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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NETSCOUT nGeniusONE

    Score9.3 out of 10
    N/ANETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A

    Paessler PRTG

    Score8.4 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Pricing
    NETSCOUT nGeniusONEPaessler PRTG
    Editions & Modules
    No answers on this topic
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Offerings
    Pricing Offerings
    NETSCOUT nGeniusONEPaessler PRTG
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NETSCOUT nGeniusONEPaessler PRTG
    Considered Both Products
    NETSCOUT
    Chose NETSCOUT nGeniusONE
    Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you …
    Incentivized
    Paessler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    41 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    38 Answers
    Features
    NETSCOUT nGeniusONEPaessler PRTG
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of NETSCOUT nGeniusONE and Paessler PRTG
    Feature
    NETSCOUT nGeniusONE
    8.7
    6 Ratings
    9% above category average
    Paessler PRTG
    7.3
    67 Ratings
    8% below category average
    Automated network device discovery10.03 Ratings7.260 Ratings
    Network monitoring10.06 Ratings9.666 Ratings
    Baseline threshold calculation8.05 Ratings8.557 Ratings
    Alerts8.06 Ratings8.867 Ratings
    Network capacity planning7.06 Ratings6.448 Ratings
    Packet capture analysis10.06 Ratings6.234 Ratings
    Network mapping9.05 Ratings5.447 Ratings
    Customizable reports8.06 Ratings5.857 Ratings
    Wireless infrastructure monitoring9.03 Ratings6.249 Ratings
    Hardware health monitoring8.03 Ratings9.264 Ratings
    Best Alternatives
    NETSCOUT nGeniusONEPaessler PRTG
    Small Businesses
    Auvik
    Score8.8 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NETSCOUT nGeniusONEPaessler PRTG
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.8
    (68 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (5 ratings)
    Usability
    6.5
    (2 ratings)
    8.3
    (7 ratings)
    Support Rating
    7.5
    (2 ratings)
    8.0
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    NETSCOUT nGeniusONEPaessler PRTG
    Likelihood to Recommend
    NETSCOUT
    NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
    Incentivized
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    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
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    Pros
    NETSCOUT
    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
    Incentivized
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    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
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    Cons
    NETSCOUT
    • Better access to resources
    • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
    Incentivized
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    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
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    Likelihood to Renew
    NETSCOUT
    No answers on this topic
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
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    Usability
    NETSCOUT
    Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
    Incentivized
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    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
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    Support Rating
    NETSCOUT
    If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
    Incentivized
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    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
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    Implementation Rating
    NETSCOUT
    No answers on this topic
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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    Alternatives Considered
    NETSCOUT
    Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
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    Return on Investment
    NETSCOUT
    • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
    • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
    • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
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    ScreenShots