What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 29 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- Solgari Cloud Communications ranks higher in 3 feature sets: Cloud PBX, Call Management, Mobile apps
Cloud PBX

8.7
Nextiva Business Phone Service
87%

9.6
Solgari Cloud Communications
96%
Solgari Cloud Communications ranks higher in 4/5 features
Solgari Cloud Communications ranks higher in 4/5 features
Hosted PBX

8.9
89%
5 Ratings

10.0
100%
1 Rating
Multi-level Interactive Voice Response (IVR)

9.0
90%
5 Ratings

10.0
100%
1 Rating
User templates

8.2
82%
5 Ratings

8.0
80%
1 Rating
Call reports

8.6
86%
5 Ratings

10.0
100%
1 Rating
Directory of employee names

9.0
90%
6 Ratings

10.0
100%
1 Rating
Call Management

8.9
Nextiva Business Phone Service
89%

9.2
Solgari Cloud Communications
92%
Solgari Cloud Communications ranks higher in 4/5 features
Solgari Cloud Communications ranks higher in 4/5 features
Answering rules

9.0
90%
7 Ratings

10.0
100%
1 Rating
Call recording

9.5
95%
6 Ratings

10.0
100%
1 Rating
Call park

9.0
90%
5 Ratings

8.0
80%
1 Rating
Call screening

9.0
90%
6 Ratings

9.0
90%
1 Rating
Message alerts

8.1
81%
7 Ratings

9.0
90%
1 Rating
VoIP system collaboration

7.7
Nextiva Business Phone Service
77%

Solgari Cloud Communications
Feature Set Not Supported
N/A
Nextiva Business Phone Service ranks higher in 4/4 features
Nextiva Business Phone Service ranks higher in 4/4 features
Video conferencing

7.0
70%
3 Ratings

N/A
0 Ratings
Audio conferencing

8.1
81%
6 Ratings

N/A
0 Ratings
Video screen sharing

7.1
71%
3 Ratings

N/A
0 Ratings
Instant messaging

8.8
88%
3 Ratings

N/A
0 Ratings
Mobile apps

5.4
Nextiva Business Phone Service
54%

10.0
Solgari Cloud Communications
100%
Nextiva Business Phone Service ranks higher in 1/2 features
Nextiva Business Phone Service ranks higher in 1/2 features
Mobile app for iOS

6.9
69%
6 Ratings

N/A
0 Ratings
Mobile app for Android

3.9
39%
4 Ratings

10.0
100%
1 Rating
Attribute Ratings
- Solgari Cloud Communications is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
Nextiva Business Phone Service
90%
8 Ratings

10.0
Solgari Cloud Communications
100%
1 Rating
Likelihood to Renew

6.0
Nextiva Business Phone Service
60%
1 Rating

Solgari Cloud Communications
N/A
0 Ratings
Usability

8.0
Nextiva Business Phone Service
80%
1 Rating

Solgari Cloud Communications
N/A
0 Ratings
Support Rating

8.7
Nextiva Business Phone Service
87%
6 Ratings

Solgari Cloud Communications
N/A
0 Ratings
Likelihood to Recommend
Nextiva Business Phone Service
It is well suited for anyone who wants an easy to use very reliable VOIP service. If you have call center agents, it works very well for that situation as well. If you have people in multiple offices or work from home/remote it is a great solution. If you want everyone to be able to receive and make business calls from business numbers anywhere, this is your solution.If you are looking for a service that will integrate with many other third-party products you may use already, you may want to look at another VOIP vendor that has deeper integrations with third-party applications. If you are looking for the lowest price VOIP system, although Nextiva is not the most expensive, it is still in the middle of the pack when it comes to pricing. If you are looking for just cheap simple VOIP you may be able to find some vendors that are a little bit more affordable.
IT Manager
Professional Benefit Administrators, Inc.Hospital & Health Care, 51-200 employees
Solgari Cloud Communications
Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.
Founder and CEO
SalesOptimizeInternet, 11-50 employees
Pros
Nextiva Business Phone Service
- Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
- Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
- User-friendly application with availability indicator, call settings, and personal preferences.
Vice President,Latin America
LiveUBroadcast Media, 201-500 employees
Solgari Cloud Communications
- Great call quality
- Love that I've been able to listen into sales calls
- Love that I've been able to record all our sales calls
- Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
- Great cloud technology that supports sales staff working remotely
Founder and CEO
SalesOptimizeInternet, 11-50 employees
Cons
Nextiva Business Phone Service
- While phones are feature rich, they can still be confusing for some of our users.
- Mobile app can be glitchy at times.
- Would love to see more touch screen options.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesSolgari Cloud Communications
- 3CX keypad could be more intuitive
Founder and CEO
SalesOptimizeInternet, 11-50 employees
Pricing Details
Nextiva Business Phone Service
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$18.95 per month
Nextiva Business Phone Service Editions & Modules
Edition
Essential | $23.951 |
---|---|
Professional | $27.951 |
Enterprise | $37.951 |
Ultimate | $67.951 |
- Per User Per Month
Additional Pricing Details
—Solgari Cloud Communications
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Solgari Cloud Communications Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Nextiva Business Phone Service
Nextiva Business Phone Service 6.0
Based on 1 answer
I no longer make this decision

Verified User
Administrative Assistant in Information Technology
Computer Hardware Company, 11-50 employeesSolgari Cloud Communications
No score
No answers yet
No answers on this topic
Usability
Nextiva Business Phone Service
Nextiva Business Phone Service 8.0
Based on 1 answer
It is good for phone calls but it needs to include Bluetooth headsets.
Sales & Marketing Representative
DigiPro MediaComputer Software, 11-50 employees
Solgari Cloud Communications
No score
No answers yet
No answers on this topic
Support Rating
Nextiva Business Phone Service
Nextiva Business Phone Service 8.7
Based on 6 answers
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.


ISR
SetscheduleReal Estate, 51-200 employees
Solgari Cloud Communications
No score
No answers yet
No answers on this topic
Alternatives Considered
Nextiva Business Phone Service
The features that Nextiva has managed to pack into their very competitive pricing is outstanding. The call flow visualization is spot on and very easy to use. The call recording is simple to set up and even easier to use. My only complaint is the Android app that seems to be hit or miss with certain users
Director of Information Technology
KIVI BROS TRUCKINGTransportation/Trucking/Railroad, 201-500 employees
Solgari Cloud Communications
Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.
Founder and CEO
SalesOptimizeInternet, 11-50 employees
Return on Investment
Nextiva Business Phone Service
- We like that we have one general call-in number that we can post on the website and marketing material where you can reach anyone in the business.
- We like that the fax number alerts us via email if we have a message.
Director of Account Services
Enliven, LLCFood & Beverages, 1-10 employees
Solgari Cloud Communications
- Kept our costs low
- Accelerate our revenue as the software is great for coaching new hires and sales staff
Founder and CEO
SalesOptimizeInternet, 11-50 employees