What users are saying about
67 Ratings
Top Rated
853 Ratings
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.2 out of 100
Top Rated
853 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • QuickBooks Desktop Pro ranks higher in 7 feature sets: Payroll Management, Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management

Payroll Management

6.6

MYOB

66%
9.0

QuickBooks Desktop Pro

90%
QuickBooks Desktop Pro ranks higher in 5/5 features

Pay calculation

7.1
71%
11 Ratings
9.3
93%
61 Ratings

Benefit plan administration

6.5
65%
7 Ratings
8.5
85%
35 Ratings

Direct deposit files

6.8
68%
9 Ratings
9.2
92%
53 Ratings

Salary revision and increment management

6.5
65%
7 Ratings
9.3
93%
49 Ratings

Reimbursement management

6.2
62%
7 Ratings
8.7
87%
50 Ratings

Customization

5.5

MYOB

55%
7.5

QuickBooks Desktop Pro

75%
QuickBooks Desktop Pro ranks higher in 2/2 features

API for custom integration

5.4
54%
6 Ratings
7.6
76%
32 Ratings

Plug-ins

5.5
55%
5 Ratings
7.4
74%
36 Ratings

Security

6.8

MYOB

68%
7.6

QuickBooks Desktop Pro

76%
QuickBooks Desktop Pro ranks higher in 2/2 features

Single sign-on capability

6.6
66%
10 Ratings
7.8
78%
76 Ratings

Role-based user permissions

7.1
71%
11 Ratings
7.5
75%
89 Ratings

Reporting & Analytics

6.0

MYOB

60%
8.3

QuickBooks Desktop Pro

83%
QuickBooks Desktop Pro ranks higher in 3/3 features

Dashboards

6.2
62%
10 Ratings
8.0
80%
94 Ratings

Standard reports

6.4
64%
11 Ratings
8.7
87%
108 Ratings

Custom reports

5.5
55%
10 Ratings
8.1
81%
106 Ratings

General Ledger and Configurable Accounting

5.3

MYOB

53%
7.6

QuickBooks Desktop Pro

76%
QuickBooks Desktop Pro ranks higher in 20/21 features

Accounts payable

6.4
64%
15 Ratings
8.8
88%
108 Ratings

Accounts receivable

6.4
64%
15 Ratings
8.8
88%
109 Ratings

Cash management

5.8
58%
14 Ratings
7.7
77%
97 Ratings

Bank reconciliation

6.4
64%
15 Ratings
8.9
89%
109 Ratings

Expense management

6.5
65%
11 Ratings
8.1
81%
100 Ratings

Time tracking

5.6
56%
6 Ratings
7.3
73%
47 Ratings

Fixed asset management

5.0
50%
8 Ratings
7.7
77%
64 Ratings

Multi-currency support

3.3
33%
7 Ratings
6.8
68%
28 Ratings

Multi-division support

3.7
37%
6 Ratings
7.4
74%
53 Ratings

Regulations compliance

4.9
49%
8 Ratings
6.7
67%
40 Ratings

Electronic tax filing

5.9
59%
9 Ratings
7.9
79%
50 Ratings

Self-service portal

5.4
54%
7 Ratings
6.8
68%
39 Ratings

Global Financial Support

5.9
59%
5 Ratings
5.0
50%
16 Ratings

Primary and Secondary Ledgers

5.6
56%
7 Ratings
8.0
80%
38 Ratings

Intercompany Accounting

3.9
39%
5 Ratings
7.6
76%
39 Ratings

Localizations

5.9
59%
5 Ratings
7.0
70%
18 Ratings

Journals and Reconciliations

5.8
58%
11 Ratings
8.5
85%
66 Ratings

Enterprise Accounting

4.7
47%
4 Ratings
7.7
77%
34 Ratings

Configurable Accounting

5.4
54%
8 Ratings
8.0
80%
41 Ratings

Centralized Rules Framework

3.9
39%
3 Ratings
6.8
68%
25 Ratings

Standardized Processes

5.6
56%
7 Ratings
8.3
83%
49 Ratings

Inventory Management

5.0

MYOB

50%
7.0

QuickBooks Desktop Pro

70%
QuickBooks Desktop Pro ranks higher in 4/4 features

Inventory tracking

6.6
66%
8 Ratings
7.6
76%
53 Ratings

Automatic reordering

4.7
47%
5 Ratings
6.4
64%
32 Ratings

Location management

4.5
45%
5 Ratings
6.8
68%
29 Ratings

Manufacturing module

4.3
43%
5 Ratings
7.3
73%
16 Ratings

Order Management

5.5

MYOB

55%
7.6

QuickBooks Desktop Pro

76%
QuickBooks Desktop Pro ranks higher in 6/7 features

Pricing

5.5
55%
6 Ratings
8.8
88%
50 Ratings

Order entry

5.5
55%
6 Ratings
8.7
87%
49 Ratings

Credit card processing

5.5
55%
5 Ratings
7.1
71%
49 Ratings

Cost of goods sold

5.5
55%
6 Ratings
8.4
84%
59 Ratings

Order Orchestration

5.5
55%
4 Ratings
7.9
79%
19 Ratings

End-to-end order visibility

5.5
55%
4 Ratings
7.7
77%
22 Ratings

Order exception Resolution

5.5
55%
4 Ratings
4.7
47%
16 Ratings

Attribute Ratings

  • QuickBooks Desktop Pro is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

5.4

MYOB

54%
17 Ratings
8.3

QuickBooks Desktop Pro

83%
123 Ratings

Likelihood to Renew

9.5

MYOB

95%
2 Ratings
10.0

QuickBooks Desktop Pro

100%
18 Ratings

Usability

5.7

MYOB

57%
13 Ratings
8.6

QuickBooks Desktop Pro

86%
31 Ratings

Availability

MYOB

N/A
0 Ratings
8.3

QuickBooks Desktop Pro

83%
4 Ratings

Support Rating

5.4

MYOB

54%
14 Ratings
6.7

QuickBooks Desktop Pro

67%
37 Ratings

In-Person Training

MYOB

N/A
0 Ratings
10.0

QuickBooks Desktop Pro

100%
1 Rating

Implementation Rating

5.0

MYOB

50%
2 Ratings
9.0

QuickBooks Desktop Pro

90%
12 Ratings

Ease of integration

1.0

MYOB

10%
1 Rating

QuickBooks Desktop Pro

N/A
0 Ratings

Product Scalability

MYOB

N/A
0 Ratings
8.0

QuickBooks Desktop Pro

80%
1 Rating

Likelihood to Recommend

MYOB

MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
Read full review

Intuit

I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
Read full review

Pros

MYOB

  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
Read full review

Intuit

  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Read full review

Cons

MYOB

  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
Read full review

Intuit

  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
Read full review

Pricing Details

MYOB

Starting Price

Editions & Modules

MYOB editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    QuickBooks Desktop Pro

    Starting Price

    Editions & Modules

    QuickBooks Desktop Pro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      MYOB

      Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
      Read full review

      Intuit

      We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
      Read full review

      Usability

      MYOB

      All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
      Read full review

      Intuit

      It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
      Read full review

      Reliability and Availability

      MYOB

      No answers on this topic

      Intuit

      I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
      Read full review

      Support Rating

      MYOB

      MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
      Read full review

      Intuit

      The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
      Read full review

      In-Person Training

      MYOB

      No answers on this topic

      Intuit

      Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
      Read full review

      Implementation Rating

      MYOB

      No answers on this topic

      Intuit

      We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
      Read full review

      Alternatives Considered

      MYOB

      Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
      Read full review

      Intuit

      Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
      Read full review

      Return on Investment

      MYOB

      • It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch.
      • While we were using it staying on top of all of the pesky accounting details was a breeze.
      • We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business.
      Read full review

      Intuit

      • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
      Read full review

      Add comparison