3 Ratings
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Score 8 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

I believe StratEx is well suited for any type of business at any size. However, I believe the sweet spot would be hotels and restaurants that are small to midsize. With the right HR staff in place, StratEx is so user-friendly and moldable to the needs of the business that it can be used in any industry, location, or by any company with any employee population.
Tyler Collum | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Netchex
Toast Payroll & Team Management, formerly StratEx
8.8
Employee demographic data
Netchex
Toast Payroll & Team Management, formerly StratEx
9.0
Employment history
Netchex
Toast Payroll & Team Management, formerly StratEx
9.0
Job profiles and administration
Netchex
Toast Payroll & Team Management, formerly StratEx
8.0
Workflow for transfers, promotions, pay raises, etc.
Netchex
Toast Payroll & Team Management, formerly StratEx
9.0
Organization and location management
Netchex
Toast Payroll & Team Management, formerly StratEx
8.0
Compliance data (COBRA, OSHA, etc.)
Netchex
Toast Payroll & Team Management, formerly StratEx
10.0

Payroll Management

Netchex
Toast Payroll & Team Management, formerly StratEx
8.6
Pay calculation
Netchex
Toast Payroll & Team Management, formerly StratEx
9.0
Support for external payroll vendors
Netchex
Toast Payroll & Team Management, formerly StratEx
8.0
Benefit plan administration
Netchex
Toast Payroll & Team Management, formerly StratEx
7.0
Direct deposit files
Netchex
Toast Payroll & Team Management, formerly StratEx
10.0
Salary revision and increment management
Netchex
Toast Payroll & Team Management, formerly StratEx
9.0

Leave and Attendance Management

Netchex
Toast Payroll & Team Management, formerly StratEx
8.7
Approval workflow
Netchex
Toast Payroll & Team Management, formerly StratEx
8.0
Balance details
Netchex
Toast Payroll & Team Management, formerly StratEx
9.0
Annual carry-forward and encashment
Netchex
Toast Payroll & Team Management, formerly StratEx
9.0

Employee Self Service

Netchex
Toast Payroll & Team Management, formerly StratEx
6.0
View and generate pay and benefit information
Netchex
Toast Payroll & Team Management, formerly StratEx
8.0
Update personal information
Netchex
Toast Payroll & Team Management, formerly StratEx
8.0
View company policy documentation
Netchex
Toast Payroll & Team Management, formerly StratEx
2.0

Asset Management

Netchex
Toast Payroll & Team Management, formerly StratEx
5.0
Tracking of all physical assets
Netchex
Toast Payroll & Team Management, formerly StratEx
5.0

HR Reporting

Netchex
Toast Payroll & Team Management, formerly StratEx
4.7
Report builder
Netchex
Toast Payroll & Team Management, formerly StratEx
6.0
Pre-built reports
Netchex
Toast Payroll & Team Management, formerly StratEx
7.0
Ability to combine HR data with external data
Netchex
Toast Payroll & Team Management, formerly StratEx
1.0

Onboarding

Netchex
Toast Payroll & Team Management, formerly StratEx
7.5
New hire portal
Netchex
Toast Payroll & Team Management, formerly StratEx
7.0
Manager tracking tools
Netchex
Toast Payroll & Team Management, formerly StratEx
8.0

Recruiting / ATS

Netchex
Toast Payroll & Team Management, formerly StratEx
5.9
Job Requisition Management
Netchex
Toast Payroll & Team Management, formerly StratEx
6.0
Company Website Posting
Netchex
Toast Payroll & Team Management, formerly StratEx
6.0
Publish to Social Media
Netchex
Toast Payroll & Team Management, formerly StratEx
6.0
Job Search Site Posting
Netchex
Toast Payroll & Team Management, formerly StratEx
6.0
Duplicate Candidate Prevention
Netchex
Toast Payroll & Team Management, formerly StratEx
4.0
Applicant Tracking
Netchex
Toast Payroll & Team Management, formerly StratEx
6.0
Notifications and Alerts
Netchex
Toast Payroll & Team Management, formerly StratEx
7.0

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

  • HR Services. StratEx provides you a dedicated HR Services Account Manager. This person not only knows the intricacies of the HR software, but also supports all HR functions within the organization. Our StratEx HR Services Manager stays up-to-date on all laws and governmental guidance and provides support across our multi-location workforce.
  • Sales Experience. We sat through several proposals and demos from lots of companies (including the big players, like ADP, Ultimate, and Ceridian) and all of them were just completely useless. We often left with more questions than we had and we could get no answers--just the same corporate jargon. StratEx offered a different experience. A quick introductory call before we even started looking, and a low-pressure, friendly conversation where they really discovered who we are as a company and then proposed how they could meet our needs.
  • Software support. From the very beginning, the software support was out of this world. During implementation, I could pick up the phone and call one of two people who I had started building a relationship with. They knew me, our account, our practices --- everything. They waited until I told them I was ready to move to General Support. General Support isn't a bad thing! Our dedicated team of two specialized in implementation and they were released to go work on the next client. General Support is a dedicated group of three or four people who also know me and our practices. They are available when I need them to support any issues or changes that come up. StratEx's support is fantastic.
Tyler Collum | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

  • I would like to see the reporting features expanded more. I can build custom reports, but I would love to be able to extract any data point I want to create reports I need.
  • Passive benefit enrollment. Currently, their system doesn't support the ability for employees to remain passively enrolled through each benefit enrollment period. Each year, every employee has to go into the system and re-enroll in benefit elections/deferrals. This isn't complicated for our company and requires extra work on our end.
  • I would like to see social functions built into the site. The site is already a platform many employees are in all the time, so instead of us looking for an intra-net or employee site provider, we could simply use StratEx if the option were available.
Tyler Collum | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

No score
No answers yet
No answers on this topic

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

Without a doubt, StratEx wins. Against all the major players in the HRS/HRIS industry, StratEx's biggest win is cost, both implementation and ongoing costs. The other's we evaluated offered tons of flashy things that most companies don't really need. When it was all said it done, we looked at what we needed and what we will need and determined that there is no reason to pay for a "big" brand name and be a small fish in their large ponds. I cannot imagine there is a company that would need anything StratEx doesn't offer. And, when it came down to it, all the major players came down from their original proposals by $100,000 or more to be more competitive with StratEx and we still went with StratEx. They've kept every promise, they've always been available, and they know where they are going as a company.
Tyler Collum | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Toast Payroll & Team Management, formerly StratEx

  • Financial Savings. The costs of StratEx is based on company population and active employees. This saved us a lot of dollars we were able to invest elsewhere in the company. The idea of "we'll grow with you" is modeled here as StratEx's simple cost structure does, in fact, grow as you grow, so the expense for StratEx is relative.
  • The soft savings is also a big ROI. The amount of productivity recovered by bringing an HR system in-house gives us control and easy access. Further, the software is intuitive and user-friendly, which saves so much time.
  • The HR Support services also are an added layer or counsel and guidance on the many HR laws that surround companies these days.
Tyler Collum | TrustRadius Reviewer

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Toast Payroll & Team Management, formerly StratEx

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Netchex
8.0
Toast Payroll & Team Management, formerly StratEx
8.0

Support Rating

Netchex
9.0
Toast Payroll & Team Management, formerly StratEx

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