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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSP360 Backup

    Score7 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A

    OneDrive

    Score7.6 out of 10
    N/AOneDrive from Microsoft is a cloud storage and file syncing service.

    $5

    per month

    Pricing
    MSP360 BackupOneDrive
    Editions & Modules
    No answers on this topic
    OneDrive for Business Plan 1
    $5.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Basic
    $5.00
    Per Month (Annual Commitment)
    OneDrive for Business Plan 2
    $10.00
    Per Month (Annual Commitment)
    Microsoft 365 Business Standard
    $12.50
    Per Month (Annual Commitment)
    Offerings
    Pricing Offerings
    MSP360 BackupOneDrive
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
    More Pricing Information
    Community Pulse
    MSP360 BackupOneDrive
    Considered Both Products
    MSP360
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    87%
    Would buy again
    47 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    90%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    87%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    92%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    90%
    Implementation went as expected
    36 Answers
    Features
    MSP360 BackupOneDrive
    File Sharing & Management
    Comparison of File Sharing & Management features of MSP360 Backup and OneDrive
    Feature
    MSP360 Backup
    -
    Ratings
    OneDrive
    7.2
    119 Ratings
    15% below category average
    Versioning00 Ratings7.795 Ratings
    Video files00 Ratings6.5106 Ratings
    Audio files00 Ratings6.5100 Ratings
    Document collaboration00 Ratings8.5113 Ratings
    Access control00 Ratings6.7114 Ratings
    File search00 Ratings7.0119 Ratings
    Device sync00 Ratings7.7117 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of MSP360 Backup and OneDrive
    Feature
    MSP360 Backup
    -
    Ratings
    OneDrive
    7.3
    113 Ratings
    17% below category average
    User and role management00 Ratings7.1101 Ratings
    File organization00 Ratings7.8113 Ratings
    Device management00 Ratings7.196 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of MSP360 Backup and OneDrive
    Feature
    MSP360 Backup
    -
    Ratings
    OneDrive
    8.2
    116 Ratings
    6% below category average
    Performance00 Ratings8.8115 Ratings
    Reliability00 Ratings8.4116 Ratings
    Storage Reports00 Ratings7.589 Ratings
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    MSP360 BackupOneDrive
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    Acronis Cyber Protect
    Score8.7 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MSP360 BackupOneDrive
    Likelihood to Recommend
    10.0
    (14 ratings)
    6.1
    (119 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    6.0
    (6 ratings)
    Usability
    7.1
    (2 ratings)
    6.6
    (18 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.4
    (6 ratings)
    8.0
    (36 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MSP360 BackupOneDrive
    Likelihood to Recommend
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Microsoft
    I can speak from my own experience: in cases where workstations are switched every year or so, one drive makes it very simple to keep things synced, even for very large files. This is even true for large files (such as video or CAD files) that are enormous.
    Read full review
    Pros
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Microsoft
    • Allows for easy organization of documents
    • Secures files separate from general documentation
    • Allows for documents to be collaborated on in live real time with multiple editors accessing the same copy
    • Provides online access across the globe to resources for teams development and project needs
    Read full review
    Cons
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Microsoft
    • Some functions and apps are not available to all countries/regions
    • The one drive app takes too much space in mobile devices
    • The apps for mobile devices lack some tools, like the option to search templates
    • It could allow to manually plan when to sync, specially photos, which take long times to sync
    Incentivized
    Read full review
    Likelihood to Renew
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Microsoft
    I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
    Incentivized
    Read full review
    Usability
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Microsoft
    Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
    Incentivized
    Read full review
    Performance
    MSP360
    No answers on this topic
    Microsoft
    It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
    Read full review
    Support Rating
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Microsoft
    It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
    Incentivized
    Read full review
    Implementation Rating
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Microsoft
    Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
    Incentivized
    Read full review
    Return on Investment
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    Microsoft
    • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages