What users are saying about
147 Ratings
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Score 6.8 out of 100
3 Ratings
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Score 2.7 out of 100

Attribute Ratings

  • NetBase Quid is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

NetBase Quid

70%
111 Ratings
2.7

Salestools.io (discontinued)

27%
3 Ratings

Likelihood to Renew

8.1

NetBase Quid

81%
87 Ratings

Salestools.io (discontinued)

N/A
0 Ratings

Usability

9.0

NetBase Quid

90%
13 Ratings

Salestools.io (discontinued)

N/A
0 Ratings

Performance

9.5

NetBase Quid

95%
12 Ratings

Salestools.io (discontinued)

N/A
0 Ratings

Support Rating

9.1

NetBase Quid

91%
22 Ratings

Salestools.io (discontinued)

N/A
0 Ratings

Implementation Rating

9.6

NetBase Quid

96%
8 Ratings

Salestools.io (discontinued)

N/A
0 Ratings

Configurability

8.5

NetBase Quid

85%
5 Ratings

Salestools.io (discontinued)

N/A
0 Ratings

Likelihood to Recommend

NetBase Quid

In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues.
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Discontinued Products

Salestools.io works perfectly for companies using a CRM or whatever other CRM software involving customer data. Also, Salestools.io is perfect to deal with the creation of an outreach campaign in an automatic way. You won't need to do follow-up yourself. However, it needs some training to work with it perfectly. In general is a great outbound sales tool.
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Pros

NetBase Quid

  • Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy.
  • The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease.
  • The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs.
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Discontinued Products

  • Generating new opportunities
  • Automating our Sales process
  • Accurate and up to date data!
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Cons

NetBase Quid

  • Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.)
  • The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical.
  • Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost.
  • While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited.
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Discontinued Products

  • You can't have custom fields, so forget about having customized emails other than the basic Name, Title, Company.
  • Salestools is plenty of super cool features, all (at least all the ones we used) are buggy and unusable in the end.
  • Can't have blacklisted addresses and domains.
  • Support will take days to respond, especially if you report a bug (it seems they will work extra hard to fix the bug, and then tell you that it didn't exist in the first place)
  • Virtually every other feature has bugs.
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Pricing Details

NetBase Quid

Starting Price

Editions & Modules

NetBase Quid editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Salestools.io (discontinued)

    Starting Price

    Editions & Modules

    Salestools.io (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      NetBase Quid

      We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
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      Discontinued Products

      No answers on this topic

      Usability

      NetBase Quid

      Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
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      Discontinued Products

      No answers on this topic

      Performance

      NetBase Quid

      NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
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      Discontinued Products

      No answers on this topic

      Support Rating

      NetBase Quid

      Our support contact is always available and will spend all of the time required to make sure our questions are answered.
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      Discontinued Products

      No answers on this topic

      Implementation Rating

      NetBase Quid

      We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
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      Discontinued Products

      No answers on this topic

      Alternatives Considered

      NetBase Quid

      Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier.
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      Discontinued Products

      We have been trying KLENTY mainly, however, the Prospector of Salestools.io is quite superior. For both cases, the preparation of campaigns are not as easy as it sounds, but as soon as you do the first, it will be easier for your business. Salestools.io has a better and easier interface and the webpage is superb. If you are looking just for follow-up, PLENTLY with doing, but if you need to find a prospect, Salestools.io is the service you need.
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      Return on Investment

      NetBase Quid

      • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
      • Negative - We have to use other tools to gather news, which affects our budget.
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      Discontinued Products

      • ROI has been very high!
      • Time saved
      • Predictable pipeline, meaning i know what we can achieve next month!
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      Screenshots

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