What users are saying about
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Top Rated
202 Ratings
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520 Ratings

Namely

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Top Rated
202 Ratings
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Score 8 out of 100

Paycom

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520 Ratings
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Score 6.8 out of 100

Feature Set Ratings

  • Namely ranks higher in 8 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals
  • Paycom ranks higher in 3 feature sets: Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.5

Namely

75%
6.8

Paycom

68%
Namely ranks higher in 7/7 features

Employee demographic data

8.1
81%
116 Ratings
7.1
71%
262 Ratings

Employment history

7.7
77%
123 Ratings
7.3
73%
254 Ratings

Job profiles and administration

7.1
71%
15 Ratings
7.0
70%
252 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.8
78%
119 Ratings
7.1
71%
254 Ratings

Organizational charting

7.1
71%
121 Ratings
6.5
65%
181 Ratings

Organization and location management

7.8
78%
116 Ratings
6.1
61%
217 Ratings

Compliance data (COBRA, OSHA, etc.)

7.1
71%
72 Ratings
6.5
65%
206 Ratings

Payroll Management

7.8

Namely

78%
7.5

Paycom

75%
Namely ranks higher in 4/7 features

Pay calculation

8.3
83%
102 Ratings
7.3
73%
297 Ratings

Support for external payroll vendors

6.7
67%
48 Ratings
6.4
64%
47 Ratings

Off-cycle/On-Demand payment

8.4
84%
49 Ratings
8.7
87%
13 Ratings

Benefit plan administration

7.2
72%
98 Ratings
7.5
75%
250 Ratings

Direct deposit files

8.5
85%
103 Ratings
7.8
78%
300 Ratings

Salary revision and increment management

7.3
73%
93 Ratings
7.9
79%
245 Ratings

Reimbursement management

7.8
78%
54 Ratings
6.6
66%
163 Ratings

Leave and Attendance Management

7.8

Namely

78%
7.6

Paycom

76%
Namely ranks higher in 3/3 features

Approval workflow

8.1
81%
111 Ratings
7.8
78%
254 Ratings

Balance details

7.6
76%
105 Ratings
7.4
74%
256 Ratings

Annual carry-forward and encashment

7.5
75%
87 Ratings
7.5
75%
214 Ratings

Employee Self Service

8.3

Namely

83%
7.7

Paycom

77%
Namely ranks higher in 5/5 features

View and generate pay and benefit information

8.6
86%
117 Ratings
7.7
77%
303 Ratings

Update personal information

9.0
90%
125 Ratings
8.2
82%
304 Ratings

View company policy documentation

7.9
79%
113 Ratings
7.5
75%
266 Ratings

Employee recognition

7.7
77%
104 Ratings
7.2
72%
144 Ratings

View job history

8.3
83%
119 Ratings
7.7
77%
239 Ratings

Asset Management

7.5

Namely

75%
4.8

Paycom

48%
Namely ranks higher in 1/1 features

Tracking of all physical assets

7.5
75%
53 Ratings
4.8
48%
26 Ratings

HR Reporting

6.4

Namely

64%
6.2

Paycom

62%
Namely ranks higher in 2/3 features

Report builder

6.8
68%
103 Ratings
6.4
64%
255 Ratings

Pre-built reports

6.3
63%
99 Ratings
6.6
66%
253 Ratings

Ability to combine HR data with external data

6.1
61%
68 Ratings
5.7
57%
55 Ratings

Onboarding

7.4

Namely

74%
6.6

Paycom

66%
Namely ranks higher in 2/2 features

New hire portal

7.9
79%
98 Ratings
7.0
70%
249 Ratings

Manager tracking tools

6.8
68%
76 Ratings
6.3
63%
213 Ratings

Performance and Goals

6.9

Namely

69%
5.7

Paycom

57%
Namely ranks higher in 3/4 features

Corporate goal setting

7.1
71%
82 Ratings
4.2
42%
36 Ratings

Individual goal setting

7.2
72%
87 Ratings
6.7
67%
136 Ratings

Line-of sight-visibility

6.4
64%
65 Ratings
4.7
47%
35 Ratings

Performance tracking

6.9
69%
84 Ratings
7.1
71%
144 Ratings

Performance Management

7.1

Namely

71%
7.2

Paycom

72%
Paycom ranks higher in 4/5 features

Performance plans

6.9
69%
90 Ratings
7.1
71%
173 Ratings

Performance improvement plans

6.7
67%
64 Ratings
6.9
69%
163 Ratings

Review status tracking

7.4
74%
90 Ratings
7.1
71%
168 Ratings

Review reminders

7.3
73%
92 Ratings
7.4
74%
176 Ratings

Multiple review frequency

7.2
72%
80 Ratings
7.3
73%
156 Ratings

Succession Planning

5.9

Namely

59%
6.8

Paycom

68%
Paycom ranks higher in 3/4 features

Candidate search

5.9
59%
19 Ratings
5.8
58%
33 Ratings

Create succession plans/pools

N/A
0 Ratings
9.1
91%
24 Ratings

Candidate ranking

N/A
0 Ratings
6.8
68%
30 Ratings

Candidate development

N/A
0 Ratings
5.3
53%
29 Ratings

Recruiting / ATS

5.1

Namely

51%
6.1

Paycom

61%
Paycom ranks higher in 7/7 features

Job Requisition Management

5.3
53%
4 Ratings
6.4
64%
157 Ratings

Company Website Posting

4.2
42%
4 Ratings
6.3
63%
155 Ratings

Publish to Social Media

4.2
42%
4 Ratings
5.9
59%
121 Ratings

Job Search Site Posting

6.0
60%
4 Ratings
6.2
62%
140 Ratings

Duplicate Candidate Prevention

4.7
47%
4 Ratings
5.6
56%
134 Ratings

Applicant Tracking

5.5
55%
4 Ratings
6.2
62%
163 Ratings

Notifications and Alerts

6.0
60%
4 Ratings
6.0
60%
165 Ratings

Attribute Ratings

  • Namely is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating
  • Paycom is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

8.1

Namely

81%
128 Ratings
6.3

Paycom

63%
324 Ratings

Likelihood to Renew

3.5

Namely

35%
7 Ratings
8.1

Paycom

81%
16 Ratings

Usability

8.2

Namely

82%
52 Ratings
7.2

Paycom

72%
19 Ratings

Availability

Namely

N/A
0 Ratings
9.1

Paycom

91%
1 Rating

Performance

Namely

N/A
0 Ratings
8.2

Paycom

82%
1 Rating

Support Rating

7.9

Namely

79%
41 Ratings
9.2

Paycom

92%
56 Ratings

In-Person Training

Namely

N/A
0 Ratings
6.4

Paycom

64%
1 Rating

Online Training

Namely

N/A
0 Ratings
7.3

Paycom

73%
1 Rating

Implementation Rating

7.1

Namely

71%
67 Ratings
5.8

Paycom

58%
7 Ratings

Configurability

Namely

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Ease of integration

Namely

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Product Scalability

Namely

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Vendor post-sale

Namely

N/A
0 Ratings
5.0

Paycom

50%
2 Ratings

Vendor pre-sale

Namely

N/A
0 Ratings
8.4

Paycom

84%
2 Ratings

Likelihood to Recommend

Namely

Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.
Read full review

Paycom

Paycom is well suited for people who have little experience with HR and Payroll functionality because it simplifies what is needed. Not only that, but Paycom seems to have a representative or technology that can catch errors and will send out regular reminders or warnings when it appears something may be either missing or incorrect.
Read full review

Pros

Namely

  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Read full review

Cons

Namely

  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
Read full review

Paycom

  • The talent acquisition module is a little clunky and cumbersome.
  • Benefits administration has grown a lot but has been a little slow to catch up with the true needs of benefit admin.
  • It doesn't accommodate volunteers and an international ex-pat employee population well.
Read full review

Pricing Details

Namely

Starting Price

Editions & Modules

Namely editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    See Pricing

    Paycom

    Starting Price

    Editions & Modules

    Paycom editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Namely

      Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
      Read full review

      Paycom

      We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
      Read full review

      Usability

      Namely

      Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
      Read full review

      Paycom

      The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
      Read full review

      Reliability and Availability

      Namely

      No answers on this topic

      Paycom

      They are very dependable and I have never experience any outages
      Read full review

      Performance

      Namely

      No answers on this topic

      Paycom

      It is a solid product and was out first payroll software that we have used
      Read full review

      Support Rating

      Namely

      Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
      Read full review

      Paycom

      Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
      Read full review

      In-Person Training

      Namely

      No answers on this topic

      Paycom

      They were a sales person and not really a good trainer.
      Read full review

      Online Training

      Namely

      No answers on this topic

      Paycom

      All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
      Read full review

      Implementation Rating

      Namely

      I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation/transition supposedly went smooth, but I cannot comment from my own firsthand experience.
      Read full review

      Paycom

      Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
      Read full review

      Alternatives Considered

      Namely

      Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that combination plus more.
      Read full review

      Paycom

      Paycom blows both Heartland and ADP away. No comparison. I had nothing but issues with the others and no issues to speak of with Paycom. I will recommend Paycom to anyone looking for a truly all-in-one provider.
      Read full review

      Scalability

      Namely

      No answers on this topic

      Paycom

      They are not able to meet our current needs
      Read full review

      Return on Investment

      Namely

      • It gets the job done, but I can't say that I love it.
      • I can't really compare the ROI to another solution. It is certainly good enough to roll up most basic HR functions, and in that respect is totally worth it.
      Read full review

      Paycom

      • We no longer have a full-time HR manager. The duties are split between a Controller and another manager-reduced costs-all in an $80,000/year savings.
      • Employee self-management of benefits enrollments eliminated manager support for the process. It's completely self-administered by the employee, probably saves 80 hours of administrative work at a minimum and eliminating any chance that management makes an error on the employee's record.
      Read full review

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