Nextiva Business Phone Service vs Solgari Cloud Communications

Likelihood to Recommend

It is well suited for anyone who wants an easy to use very reliable VOIP service. If you have call center agents, it works very well for that situation as well. If you have people in multiple offices or work from home/remote it is a great solution. If you want everyone to be able to receive and make business calls from business numbers anywhere, this is your solution.If you are looking for a service that will integrate with many other third-party products you may use already, you may want to look at another VOIP vendor that has deeper integrations with third-party applications. If you are looking for the lowest price VOIP system, although Nextiva is not the most expensive, it is still in the middle of the pack when it comes to pricing. If you are looking for just cheap simple VOIP you may be able to find some vendors that are a little bit more affordable.

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Scott Scanlon

IT Manager

Professional Benefit Administrators, Inc.Hospital & Health Care, 51-200 employees

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Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.

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Liz Fulham

Founder and CEO

SalesOptimizeInternet, 11-50 employees

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Feature Rating Comparison

Nextiva Business Phone Service

Solgari Cloud Communications

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Nextiva Business Phone Service

Solgari Cloud Communications

Answering rules

Call recording

Call park

Call screening

Message alerts

Nextiva Business Phone Service

Solgari Cloud Communications

Video conferencing

Audio conferencing

Video screen sharing

Instant messaging

Nextiva Business Phone Service

Solgari Cloud Communications

Mobile app for iOS

Mobile app for Android

Pros

Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
User-friendly application with availability indicator, call settings, and personal preferences.

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Jose Luis Reyes Graterol

Vice President,Latin America

LiveUBroadcast Media, 201-500 employees

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Great call quality
Love that I've been able to listen into sales calls
Love that I've been able to record all our sales calls
Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
Great cloud technology that supports sales staff working remotely

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Liz Fulham

Founder and CEO

SalesOptimizeInternet, 11-50 employees

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Cons

While phones are feature rich, they can still be confusing for some of our users.
Mobile app can be glitchy at times.
Would love to see more touch screen options.

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Verified User

Director in Marketing

Marketing and Advertising Company, 11-50 employees

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3CX keypad could be more intuitive

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Liz Fulham

Founder and CEO

SalesOptimizeInternet, 11-50 employees

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Likelihood to Renew

Nextiva Business Phone Service 6.0

Based on 1 answer

I no longer make this decision

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Verified User

Administrative Assistant in Information Technology

Computer Hardware Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Usability

Nextiva Business Phone Service 8.0

Based on 1 answer

It is good for phone calls but it needs to include Bluetooth headsets.

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Hunter Clayton

Sales & Marketing Representative

DigiPro MediaComputer Software, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Nextiva Business Phone Service 8.7

Based on 6 answers

I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.

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Josh Musson

ISR

SetscheduleReal Estate, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

For my current company, Nextiva made the most cost/use sense. I have used Jive before and the cost is much higher for the basic services we are using. Nextiva's support is also, as I have been mentioning, top notch, efficient and helpful.

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Heather Neisen

Director of Account Services

Enliven, LLCFood & Beverages, 1-10 employees

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Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.

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Liz Fulham

Founder and CEO

SalesOptimizeInternet, 11-50 employees

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Return on Investment

Reduced Cost: Licensing and model was much more simple than former vendor.
Reliable: Very few help desk calls or issues with the phone system. It just works.
User friendly back-end for admin users- very easy to manage. Easy to set up call groups, auto attendants and users or devices.

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Scott Scanlon

IT Manager

Professional Benefit Administrators, Inc.Hospital & Health Care, 51-200 employees

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Kept our costs low
Accelerate our revenue as the software is great for coaching new hires and sales staff

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Liz Fulham

Founder and CEO

SalesOptimizeInternet, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Nextiva Business Phone Service Editions & Modules

Edition

Essential	$23.95¹
Professional	$27.95¹
Enterprise	$37.95¹
Ultimate	$67.95¹

Per User Per Month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Solgari Cloud Communications Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Nextiva Business Phone Service

Solgari Cloud Communications

Nextiva Business Phone Service

Solgari Cloud Communications

Nextiva Business Phone Service

Solgari Cloud Communications

Nextiva Business Phone Service

Solgari Cloud Communications

Likelihood to Recommend