freeze, and I'm not sure if I need to reboot or exit the tool. I wish it was a smooth process, much like the AdWords editor tool.
    • Kenshoo support can be slow to respond at times. In the ticketing industry, things are very much based on time of day or time of the week. If the product is down or not functioning during an on-sale or a major event, it can be difficult to get tech support on the phone.
    • Their reporting really doesn't set them a part from the competition. I've used social tools such as Marin and a few others, and they're all pretty similar as far as reporting. If possible, I think you're better off using Google Analytics for reporting, just so you have a common denominator.
    Incentivized
    Read full review
    WebEngage
    • Relays
    • Onsite should have more options of templates.
    • Backend support for better reachability of the channels.
    • Cohort studies should be more customizable.
    Incentivized
    Read full review
    Likelihood to Renew
    MoEngage
    Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
    Incentivized
    Read full review
    Skai
    We received great customer service from the Kenshoo Social team, they listen to feedback, and truly work to get things fixed. The tool works well and they are always working on ways to improve it to help improve performance for our clients
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Usability
    MoEngage
    There is still area of improvement in UI since it's cluncky and there is a noticable lag as well
    Incentivized
    Read full review
    Skai
    Set-up like other marketing platforms. If you know Google Ads, you know Kenshoo
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Support Rating
    MoEngage
    It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
    Incentivized
    Read full review
    Skai
    Very responsive and bring fast answers for problems
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Alternatives Considered
    MoEngage
    These have nearly the same features, an almost 90% overlap. Pricing- and support-wise MoEngage is better. Also, it's good for both app and web, whereas CleverTap is mostly mobile-centric and WebEngage is web-centric.
    Incentivized
    Read full review
    Skai
    I think Skai beats the competitors with its advanced bidding management system, this is a unique feature of them that if you implement properly, your accounts will surely benefit from this, especially if you have tons of data that the algo can learn from and optimize accordingly. In terms of reporting, they are the best we've got so far, scheduling options are great.
    Incentivized
    Read full review
    WebEngage
    WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
    Incentivized
    Read full review
    Return on Investment
    MoEngage
    • Enables the team to focus on more events that could generate better results
    • Schedule with APIs allows more scalable operations
    • The bugs tend to block the overall operations from going well
    Incentivized
    Read full review
    Skai
    • ROI is harder to track due to reporting/column & time frame default tech in my humble opinion but generally better results when compared to other products
    • Since the interface is difficult to navigate and paid search is a reactive medium, can produce barriers to change.
    Incentivized
    Read full review
    WebEngage
    • Helped in lowering cost of marketing.
    • Driving higher volume of Direct Sales.
    • Increasing conversion rate on the website.
    • Increasing lead to sale ratio.
    Incentivized
    Read full review
    ScreenShots

    MoEngage Screenshots

    Screenshot of Insights and action on the same screen - Once user data is analyzed, a new campaign can be started without going to a new tab/page.Screenshot of Predictive Segmentation based on RFM Analysis - In addition to user-defined segments, MoEngage comes with predictive segments based on RFM ( Recency, Frequency and Monetary) Analysis. This splits users into segments like 'Potential Loyalists' and 'About to Sleep', so relevant campaigns can be run to convert them.

    WebEngage Screenshots

    Screenshot of Webengage dashboard - User AnalyticsScreenshot of Webenagge dashboard - User DetailsScreenshot of Webengage dashboard - Creating Mobile notificationsScreenshot of Webengage dashboard - Creating EmailsScreenshot of Webengage Dashboard - Journey DesignerScreenshot of Webengage Dashboard - Journey Designer (2)