NetSuite ERP vs. Workbooks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 7.8 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Workbooks
Score 4.7 out of 10
N/A
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.
$30
per user/per month
Pricing
NetSuite ERPWorkbooks
Editions & Modules
No answers on this topic
Workbooks CRM Edition
$30
per user/per month
Workbooks Business Edition
$65
per user/per month
Offerings
Pricing Offerings
NetSuite ERPWorkbooks
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPWorkbooks
Considered Both Products
NetSuite ERP

No answer on this topic

Workbooks
Chose Workbooks
We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as …
Top Pros
Top Cons
Features
NetSuite ERPWorkbooks
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
148% below category average
Workbooks
-
Ratings
Pay calculation1.013 Ratings00 Ratings
Benefit plan administration1.010 Ratings00 Ratings
Direct deposit files1.39 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
8.6
74 Ratings
17% above category average
Workbooks
7.7
8 Ratings
0% above category average
API for custom integration8.364 Ratings7.57 Ratings
Plug-ins7.647 Ratings00 Ratings
Custom fields00 Ratings8.48 Ratings
Custom objects00 Ratings7.67 Ratings
Scripting environment00 Ratings7.56 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
8.0
81 Ratings
2% below category average
Workbooks
7.5
8 Ratings
11% below category average
Single sign-on capability8.162 Ratings7.05 Ratings
Role-based user permissions7.880 Ratings8.07 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
7.4
72 Ratings
3% above category average
Workbooks
-
Ratings
Dashboards7.471 Ratings00 Ratings
Standard reports7.470 Ratings00 Ratings
Custom reports7.470 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
6.9
93 Ratings
10% below category average
Workbooks
-
Ratings
Accounts payable8.088 Ratings00 Ratings
Accounts receivable7.888 Ratings00 Ratings
Global Financial Support7.526 Ratings00 Ratings
Primary and Secondary Ledgers7.728 Ratings00 Ratings
Journals and Reconciliations8.041 Ratings00 Ratings
Configurable Accounting8.035 Ratings00 Ratings
Standardized Processes7.637 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.0
48 Ratings
1% above category average
Workbooks
-
Ratings
Inventory tracking8.747 Ratings00 Ratings
Automatic reordering7.128 Ratings00 Ratings
Location management8.235 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
7.0
75 Ratings
10% below category average
Workbooks
-
Ratings
Pricing7.253 Ratings00 Ratings
Order entry8.271 Ratings00 Ratings
Credit card processing6.737 Ratings00 Ratings
Cost of goods sold7.148 Ratings00 Ratings
Order Orchestration7.621 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
6.1
64 Ratings
20% below category average
Workbooks
-
Ratings
Billing Management7.954 Ratings00 Ratings
Cash and Asset Management7.628 Ratings00 Ratings
Travel & Expense Management5.931 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting7.127 Ratings00 Ratings
Period Close7.735 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
5.6
32 Ratings
30% below category average
Workbooks
-
Ratings
Budgeting and Forecasting5.627 Ratings00 Ratings
Project Costing5.524 Ratings00 Ratings
Cost Capture5.423 Ratings00 Ratings
Capital Project Management4.215 Ratings00 Ratings
Customer Contract Compliance7.714 Ratings00 Ratings
Project Revenue Recognition5.723 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
3.9
17 Ratings
54% below category average
Workbooks
-
Ratings
Project Planning and Scheduling7.014 Ratings00 Ratings
Task Insight for Project Managers3.411 Ratings00 Ratings
Project Mobile Functionality3.111 Ratings00 Ratings
Definable Resource Pools3.89 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.2
12 Ratings
80% below category average
Workbooks
-
Ratings
Award Lifecycle Management3.67 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.4
19 Ratings
68% below category average
Workbooks
-
Ratings
Bids Analyzed and Compared3.68 Ratings00 Ratings
Contract Authoring2.310 Ratings00 Ratings
Contract Repository3.68 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.713 Ratings00 Ratings
Supplier Management7.813 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.3
11 Ratings
63% below category average
Workbooks
-
Ratings
Risk Repository3.68 Ratings00 Ratings
Control Management2.311 Ratings00 Ratings
Control Efficiency Assessments3.67 Ratings00 Ratings
Issue Detection3.68 Ratings00 Ratings
Remediation and Certification3.68 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
2.9
17 Ratings
81% below category average
Workbooks
-
Ratings
Transportation Planning and Optimization2.99 Ratings00 Ratings
Transportation Execution Management2.98 Ratings00 Ratings
Trade and Customs Management2.99 Ratings00 Ratings
Fulfillment Management7.614 Ratings00 Ratings
Warehouse Workforce Management2.611 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
7.2
16 Ratings
5% below category average
Workbooks
-
Ratings
Production Process Design6.912 Ratings00 Ratings
Production Management7.014 Ratings00 Ratings
Configuration Management7.510 Ratings00 Ratings
Work Execution7.512 Ratings00 Ratings
Manufacturing Costs6.914 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
6.5
36 Ratings
13% below category average
Workbooks
-
Ratings
Forecasting5.517 Ratings00 Ratings
Inventory Planning7.033 Ratings00 Ratings
Performance Monitoring7.014 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.7
13 Ratings
66% below category average
Workbooks
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.39 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
7.7
9 Ratings
1% below category average
Customer data management / contact management00 Ratings8.59 Ratings
Workflow management00 Ratings8.27 Ratings
Territory management00 Ratings7.79 Ratings
Opportunity management00 Ratings8.89 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings6.49 Ratings
Contract management00 Ratings7.29 Ratings
Quote & order management00 Ratings7.68 Ratings
Interaction tracking00 Ratings6.48 Ratings
Channel / partner relationship management00 Ratings8.48 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
6.3
8 Ratings
19% below category average
Case management00 Ratings6.28 Ratings
Call center management00 Ratings6.82 Ratings
Help desk management00 Ratings5.88 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
7.3
7 Ratings
5% below category average
Lead management00 Ratings8.07 Ratings
Email marketing00 Ratings6.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
7.5
9 Ratings
2% below category average
Task management00 Ratings7.77 Ratings
Billing and invoicing management00 Ratings6.88 Ratings
Reporting00 Ratings7.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
8.6
8 Ratings
12% above category average
Forecasting00 Ratings8.28 Ratings
Pipeline visualization00 Ratings8.88 Ratings
Customizable reports00 Ratings8.88 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
6.6
3 Ratings
11% below category average
Social data00 Ratings6.03 Ratings
Social engagement00 Ratings7.31 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
6.9
6 Ratings
6% below category average
Marketing automation00 Ratings6.76 Ratings
Compensation management00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
NetSuite ERP
-
Ratings
Workbooks
4.2
7 Ratings
56% below category average
Mobile access00 Ratings4.27 Ratings
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NetSuite ERPWorkbooks
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User Ratings
NetSuite ERPWorkbooks
Likelihood to Recommend
8.1
(158 ratings)
7.0
(18 ratings)
Likelihood to Renew
9.1
(40 ratings)
8.5
(7 ratings)
Usability
8.3
(48 ratings)
7.3
(1 ratings)
Availability
9.4
(26 ratings)
9.1
(4 ratings)
Performance
7.7
(24 ratings)
-
(0 ratings)
Support Rating
7.4
(57 ratings)
8.2
(2 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
7.8
(9 ratings)
6.4
(1 ratings)
Implementation Rating
8.0
(28 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.4
(5 ratings)
-
(0 ratings)
User Testimonials
NetSuite ERPWorkbooks
Likelihood to Recommend
NetSuite
In my experience, it is well-suited to basic small low-level accounting. I think if you are a very small business with some basic accounting needs and do not need both cash and accrual reporting this would work. However, I think the price point is well above what a company should pay for basic accounting. If you need more advanced accounting, in my experience it can't keep up well, and it will not provide you with both cash and accrual reports. In my opinion, it is priced for a much more advanced software than what it needs, perhaps because they focus on non-essential upgrades and areas that don't pertain to core financial activities, such as advanced inventory management, Amazon shipping label sync, multiple foreign (non-us) taxes, manufacturing updates - for businesses needing strong financial software that do not need ten country tax rates, manufacturing processes, and advanced inventory tracking, this provides no value while leaving standard accounting functions pretty basic and lacking.
Read full review
Workbooks Online
It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
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Pros
NetSuite
  • Inventory control - I find it great to lookup an item and see our current inventory, what we purchased for last time, etc.
  • Account management - I find it very easy to see where my accounts stand in regards to debt collection down to production time frames.
  • Reporting - the reporting is very straight forward and easy to use.
Read full review
Workbooks Online
  • Sales process management from enquiry to delivery of product
  • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
  • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
  • The FD loved it
  • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
  • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
Read full review
Cons
NetSuite
  • In my experience, when you get beyond the simple reporting it’s fairly cumbersome, too many fields with the same name.
  • When you get beyond simple steps you run into needing professional development quickly.
  • I think roles and workflow are needlessly complex and unintuitive
  • Pricing, since they’re owned by Oracle Larry needs a new yacht and they’ll gouge you once you’re sucked in and stuck
Read full review
Workbooks Online
  • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
  • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
  • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
Read full review
Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Workbooks Online
the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
Read full review
Usability
NetSuite
I would rate the overall usability as a 9. We can perform almost all functions that we need to as a baseball organization. The only areas that are lacking are the reporting and budgeting functions. There was a steep learning curve for some users in the beginning, but once we figured out how to utilize the system and improve our processes within NetSuite most users were happy with the switch to NetSuite.
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Workbooks Online
No answers on this topic
Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Workbooks Online
Workbooks CRM never let me down.
Read full review
Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Workbooks Online
No answers on this topic
Support Rating
NetSuite
NetSuite offers two levels of support Basic (included with the subscription and for bug-fix questions only) and Premium (an additional add-on that allows for the asking of anything at any time). Support is well versed and quickly moves to higher levels when needed. Tickets are always address promptly, and are never abandoned.
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Workbooks Online
No answers on this topic
In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Workbooks Online
No answers on this topic
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Workbooks Online
Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
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Implementation Rating
NetSuite
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
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Workbooks Online
No answers on this topic
Alternatives Considered
NetSuite
NetSuite was the obvious choice in our case because of the enterprise backing of Oracle and the support available for the platform from both the Oracle side as well as on the open market through Consultants and Partner firms. While it's price point is vastly different, considering ERPNext has a completely free community offering, and Odoo's very entry-level price point... it was a clear choice for us due to our need for a tried and true solution.
Read full review
Workbooks Online
We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
Read full review
Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Workbooks Online
No answers on this topic
Return on Investment
NetSuite
  • Through the automation of business processes, NetSuite has allowed the business to focus on other projects in addition to the day to day system administration tasks. As such, the system is providing excellent value in terms of the time saved by the administrative arm of the company.
  • Access to data. The platform has great flexibility in it's "Saved Search" feature, that allows the business to report on pretty much any and all data stored in the database. These can drive user dashboards and make it extremely easy for users to get the information that they need in a matter of seconds. Instead of the CFO requesting a report from the Controller, the CFO can simply refresh their dashboard with a single click and they have the information they require.
  • Transparency. NetSuite allows collaboration across the entire business and maintains an excellent audit trail. Transparency is often lost where business use multiple systems across departments, so having everyone housed within the same financial system allows for greater collaboration and trust in the data.
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Workbooks Online
  • Allows us easy management of leads and clear visibility of opportunities for the sales team
  • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
  • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
Read full review
ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

Workbooks Screenshots

Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record