NEC UNIVERGE BLUE vs. Vonage Business Communications

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UNIVERGE BLUE
Score 10.0 out of 10
N/A
NEC offers UNIVERGE BLUE, a unified communications as a service (UCaaS) option.N/A
Vonage Business Communications
Score 8.3 out of 10
N/A
Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.N/A
Pricing
NEC UNIVERGE BLUEVonage Business Communications
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UNIVERGE BLUEVonage Business Communications
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NEC UNIVERGE BLUEVonage Business Communications
Features
NEC UNIVERGE BLUEVonage Business Communications
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
8.9
6 Ratings
8% above category average
High quality audio00 Ratings8.66 Ratings
High quality video00 Ratings9.13 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
8.2
3 Ratings
1% above category average
Desktop sharing00 Ratings8.23 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
9.2
5 Ratings
12% above category average
Calendar integration00 Ratings10.02 Ratings
Meeting initiation00 Ratings8.54 Ratings
Record meetings / events00 Ratings9.04 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
10.0
2 Ratings
22% above category average
Live chat00 Ratings10.02 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
9.4
3 Ratings
18% above category average
User authentication00 Ratings9.43 Ratings
Participant roles & permissions00 Ratings9.43 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
9.4
10 Ratings
13% above category average
Hosted PBX00 Ratings9.57 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.68 Ratings
Directory of employee names00 Ratings9.110 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
8.7
11 Ratings
5% above category average
Answering rules00 Ratings9.011 Ratings
Call recording00 Ratings8.88 Ratings
Call park00 Ratings8.99 Ratings
Call screening00 Ratings9.09 Ratings
Message alerts00 Ratings7.911 Ratings
Business SMS/External Messaging00 Ratings8.46 Ratings
Online Fax00 Ratings7.93 Ratings
Voicemail Transcription00 Ratings9.65 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
8.5
11 Ratings
1% above category average
Mobile app for iOS00 Ratings8.811 Ratings
Mobile app for Android00 Ratings8.28 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
NEC UNIVERGE BLUE
-
Ratings
Vonage Business Communications
9.0
5 Ratings
12% above category average
Centralized communications management00 Ratings8.55 Ratings
Team messaging00 Ratings8.75 Ratings
Team document sharing00 Ratings9.03 Ratings
Call and meeting analytics00 Ratings9.64 Ratings
Best Alternatives
NEC UNIVERGE BLUEVonage Business Communications
Small Businesses
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.1 out of 10
Nextiva
Nextiva
Score 9.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NEC UNIVERGE BLUEVonage Business Communications
Likelihood to Recommend
10.0
(1 ratings)
8.9
(28 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(2 ratings)
Usability
-
(0 ratings)
8.6
(5 ratings)
Support Rating
-
(0 ratings)
1.0
(11 ratings)
User Testimonials
NEC UNIVERGE BLUEVonage Business Communications
Likelihood to Recommend
NEC
This has been a very easy system to learn and the customer support has been fantastic! I appreciate the fact that if you do have problems, you get a live person to actually speak to. So many systems have gone to chat only and that isn't always the easiest when you are having specific problems. Hands down the best system I have used.
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Vonage
Vonage Business Communications excels in scenarios requiring seamless remote work, such as virtual teams and remote workers. It's also ideal for businesses needing reliable disaster recovery solutions. However, it may be less appropriate for very small businesses with minimal communication needs or those with limited budgets, as the comprehensive features might be more than necessary.
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Pros
NEC
  • I love being able to send sms messages to our church members.
  • You can be on a call with someone and start a video meeting right then.
  • Pick up voicemails easily.
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Vonage
  • Eliminates physical phone consoles that can be pricey and unnecessary for staff.
  • Has a companion app that allows you to use your personal cell phone to check messages or make calls.
  • The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.
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Cons
NEC
  • Wish we could group text external clients.
  • Sometimes calls don't transfer to my cell when I am away from my desk.
  • Wish it would flip a little easier.
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Vonage
  • The extension can only have three devices which is difficult if you work in multiple locations. Your cell phone is one of the three, so you really only get two. I have three office locations that I work out of and it would be nice to have my extension at each.
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Likelihood to Renew
NEC
No answers on this topic
Vonage
I think it will be renewed as overall it is a midrange product that mostly does what we need it to
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Usability
NEC
No answers on this topic
Vonage
I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use
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Support Rating
NEC
No answers on this topic
Vonage
We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.
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Alternatives Considered
NEC
No answers on this topic
Vonage
We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.
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Return on Investment
NEC
  • No video meeting cut offs
  • Great connection all the time
  • Pastors taking classes over it
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Vonage
  • Cut down phone hardware expense since the soft phone is free and easier to use.
  • Text is becoming a more important and effective way to reach clients. Some will not answer a call or accept voicemail but respond quickly to text messages.
  • Allows me to work from anywhere with smart phone app saving hours at work.
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ScreenShots