What users are saying about
51 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.3 out of 100
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • Network Solutions is rated higher in 1 area: Support Rating
  • WP Engine is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

4.5

Network Solutions

45%
5 Ratings
9.1

WP Engine

91%
27 Ratings

Likelihood to Renew

Network Solutions

N/A
0 Ratings
3.0

WP Engine

30%
1 Rating

Usability

9.0

Network Solutions

90%
1 Rating
10.0

WP Engine

100%
1 Rating

Support Rating

8.0

Network Solutions

80%
2 Ratings
7.7

WP Engine

77%
12 Ratings

Likelihood to Recommend

Network Solutions

My experience with using Network Solutions hasn't been great. At best, it has almost feature parity with its competitors at a higher price. But when you tack on all the minor annoyances of being given interstitial ads for their other products or discount offers when logging in or performing a transfer, the all too common bugs where a feature doesn't work, and in my experience support takes at least a half-hour to understand your problem before even attempting to fail at a resolution. It just isn't worth it in my opinion. Go with a service with better support, features, security, and lower price.
Anonymous | TrustRadius Reviewer

WP Engine

New users to WordPress can rejoice with a very hands-off hosting approach. If 100% uptime is not essential, you can get breakneck speeds with minimal tinkering using their platform. If you need to get up and running quickly and scale as required, the cost-benefit is here, although you need to pay a lot to get the most from it.
Matt Levy | TrustRadius Reviewer

Pros

Network Solutions

  • Email
  • DNS Management
  • Free Open Source web solutions
  • Web Hosting
  • Web Forwarding
Mark Linkhorst | TrustRadius Reviewer

WP Engine

  • I love the database backups and how quickly & easy it is to restore from an old backup point. This gives me & my clients confidence that any change can be rolled back.
  • The built in caching & CDN mean that I have to spend less time worrying about the speed of the server & site. The caching has some side-effects that take getting used to (on-page dynamic PHP code sometimes needs to be moved to API endpoints), but this is true for most caching systems.
  • They have really good support for multiple environments. It's very easy to have separate production & staging environments. It's also very simple to deploy from staging to production, making product launches and large scale website copy changes much easier to coordinate.
Alec Dibble | TrustRadius Reviewer

Cons

Network Solutions

  • The webpage for managing our DNS, SSL, and hosted webpage is cumbersome to navigate and difficult to make changes.
  • Configuring DKIM records with O365 was a hassle and I had to do a lot of digging to figure out how to get it done with Network Solutions.
  • Network solutions does not support DNSSEC.
  • When I renewed my SSL certificate, my CSR was rejected multiple times with little to no explanation fro Network Solution.
  • When I call into support for anything I am constantly transferred between teams and told, "I'm sorry, we don't handle that on this team."
Anonymous | TrustRadius Reviewer

WP Engine

  • I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
  • I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
  • Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
Peter Filias | TrustRadius Reviewer

Pricing Details

Network Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Network Solutions Editions & Modules

Additional Pricing Details

WP Engine

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 per month

WP Engine Editions & Modules

Edition
Startup$25.001
Growth$95.001
Scale$241.001
  1. *Per Month
Additional Pricing Details
*Pricing for annual contract.

Likelihood to Renew

Network Solutions

No score
No answers yet
No answers on this topic

WP Engine

WP Engine 3.0
Based on 1 answer
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
Joe Preston | TrustRadius Reviewer

Usability

Network Solutions

Network Solutions 9.0
Based on 1 answer
The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
Mark Linkhorst | TrustRadius Reviewer

WP Engine

WP Engine 10.0
Based on 1 answer
It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
Anonymous | TrustRadius Reviewer

Support Rating

Network Solutions

Network Solutions 8.0
Based on 2 answers
For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
Mark Linkhorst | TrustRadius Reviewer

WP Engine

WP Engine 7.7
Based on 12 answers
Support is generally great. Enterprise support is fantastic, with little to no wait times. I find that chat support can almost always take care of the problem without escalating to a ticket for a higher level of troubleshooting. The chat support for many other hosting providers can only handle basic issues. This is a big bonus for us to get quick and helpful answers.
Josh Peichoto | TrustRadius Reviewer

Alternatives Considered

Network Solutions

Based on my experience to date, I would rate Network Solutions easily at the bottom of the list. I have not previously and would not select Network Solutions, but have worked with it as related to sites and clients previously set up there.
Chris Putnam | TrustRadius Reviewer

WP Engine

While we still use GoDaddy for some services, WP Engine definitely has been a major upgrade for our WordPress hosting. In addition to faster load speeds, WP Engine has been more adept at allowing us to manage a high number of websites without straining the system. We have never used Network Solutions for our own hosting needs, but when we do interact with them on behalf of our clients, their systems always seem to be clunky and hard to use, and they often overcharge customers by selling them products they do not need.
Anonymous | TrustRadius Reviewer

Return on Investment

Network Solutions

  • users can visit our website
  • never had issues
  • domain works correctly with other services (google)
Anonymous | TrustRadius Reviewer

WP Engine

  • WP Engine reduces our time investment and upkeep costs which increases our margins.
  • WP Engine simplifies site management with a built-in development server, which saves us headaches.
  • WP Engine itself is positioned as a premium service, which allows us to use their branding as a tool to close sales.
Robert Allen | TrustRadius Reviewer

Add comparison