Aloha Cloud vs. Revel Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aloha Cloud
Score 7.2 out of 10
N/A
Aloha POS is a point-of-sale software solution with features such as highest market share in the industry and streamline food preparation and delivery.
$0
per month
Revel Systems
Score 6.2 out of 10
N/A
Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.
$99
*per month
Pricing
Aloha CloudRevel Systems
Editions & Modules
Starter
$0
per month
POS software cost
$99
*per month
Offerings
Pricing Offerings
Aloha CloudRevel Systems
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAloha Cloud starts at $0. Users can add on online ordering, and advanced reporting. Its customizable solutions fit each customer’s unique needs.*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.
More Pricing Information
Community Pulse
Aloha CloudRevel Systems
Considered Both Products
Aloha Cloud
Chose Aloha Cloud
Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have …
Revel Systems
Chose Revel Systems
I personally was not part of the process when Revel was decided on, but I did have the whole process of setup and clean up of things. Overall, it is a good product, solid, and has so many features that I didn't even get to dive into because it just wasn't applicable to our …
Top Pros
Top Cons
Best Alternatives
Aloha CloudRevel Systems
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.8 out of 10
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Aloha CloudRevel Systems
Likelihood to Recommend
8.8
(8 ratings)
10.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
9.0
(2 ratings)
7.0
(1 ratings)
Support Rating
8.5
(3 ratings)
10.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Aloha CloudRevel Systems
Likelihood to Recommend
NCR VOYIX
Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
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Revel Systems
It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
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Pros
NCR VOYIX
  • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
  • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
  • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
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Revel Systems
  • Revel Systems is a very simple POS to operate for our employees
  • They are constantly improving and updating
  • Revel has integrated with COMO
  • Reporting is very straight forward and easy to use
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Cons
NCR VOYIX
  • Sometimes you need tech support to help add or delete tabs.
  • The programs are always growing and updating so sometimes you need assistance.
  • The tech support isn't always available or takes time for them to respond.
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Revel Systems
  • We experienced multiple system failures when first implementing Revel.
  • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
  • Some reporting limitations that our finance department needed
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Likelihood to Renew
NCR VOYIX
No answers on this topic
Revel Systems
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
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Usability
NCR VOYIX
Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
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Revel Systems
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
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Support Rating
NCR VOYIX
There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
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Revel Systems
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
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Implementation Rating
NCR VOYIX
No answers on this topic
Revel Systems
Not for this one
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Alternatives Considered
NCR VOYIX
Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
Read full review
Revel Systems
  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
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Return on Investment
NCR VOYIX
  • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
  • We were able to speed up the check-out process, allowing us to move people through faster.
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Revel Systems
  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
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ScreenShots

Aloha Cloud Screenshots

Screenshot of Aloha bundle