What users are saying about
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Top Rated
192 Ratings

monday.com

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Top Rated
192 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

monday.com

I enjoy the ease of use of the system from logging in to inputting your information. The ability to be able to tag an employee if they are waiting on a task to be completed is a nice function. Previously we were tracking this in excel and only one person could be in the checklist at a time without causing errors. With Monday.com, multiple users can be in the checklist at any given time with no issues.
Brian Goldrick | TrustRadius Reviewer

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Feature Rating Comparison

Project Management

monday.com
8.2
MURAL (formerly Mural.ly)
9.0
Task Management
monday.com
9.2
MURAL (formerly Mural.ly)
Resource Management
monday.com
8.3
MURAL (formerly Mural.ly)
Gantt Charts
monday.com
8.3
MURAL (formerly Mural.ly)
Scheduling
monday.com
8.1
MURAL (formerly Mural.ly)
Workflow Automation
monday.com
8.0
MURAL (formerly Mural.ly)
Team Collaboration
monday.com
9.1
MURAL (formerly Mural.ly)
Support for Agile Methodology
monday.com
8.0
MURAL (formerly Mural.ly)
Support for Waterfall Methodology
monday.com
7.0
MURAL (formerly Mural.ly)
Document Management
monday.com
7.7
MURAL (formerly Mural.ly)
Email integration
monday.com
7.9
MURAL (formerly Mural.ly)
Mobile Access
monday.com
7.9
MURAL (formerly Mural.ly)
9.0
Timesheet Tracking
monday.com
8.1
MURAL (formerly Mural.ly)
Change request and Case Management
monday.com
8.3
MURAL (formerly Mural.ly)
Search
monday.com
MURAL (formerly Mural.ly)
9.0
Visual planning tools
monday.com
MURAL (formerly Mural.ly)
9.0

Professional Services Automation

monday.com
8.1
MURAL (formerly Mural.ly)
Quotes/estimates
monday.com
8.2
MURAL (formerly Mural.ly)
Project & financial reporting
monday.com
8.0
MURAL (formerly Mural.ly)

Communication

monday.com
MURAL (formerly Mural.ly)
9.6
Chat
monday.com
MURAL (formerly Mural.ly)
9.0
Notifications
monday.com
MURAL (formerly Mural.ly)
10.0
Discussions
monday.com
MURAL (formerly Mural.ly)
9.0
Internal knowledgebase
monday.com
MURAL (formerly Mural.ly)
10.0
Integrates with Outlook
monday.com
MURAL (formerly Mural.ly)
10.0

File Sharing & Management

monday.com
MURAL (formerly Mural.ly)
9.9
Versioning
monday.com
MURAL (formerly Mural.ly)
10.0
Video files
monday.com
MURAL (formerly Mural.ly)
10.0
Document collaboration
monday.com
MURAL (formerly Mural.ly)
10.0
Access control
monday.com
MURAL (formerly Mural.ly)
10.0
Advanced security features
monday.com
MURAL (formerly Mural.ly)
9.0
Integrates with Google Drive
monday.com
MURAL (formerly Mural.ly)
10.0
Device sync
monday.com
MURAL (formerly Mural.ly)
10.0

Pros

monday.com

  • Easily move columns and rows to customize your view.
  • Easily update progress status with the click of a button, and assign a task owner.
  • The bright color coding makes it easy to visually organize information and track progress at a glance.
Nichole Pelaez | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Cons

monday.com

  • This may already exist - but I would love a video that tells us about all the latest features.
  • I would recommend a cheaper plan for single-person use (or perhaps for a family?) I could see a teacher using this for their classroom planning.
  • A group for similar companies to connect with each other and share their use-cases would be awesome! I haven't seen any other property mgmt companies on here, but I would love to chat with any that might also be using Monday.
  • The ability to upload an excel spreadsheet *after* you've made the board and set up the automation & integrations. This would be a great time-saver for us.
Karen Mulford | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Likelihood to Renew

monday.com

monday.com 9.4
Based on 2 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Usability

monday.com

monday.com 8.9
Based on 6 answers
The UI makes the app feel like it is a less capable system, most controls and interfaces seem unprofessional.Several features make no impact on my workflow, namely the inbox. Some of the UI elements take more screen real estate than they need. The sidebar for example: I'm on a project with 5 boards and I really don't think an entire sidebar is needed to display those, I usually collapse the sidebar because it gets in my way.The task detail view is also a bit odd to me. The only relevant information on it is the task title, but if you want to know the status, ID, author, or anything else about a task you will have to go back to the board view because the detailed view won't have those fields available.
Hernán Silva | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Support Rating

monday.com

monday.com 7.9
Based on 29 answers
We didn't actively ask for support for monday.com, but they had automated emails with tools and things for us to consider as we started monday.com. Other than that, I wouldn't be able to speak into the overall support of monday.com. They weren't really proactive during the trial period, but rather were trying to get me to sign up for a monthly plan.
Brian Chung | TrustRadius Reviewer

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Implementation Rating

monday.com

monday.com 9.4
Based on 2 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Alternatives Considered

monday.com

ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Nathan Sichilongo | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No answers on this topic

Return on Investment

monday.com

  • I truly live in Monday.com. It's the first thing I look at when I start my day, even before emails.
  • It helps me stay organized and the rest of my team stay organized and in the loop
  • no negatives so far
Jen Sheppard | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Screenshots

MURAL (formerly Mural.ly)

Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$51
Standard$81
Pro$121
Enterprise$241
  1. per user
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MURAL (formerly Mural.ly) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

monday.com
8.4
MURAL (formerly Mural.ly)
10.0

Likelihood to Renew

monday.com
9.4
MURAL (formerly Mural.ly)

Usability

monday.com
8.9
MURAL (formerly Mural.ly)

Support Rating

monday.com
7.9
MURAL (formerly Mural.ly)
9.0

Implementation Rating

monday.com
9.4
MURAL (formerly Mural.ly)

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