myStaffingPro vs. TempWorks Software

myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.

Incentivized

TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.

Incentivized

• One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects.
• Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place
• The calendar function is good, there are stop measures to prevent double booking and the time zones are preset

• Helps keep candidate information and documentation organized
• Assists in tracking progress of candidates during the hiring process
• Easily allows access to client information for recruiters

Incentivized

• This product is not particularly easy to use because it is not intuitive.
• It is difficult to generate accurate reports.
• It is difficult to add notes and find particular requisitions.
• Does not integrate well with our internal system in changes candidates to employees.
• If a step in the hiring process is missed, it does not give any notifications.

• [I believe] Customer Service is terrible.
• [In my experience,] responsiveness is terrible.
• [I feel] ease of use isn't great.
• [In my opinion,] processes take too long, too many steps.

Incentivized

If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.

I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.

It works well enough

Incentivized

They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.

Incentivized

We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes.

Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information.

This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review

I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.

Incentivized

We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.

Incentivized

The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.

Incentivized

• Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster
• Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying
• Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in

• It is not good at notifications
• It does not send paystubs out regularly
• The search engine does not search the whole system

Incentivized