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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Odoo CRM

    Score6.3 out of 10
    N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    Pricing
    monday CRMOdoo CRM
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    Offerings
    Pricing Offerings
    monday CRMOdoo CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsPlans start with 3 seats. Yearly save 33%The Standard and Custom plans include the Odoo apps for a single fee.
    More Pricing Information
    Community Pulse
    monday CRMOdoo CRM
    Considered Both Products
    monday.com
    Chose monday CRM
    Monday is much more advanced than other similar software that I have used. It is much advanced and user friendly
    Incentivized
    Odoo
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    94 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    86 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    96 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    83 Answers
    No answers on this topic
    Features
    monday CRMOdoo CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Odoo CRM
    Feature
    monday CRM
    7.9
    89 Ratings
    1% above category average
    Odoo CRM
    4.5
    3 Ratings
    54% below category average
    Customer data management / contact management7.979 Ratings8.03 Ratings
    Workflow management8.886 Ratings6.02 Ratings
    Territory management6.648 Ratings1.03 Ratings
    Opportunity management8.176 Ratings7.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.670 Ratings6.52 Ratings
    Contract management8.358 Ratings1.02 Ratings
    Interaction tracking8.165 Ratings2.03 Ratings
    Quote & order management00 Ratings7.03 Ratings
    Channel / partner relationship management00 Ratings2.03 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Odoo CRM
    Feature
    monday CRM
    8.1
    66 Ratings
    5% above category average
    Odoo CRM
    2.0
    3 Ratings
    118% below category average
    Lead management8.166 Ratings2.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Odoo CRM
    Feature
    monday CRM
    8.5
    83 Ratings
    10% above category average
    Odoo CRM
    5.0
    3 Ratings
    42% below category average
    Task management9.181 Ratings6.03 Ratings
    Billing and invoicing management8.354 Ratings7.02 Ratings
    Reporting8.270 Ratings2.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Odoo CRM
    Feature
    monday CRM
    7.7
    80 Ratings
    1% above category average
    Odoo CRM
    1.3
    2 Ratings
    142% below category average
    Forecasting7.265 Ratings2.02 Ratings
    Pipeline visualization8.675 Ratings1.02 Ratings
    Customizable reports7.470 Ratings1.02 Ratings
    Customization
    Comparison of Customization features of monday CRM and Odoo CRM
    Feature
    monday CRM
    7.2
    80 Ratings
    6% below category average
    Odoo CRM
    10.0
    3 Ratings
    27% above category average
    Custom fields7.980 Ratings10.03 Ratings
    Custom objects7.671 Ratings10.02 Ratings
    Scripting environment7.249 Ratings00 Ratings
    API for custom integration6.051 Ratings00 Ratings
    Security
    Comparison of Security features of monday CRM and Odoo CRM
    Feature
    monday CRM
    8.6
    74 Ratings
    2% above category average
    Odoo CRM
    10.0
    2 Ratings
    17% above category average
    Single sign-on capability8.566 Ratings00 Ratings
    Role-based user permissions8.674 Ratings10.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Odoo CRM
    Feature
    monday CRM
    8.6
    49 Ratings
    13% above category average
    Odoo CRM
    -
    Ratings
    Marketing automation8.649 Ratings00 Ratings
    Platform
    Comparison of Platform features of monday CRM and Odoo CRM
    Feature
    monday CRM
    6.9
    74 Ratings
    10% below category average
    Odoo CRM
    -
    Ratings
    Mobile access6.974 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of monday CRM and Odoo CRM
    Feature
    monday CRM
    -
    Ratings
    Odoo CRM
    8.0
    1 Ratings
    4% above category average
    Case management00 Ratings7.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Best Alternatives
    monday CRMOdoo CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday CRMOdoo CRM
    Likelihood to Recommend
    8.2
    (99 ratings)
    4.0
    (3 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (96 ratings)
    5.0
    (3 ratings)
    Support Rating
    3.1
    (58 ratings)
    5.0
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    monday CRMOdoo CRM
    Likelihood to Recommend
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Odoo
    For small businesses and small teams, Odoo CRM is fine. It has the basics, and it is functional. But as the teams grow, processes become more complex, and reporting needs to be accurate, you will have to either allocate a budget to an Odoo partner or hire a Python developer internally. Sales-led organizations with larger teams will find poor reporting a deal-breaker. You can't do standard reporting that you find in HubSpot or Salesforce. So you end up doing a lot of customization or manual work to get the reports you need.
    Incentivized
    Read full review
    Pros
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Odoo
    • Generating quotations partiuclarly for the ease of data amendment so that products can be added on the fly and names can be amended per quote to suit
    • The contact tagging feature is a fantastic way of grouping customers/leads into industry specific groups for targetting specific areas seperately
    • Very versatile customer pricelist function for ensuring discount structures are accurately calculated
    Incentivized
    Read full review
    Cons
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Odoo
    • UI can be improved
    • The lead view can be better since we have to scroll a lot.
    • The server is down or technical glitches are happening . We have seen distance in lead count
    Incentivized
    Read full review
    Likelihood to Renew
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Usability
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
    Read full review
    Odoo
    Odoo CRM is usable and has a lot of features, so it gives us the basics we need to run a successful business. The problem is, it requires a lot of time and money to customize it and run it smoothly. Plus, Odoo support can be pretty bad. For every 1 good support agent, there are 9 that don't pay attention. We have an internal running joke that ChatGPT is more helpful than Odoo support when they first reply. Once we get to product experts, they usually know what they are talking about. But the first-level support agents, you have to push them and re-explain things to get them to understand and hopefully escalate. Plus, they always miss SLA response times, blaming it on a busy period. Usually takes a week for the first reply. You can get live chat sometimes, but 9 out of 10 times, they will ask you to create a support ticket. Then you wait.
    Incentivized
    Read full review
    Support Rating
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Odoo
    This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
    Incentivized
    Read full review
    Implementation Rating
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Alternatives Considered
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    Odoo
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
    Incentivized
    Read full review
    Return on Investment
    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
    Read full review
    Odoo
    • We're managing millions of dollars in sales orders.
    • 20-30% of time can be spent on fixing or dealing with issues, partially because of Odoo.sh hosting platform limitations.
    • Odoo CRM does allow us to do what we need to run a successful business; it's just 5 years behind HubSpot and Salesforce.
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

    Odoo CRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot