What users are saying about
36 Ratings
7 Ratings
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Score 4.9 out of 100
36 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Network Solutions

If you know what you are doing with free open source website building applications and need no help, Network Solutions is a good place to look. If you have an Etsy shop or SmugMug account and you want to have a domain name that points to those locations, Network Solutions Web Forwarding is a cost effective easy solution. If you need email for your domain name that is reliable, Network Solutions has a solid product
Mark Linkhorst | TrustRadius Reviewer

WP Engine

I think WP Engine is great for any company that wants a fully-featured WordPress host with several safety and security mechanisms. From automatic backups, to security management, to caching & CDN, all the tools are provided to deploy a world-class WordPress website.If budget is a concern, there are cheaper hosts but they offer fewer tools.If complicated server access or complicated proxying setups are required, I would not go with WP Engine. For example, last time I checked their documentation, they do not support reverse proxying to their sites. For complicated situations where reverse proxying is required, a different solution may be necessary.
Alec Dibble | TrustRadius Reviewer

Pros

Network Solutions

  • Network solutions supports TXT, MX, and CNAME records.
  • DNS changes propagate fairly quickly.
  • Network Solutions has a web management portal for maintenance of your account.
Anonymous | TrustRadius Reviewer

WP Engine

  • The enterprise level support is top-notch and available with little to no wait times.
  • The platform has given us self reliance to execute new ideas without complicating things with technology limitations.
  • WPEngine takes care of the security logistics so we can focus on new projects and initiatives.
Josh Peichoto | TrustRadius Reviewer

Cons

Network Solutions

  • User interface for service management: their interfaces for DNS management especially are quite buggy, but across the board, it's clunky and outdated.
  • Support: I can't remember any good experience I've ever had with their support.
  • Reliability: I've experienced frequent issues with DNS and hosting reliability.
Chris Putnam | TrustRadius Reviewer

WP Engine

  • I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
  • I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
  • Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
Peter Filias | TrustRadius Reviewer

Likelihood to Renew

Network Solutions

No score
No answers yet
No answers on this topic

WP Engine

WP Engine 3.0
Based on 1 answer
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
Joe Preston | TrustRadius Reviewer

Usability

Network Solutions

Network Solutions 9.0
Based on 1 answer
The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
Mark Linkhorst | TrustRadius Reviewer

WP Engine

WP Engine 10.0
Based on 1 answer
It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
Anonymous | TrustRadius Reviewer

Support Rating

Network Solutions

Network Solutions 8.0
Based on 1 answer
For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
Mark Linkhorst | TrustRadius Reviewer

WP Engine

WP Engine 7.7
Based on 12 answers
The best in the business, hands down. You can speak to an actual person via chat almost on demand. It has personally saved my job on multiple accounts. It's nice to have an impartial 3rd party that truly knows WordPress in your corner at all times. No one else in the WordPress space is even close to their level that I've found.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Network Solutions

We have other domains and SSL hosted with GoDaddy and while GoDaddy's web management currently has issues, it is because they are currently switching over to a new web management system and getting the bugs worked out. Network Solutions has had the same old interface for 3+ years. Renewing our SSL certificates with GoDaddy was a much simpler process, I submitted the CSR from my account and within 3 days I was notified that my SSL was complete and ready for download.
Anonymous | TrustRadius Reviewer

WP Engine

By usability, DigitalOcean wins. I love DigitalOcean for a lot of reasons, but their setup process is clunky and their feature set is fairly limited. Their setup requires technical competence but after that they are a breeze to work with. For what they do, DigitalOcean is perfect. WP Engine is in a different class. Their products are aimed at somewhere between novices and experts depending on the specific feature, their UI is clunky and clearly designed by engineers, but their customer support is excellent. This is an odd comparison given the distinct feature sets.By features, WP Engine wins. There is no comparison. DigitalOcean is a simple server with simple functionality and stellar hardware. WP Engine is a complex product with a ton of bells and whistles, though they run on dated hardware (shared HDD instead of VPS SSD). DigitalOcean has virtually no features, WP Engine has all of them.
Robert Allen | TrustRadius Reviewer

Return on Investment

Network Solutions

  • Poor reliability has impacted sites and services.
  • Poor support has led to wasted time and poor results.
  • Buggy interface has wasted time and caused issues.
Chris Putnam | TrustRadius Reviewer

WP Engine

  • Substantial lost time. After my "You have failed me for the last time" moment with WP Engine, I spent the week of October 22nd, 2018 migrating all our client sites to Kinsta - an emerging leader in Managed WordPress hosting.
  • Untold losses in unrealized revenue based on poor site performance.
  • Untold losses in brand damage to multiple clients whose sites were compromised.
Gordon Seirup | TrustRadius Reviewer

Pricing Details

Network Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Network Solutions Editions & Modules

Additional Pricing Details

WP Engine

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WP Engine Editions & Modules

Edition
Startup$25.001
Growth$95.001
Scale$241.001
  1. *Per Month
Additional Pricing Details
*Pricing for annual contract.

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