Mural vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mural
Score 7.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
SmartSuite
Score 10.0 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
MuralSmartSuite
Editions & Modules
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
MuralSmartSuite
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
MuralSmartSuite
Features
MuralSmartSuite
Project Management
Comparison of Project Management features of Product A and Product B
Mural
-
Ratings
SmartSuite
9.1
18 Ratings
16% above category average
Task Management00 Ratings9.218 Ratings
Resource Management00 Ratings9.117 Ratings
Gantt Charts00 Ratings9.114 Ratings
Scheduling00 Ratings9.016 Ratings
Workflow Automation00 Ratings9.117 Ratings
Team Collaboration00 Ratings9.218 Ratings
Support for Agile Methodology00 Ratings9.118 Ratings
Document Management00 Ratings9.117 Ratings
Email integration00 Ratings9.117 Ratings
Mobile Access00 Ratings9.017 Ratings
Timesheet Tracking00 Ratings9.214 Ratings
Change request and Case Management00 Ratings9.016 Ratings
Budget and Expense Management00 Ratings9.215 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Mural
-
Ratings
SmartSuite
9.2
15 Ratings
17% above category average
Quotes/estimates00 Ratings9.214 Ratings
Project & financial reporting00 Ratings9.114 Ratings
Integration with accounting software00 Ratings9.29 Ratings
Best Alternatives
MuralSmartSuite
Small Businesses
Canva
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Score 9.1 out of 10
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Score 8.9 out of 10
Medium-sized Companies
Canva
Canva
Score 9.1 out of 10
InEight
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Score 8.3 out of 10
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Whimsical
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Score 9.3 out of 10
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Score 8.3 out of 10
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User Ratings
MuralSmartSuite
Likelihood to Recommend
9.6
(21 ratings)
9.2
(18 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
7.0
(1 ratings)
9.1
(1 ratings)
Support Rating
9.0
(1 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
MuralSmartSuite
Likelihood to Recommend
Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Pros
Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
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SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
Read full review
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Likelihood to Renew
Mural
No answers on this topic
SmartSuite
I have a great expereance
Read full review
Usability
Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
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Support Rating
Mural
Chat support tends to get back to you within a few hours and are always helpful.
Read full review
SmartSuite
They have a great tutorial and a lot of hits during the work process
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Implementation Rating
Mural
No answers on this topic
SmartSuite
That's easy. Just try
Read full review
Alternatives Considered
Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Return on Investment
Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of