Likelihood to Recommend Net-Results is very well-suited for small, medium and large businesses. They seem to be more advanced than what a typical enterprise level implementation would require. When selecting a marketing automation provider make it a point to find out the level of integration with Salesforce and other marketing technologies. Do they have pre-built automation modules or does it require building from the ground up? Also ask questions regarding its specific capabilities ... for example: is it a marketing automation provider? is it a CRM provider? etc
Kris Patel Director of Strategic Planning and Social Media
Read full review Vero tends to play nice with companies that have their websites as the primary source of truth. This allows them to send as many events as they need and develop more complex workflows that introduce conditionality into Vero emails. However, for those that rely more on Salesforce, it might have more limited applications. The product is fairly easy to use, so it's easy for multiple people on the team to pick it up and do what they need for their respective groups. On the other hand, creating email templates will require some knowledge of HTML/CSS, unless those are copied from another source. That would require another product of course that provides more robust layout editing features and templates.
Read full review Pros Automated emails in a drip campaign that Sales can remove people from. Lead scoring and alerts that go right to the lead owner. Weekly reports to each Sales person with their hottest lead. Very finely tuned segments that can be used for alerts, emails, and scheduled reports. Integration with Salesforce. The Sales team can basically trigger their own emails. Read full review Email template editor allowed our developers to design emails to looks like beautiful marketing emails or basic personal emails. The Vero API allowed our developers to connect triggers and events from our visitors to kick start campaigns. Campaign flows were fairly easy to create and define. Read full review Cons Forms: Would love to have dependent fields, also ability to see all data a user entered without having to create a custom field for every form. Campaign branching: Criteria need to be selected one at a time, which can be very time-consuming. Read full review While Vero offers some WYSIWYG editing, it's on the limited side, as it mostly allows you to edit copy, but not necessarily the layout. The UI/UX has improved dramatically over the course of the last few years, but it can still lag from time to time and experience sluggishness. While reliability is really good, it does have lapses from time to time that will introduce delays into emails being sent out. Once or twice, the system went completely down for a period of time. Read full review Likelihood to Renew Net-Results does what we need and is straightforward to use. Their team has been very responsive to our requests and great to work with.
Read full review Usability Net Results is pretty easy to use and understand. I wouldn't say that it is the best in comparison to MailChimp's drag and drop email builder, but Net Results do so much more than MailChimp that it is hard to even compare the two. Overall Net Results has good usability
Read full review Alternatives Considered We've used ClickDimensions and Marketo. We felt that ClickDimensions was more limited as far as creating effective email campaigns and not as easy to use. It also is completely native to Dynamics CRM, which can be a positive and a negative. Marketo was the previous solution we owned, we are much happier with Net-Results. It's easier to use, not as complex and there is much better communication from their support team. When looking at a new solution we also looked at Act-On and Hubspot. Act-On probably would've been our second choice, but it didn't have as modern of a feel and wasn't quite as easy to use. Hubspot didn't really fit our business. It was very focused on SEO and blog posts. It didn't have the features we needed from a marketing standpoint
Read full review Vero's price tag is far more attractive but for what you will find to be clear and obvious reasons. Vero has no CRM unlike
HubSpot and
Infusionsoft . Vero also has limited tracking unlike the seemingly endless possibilities offered from
HubSpot which as we all know comes with at a significant cost, often not feasible by a small startup company.
Read full review Return on Investment Stronger re-engagement rates - The buy cycle for our product can be very long. Net-Results helps us keep in touch with prospects that may have gone cold. Better asset utilization - Net-Results helps us drive continuous utilization of our assets. Efficiency - The automation Net-Results has provided means we can focus on other tasks, like creating new assets or building new partnerships. Read full review The overall costs of using Vero have been much lower than using two comparable products that handle transactional emails and newsletters, respectively. MailChimp has relatively recently integrated their Mandrill product for transactional emails, so that's worth looking at as well. Using a single product for many things lowers the learning curve, as team members only have to learn one product well, rather than several. While infrequent, Vero's outages have impacted our operations at times. If absolute reliability is crucial to your business, then you may have to find a larger provider with a more robust infrastructure. As mentioned, though, it hasn't been a big problem for us. Read full review ScreenShots