What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1519 Ratings
6 Ratings
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Score 9.2 out of 100

Trello

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1519 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Trello

Trello is great for tracking the progress of projects that have specific completion dates or tasks that must be finished in specific orders. We've used it for fundraising projects and event planning, not to mention planning of specific work projects. Trello's flexibility makes it so easy to set up and share new boards with interested parties.
Jill Nimmer-Beres | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
Trello
7.7
Mobile Access
MURAL (formerly Mural.ly)
9.0
Trello
8.3
Search
MURAL (formerly Mural.ly)
9.0
Trello
Visual planning tools
MURAL (formerly Mural.ly)
9.0
Trello
Task Management
MURAL (formerly Mural.ly)
Trello
8.9
Resource Management
MURAL (formerly Mural.ly)
Trello
7.7
Gantt Charts
MURAL (formerly Mural.ly)
Trello
6.7
Scheduling
MURAL (formerly Mural.ly)
Trello
7.7
Workflow Automation
MURAL (formerly Mural.ly)
Trello
7.3
Team Collaboration
MURAL (formerly Mural.ly)
Trello
8.7
Support for Agile Methodology
MURAL (formerly Mural.ly)
Trello
7.9
Support for Waterfall Methodology
MURAL (formerly Mural.ly)
Trello
7.1
Document Management
MURAL (formerly Mural.ly)
Trello
7.3
Email integration
MURAL (formerly Mural.ly)
Trello
7.5
Timesheet Tracking
MURAL (formerly Mural.ly)
Trello
7.6
Change request and Case Management
MURAL (formerly Mural.ly)
Trello
7.5
Budget and Expense Management
MURAL (formerly Mural.ly)
Trello
7.3

Communication

MURAL (formerly Mural.ly)
9.6
Trello
Chat
MURAL (formerly Mural.ly)
9.0
Trello
Notifications
MURAL (formerly Mural.ly)
10.0
Trello
Discussions
MURAL (formerly Mural.ly)
9.0
Trello
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
Trello
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
Trello

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
Trello
Versioning
MURAL (formerly Mural.ly)
10.0
Trello
Video files
MURAL (formerly Mural.ly)
10.0
Trello
Document collaboration
MURAL (formerly Mural.ly)
10.0
Trello
Access control
MURAL (formerly Mural.ly)
10.0
Trello
Advanced security features
MURAL (formerly Mural.ly)
9.0
Trello
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
Trello
Device sync
MURAL (formerly Mural.ly)
10.0
Trello

Professional Services Automation

MURAL (formerly Mural.ly)
Trello
7.5
Quotes/estimates
MURAL (formerly Mural.ly)
Trello
7.2
Invoicing
MURAL (formerly Mural.ly)
Trello
7.6
Project & financial reporting
MURAL (formerly Mural.ly)
Trello
7.5
Integration with accounting software
MURAL (formerly Mural.ly)
Trello
7.6

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Trello

  • Easy color categorization of the "Cards" (which can represent anything from projects to tasks)
  • Ease of use overall - you can divide work into columns and move it from column to column depending on status
  • You can create multiple boards, which are spaces to store tasks (for different work contexts, or even private boards)
  • You can easily share boards with another person
  • You can easily assign tasks (Cards) to persons
  • You can store information in cards, like files and short format text
Wilbert Kramer | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Trello

  • Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out
  • View - I am not sure how to do it but I really wish I didn't have to pick between viewing all cards with no detail or one with all detail. Maybe the ability to collapse and expand?
  • Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.
Sarah Meerschaert | TrustRadius Reviewer

Likelihood to Renew

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Trello

Trello 10.0
Based on 3 answers
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Sahr Saffa | TrustRadius Reviewer

Usability

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Trello

Trello 8.4
Based on 42 answers
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
Jared DeLong | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Trello

Trello 8.1
Based on 84 answers
I have never needed to contact Trello's customer support team. For the most part, the app is pretty self-explanatory. I have used their help center and find it really useful, particularly their Getting Started guides, which cover everything from general information to feature deep dives and best practices. The help center is available in six different languages and the Trello Community is there to answer questions along with Trello Support.
Elissa Bernstein | TrustRadius Reviewer

Implementation Rating

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Trello

Trello 9.0
Based on 1 answer
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Raylene Wall | TrustRadius Reviewer

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

Trello

I would say Trello is very well suited for my team's needs as we are relatively small in size but frequently scale up based on the project's size and needs. We tend to use it at a basic level for organizing internal tasks and to-dos, but also develop large complicated boards when need be. It doesn't seem like other systems (like Basecamp) scale very well and really require a more consistent type of workload to make the best use of them.
Joel McAfee | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Trello

  • More streamlined team communication. Rather than spending time and effort getting lost in emails or instant messages, we have a shared knowledge bank of ideas and tasks within Trello that free us up to focus on other parts of our job.
  • Better team collaboration. With the sharing structure of Trello, there is an easy pathway for the transmission of ideas without having to even think about it.
  • A more open dialog between team members. Trello provides a forum where our team members can share ideas that they may not have felt comfortable doing otherwise.
Evan Jaffe | TrustRadius Reviewer

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trello

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
Trello
8.6

Likelihood to Renew

MURAL (formerly Mural.ly)
Trello
10.0

Usability

MURAL (formerly Mural.ly)
Trello
8.4

Support Rating

MURAL (formerly Mural.ly)
9.0
Trello
8.1

Implementation Rating

MURAL (formerly Mural.ly)
Trello
9.0

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