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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Neon CRM

    Score5.8 out of 10
    Small Businesses (1-50 employees)
    Neon CRM is a nonprofit relationship management platform for small and midsize nonprofits, used to make and maintain the personal connections that drive sustainable growth. By centralizing a nonprofit’s data and tools, Neon CRM helps teams save on manual work, deepen relationships with their supporters, and grow their impact. Key Features: Donor Management: Neon CRM provides a 360-degree view of supporters, automatically capturing every…

    $99

    per month

    Zoho Projects

    Score8 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    Neon CRMZoho Projects
    Editions & Modules
    Neon CRM
    $99
    per month
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    Neon CRMZoho Projects
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$349 one-time feeOptional
    Additional Details—Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    Neon CRMZoho Projects
    Considered Both Products
    Neon One LLC
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    57%
    Implementation went as expected
    4 Answers
    Features
    Neon CRMZoho Projects
    Communications and Marketing
    Comparison of Communications and Marketing features of Neon CRM and Zoho Projects
    Feature
    Neon CRM
    1.2
    2 Ratings
    139% below category average
    Zoho Projects
    -
    Ratings
    Constituent engagement and marketing1.52 Ratings00 Ratings
    Social listening1.01 Ratings00 Ratings
    Digital advocacy enablement1.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Neon CRM and Zoho Projects
    Feature
    Neon CRM
    1.8
    2 Ratings
    111% below category average
    Zoho Projects
    -
    Ratings
    Reporting and data visualization1.02 Ratings00 Ratings
    Wealth screening2.62 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Neon CRM and Zoho Projects
    Feature
    Neon CRM
    1.4
    2 Ratings
    120% below category average
    Zoho Projects
    -
    Ratings
    Online donation options3.12 Ratings00 Ratings
    Event registration and ticketing1.01 Ratings00 Ratings
    Text and phone donations1.01 Ratings00 Ratings
    Volunteer shift management1.01 Ratings00 Ratings
    Mobile event check-in1.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Neon CRM and Zoho Projects
    Feature
    Neon CRM
    1.5
    2 Ratings
    125% below category average
    Zoho Projects
    -
    Ratings
    Role-based user permissions2.62 Ratings00 Ratings
    Mobile access1.01 Ratings00 Ratings
    Integrations1.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Neon CRM and Zoho Projects
    Feature
    Neon CRM
    -
    Ratings
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management00 Ratings7.520 Ratings
    Resource Management00 Ratings7.019 Ratings
    Gantt Charts00 Ratings6.517 Ratings
    Scheduling00 Ratings5.518 Ratings
    Workflow Automation00 Ratings6.014 Ratings
    Team Collaboration00 Ratings7.520 Ratings
    Support for Agile Methodology00 Ratings6.35 Ratings
    Support for Waterfall Methodology00 Ratings8.011 Ratings
    Document Management00 Ratings6.016 Ratings
    Email integration00 Ratings6.016 Ratings
    Mobile Access00 Ratings5.018 Ratings
    Timesheet Tracking00 Ratings7.519 Ratings
    Change request and Case Management00 Ratings6.96 Ratings
    Budget and Expense Management00 Ratings6.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Neon CRM and Zoho Projects
    Feature
    Neon CRM
    -
    Ratings
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Quotes/estimates00 Ratings5.55 Ratings
    Invoicing00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings6.55 Ratings
    Integration with accounting software00 Ratings3.013 Ratings
    Best Alternatives
    Neon CRMZoho Projects
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Neon CRMZoho Projects
    Likelihood to Recommend
    1.0
    (12 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.9
    (3 ratings)
    Usability
    1.0
    (1 ratings)
    5.6
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.0
    (3 ratings)
    7.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    4.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Neon CRMZoho Projects
    Likelihood to Recommend
    Neon One LLC
    If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    Neon One LLC
    • NeonCRM allows you to build events, take registrations, and customize those events. Customizations include different ticketing options, add-ons, promotions, etc.
    • NeonCRM does a good job helping you track donors' activities/engagements.
    • It also provides a variety of reporting mechanisms - from dashboard snapshots to graphical reports - that allow you to review programs at a glance or in-depth.
    Incentivized
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    Neon One LLC
    • Learning the ropes is largely accomplished by reading manuals and watching videos. I don't learn that way. I'd much prefer to be shown. I guess I'm old school.
    • They can be stingy with the customer support. We bought the big package and I still wind up going back to my salesperson to help me cut through any red tape to get what I need.
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    Neon One LLC
    Neon CRM was difficult and frustrating to use without IT experience, and way to costly for the a small to mid-sized nonprofit. We believe that we lost donors due to the inaccurate report system in Neon CRM
    Read full review
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    Neon One LLC
    The Neon CRM system is confusing (we had to watch video tutorials and html code to understand many of the features, many of which we did not need). Around 2022, Neon started to go downhill. Bells and whistles were added that were of no benefit (to our nonprofit) and the system became even harder to use
    Read full review
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    Neon One LLC
    No answers on this topic
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    Neon One LLC
    No answers on this topic
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    Neon One LLC
    As stated before, they push you to read the manual or watch the video when what I want is a human being to walk/talk me through it. Like I said, maybe I am old school but that's how I learn. It's been a challenge.
    Incentivized
    Read full review
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    Implementation Rating
    Neon One LLC
    We had to hire someone to implement our donors into Neon CRM
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Neon One LLC
    It works. It's easy to customize for nonprofit and industry-specific categories. It does what it does well, and integrates with platforms that specialize in those areas rather than trying to be everything to all users.
    Incentivized
    Read full review
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    Return on Investment
    Neon One LLC
    • Positive: Neon allows us to track, analyze, and optimize our fundraising efforts and outcomes. It is critical to our success.
    • Positive: Neon works easily with our website, making donations easy for the donor.
    • Positive: Neon is affordable in comparison with similar products.
    • Negative: Neon is not well known (yet) so each new employees will probably need to learn it from scratch.
    Incentivized
    Read full review
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    Neon CRM Screenshots

    Screenshot of Email Builder: Elevates appeals, newsletters, and other communications with mobile-responsive emails, multi-column layouts, text block editor and full email preview while building.Screenshot of Fundraising Dashboard: Aggregates fundraising data in one place to analyze various campaigns, performance, progress, and comparisons to other years and campaigns.Screenshot of Workflow Automation: Automated workflows that take care of redundant administrative tasks, with workflows to define triggers, audience, and the action to be performed.Screenshot of Reporting: Comprehensive reporting features to pull a variety of reports. By selecting the data source of interest and the fields needed, Neon CRM provides reports to analyze and share with key stakeholders.Screenshot of Donation Form Themes: Drag and drop themes for donation pages matched to the brand with customization.Screenshot of Volunteer Management: To understand the ways that people want to give support, and to track and manage volunteer sign-ups, projects, and time.

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.