Nextiva Business Phone Service
29 Ratings
Solgari Cloud Communications
2 Ratings

Nextiva Business Phone Service

29 Ratings
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Score 7.5 out of 100

Based on 29 reviews and ratings

Solgari Cloud Communications

2 Ratings
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Score 9.9 out of 100

Based on 2 reviews and ratings

Feature Set Ratings

  • Solgari Cloud Communications ranks higher in 3 feature sets: Cloud PBX, Call Management, Mobile apps

Cloud PBX

8.7

Nextiva Business Phone Service

87%
9.6

Solgari Cloud Communications

96%
Solgari Cloud Communications ranks higher in 4/5 features
Solgari Cloud Communications ranks higher in 4/5 features

Hosted PBX

8.9
89%
5 Ratings
10.0
100%
1 Rating

Multi-level Interactive Voice Response (IVR)

9.0
90%
5 Ratings
10.0
100%
1 Rating

User templates

8.2
82%
5 Ratings
8.0
80%
1 Rating

Call reports

8.6
86%
5 Ratings
10.0
100%
1 Rating

Directory of employee names

9.0
90%
6 Ratings
10.0
100%
1 Rating

Call Management

8.9

Nextiva Business Phone Service

89%
9.2

Solgari Cloud Communications

92%
Solgari Cloud Communications ranks higher in 4/5 features
Solgari Cloud Communications ranks higher in 4/5 features

Answering rules

9.0
90%
7 Ratings
10.0
100%
1 Rating

Call recording

9.5
95%
6 Ratings
10.0
100%
1 Rating

Call park

9.0
90%
5 Ratings
8.0
80%
1 Rating

Call screening

9.0
90%
6 Ratings
9.0
90%
1 Rating

Message alerts

8.1
81%
7 Ratings
9.0
90%
1 Rating

VoIP system collaboration

7.7

Nextiva Business Phone Service

77%

Solgari Cloud Communications

Feature Set Not Supported
N/A
Nextiva Business Phone Service ranks higher in 4/4 features
Nextiva Business Phone Service ranks higher in 4/4 features

Video conferencing

7.0
70%
3 Ratings
N/A
0 Ratings

Audio conferencing

8.1
81%
6 Ratings
N/A
0 Ratings

Video screen sharing

7.1
71%
3 Ratings
N/A
0 Ratings

Instant messaging

8.8
88%
3 Ratings
N/A
0 Ratings

Mobile apps

5.4

Nextiva Business Phone Service

54%
10.0

Solgari Cloud Communications

100%
Nextiva Business Phone Service ranks higher in 1/2 features
Nextiva Business Phone Service ranks higher in 1/2 features

Mobile app for iOS

6.9
69%
6 Ratings
N/A
0 Ratings

Mobile app for Android

3.9
39%
4 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Solgari Cloud Communications is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Nextiva Business Phone Service

90%
8 Ratings
10.0

Solgari Cloud Communications

100%
1 Rating

Likelihood to Renew

6.0

Nextiva Business Phone Service

60%
1 Rating

Solgari Cloud Communications

N/A
0 Ratings

Usability

8.0

Nextiva Business Phone Service

80%
1 Rating

Solgari Cloud Communications

N/A
0 Ratings

Support Rating

8.7

Nextiva Business Phone Service

87%
6 Ratings

Solgari Cloud Communications

N/A
0 Ratings

Likelihood to Recommend

Nextiva Business Phone Service

It is well suited for anyone who wants an easy to use very reliable VOIP service. If you have call center agents, it works very well for that situation as well. If you have people in multiple offices or work from home/remote it is a great solution. If you want everyone to be able to receive and make business calls from business numbers anywhere, this is your solution.If you are looking for a service that will integrate with many other third-party products you may use already, you may want to look at another VOIP vendor that has deeper integrations with third-party applications. If you are looking for the lowest price VOIP system, although Nextiva is not the most expensive, it is still in the middle of the pack when it comes to pricing. If you are looking for just cheap simple VOIP you may be able to find some vendors that are a little bit more affordable.

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Scott Scanlon | TrustRadius Reviewer
Scott Scanlon
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Solgari Cloud Communications

Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.

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Liz Fulham | TrustRadius Reviewer
Liz Fulham
View all 1 answers on this topic

Pros

Nextiva Business Phone Service

  • Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
  • Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
  • User-friendly application with availability indicator, call settings, and personal preferences.

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Jose Luis Reyes Graterol | TrustRadius Reviewer
Jose Luis Reyes Graterol
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Solgari Cloud Communications

  • Great call quality
  • Love that I've been able to listen into sales calls
  • Love that I've been able to record all our sales calls
  • Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
  • Great cloud technology that supports sales staff working remotely

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Liz Fulham | TrustRadius Reviewer
Liz Fulham
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Cons

Nextiva Business Phone Service

  • While phones are feature rich, they can still be confusing for some of our users.
  • Mobile app can be glitchy at times.
  • Would love to see more touch screen options.

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Anonymous | TrustRadius Reviewer
Verified User
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Solgari Cloud Communications

  • 3CX keypad could be more intuitive

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Liz Fulham | TrustRadius Reviewer
Liz Fulham
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Pricing Details

Nextiva Business Phone Service

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$18.95 per month

Nextiva Business Phone Service Editions & Modules

Edition
Essential$23.951
Professional$27.951
Enterprise$37.951
Ultimate$67.951
  1. Per User Per Month
Additional Pricing Details
—

Solgari Cloud Communications

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Solgari Cloud Communications Editions & Modules

—
Additional Pricing Details
—

Likelihood to Renew

Nextiva Business Phone Service

Nextiva Business Phone Service 6.0
Based on 1 answer
I no longer make this decision

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Solgari Cloud Communications

No score
No answers yet
No answers on this topic

Usability

Nextiva Business Phone Service

Nextiva Business Phone Service 8.0
Based on 1 answer
It is good for phone calls but it needs to include Bluetooth headsets.

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Hunter Clayton | TrustRadius Reviewer
Hunter Clayton
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Solgari Cloud Communications

No score
No answers yet
No answers on this topic

Support Rating

Nextiva Business Phone Service

Nextiva Business Phone Service 8.7
Based on 6 answers
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.

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Josh Musson | TrustRadius Reviewer
Josh Musson
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Solgari Cloud Communications

No score
No answers yet
No answers on this topic

Alternatives Considered

Nextiva Business Phone Service

The features that Nextiva has managed to pack into their very competitive pricing is outstanding. The call flow visualization is spot on and very easy to use. The call recording is simple to set up and even easier to use. My only complaint is the Android app that seems to be hit or miss with certain users

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JAMIE RISSKY | TrustRadius Reviewer
JAMIE RISSKY
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Solgari Cloud Communications

Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.

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Liz Fulham | TrustRadius Reviewer
Liz Fulham
View all 1 answers on this topic

Return on Investment

Nextiva Business Phone Service

  • We like that we have one general call-in number that we can post on the website and marketing material where you can reach anyone in the business.
  • We like that the fax number alerts us via email if we have a message.

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Heather Neisen | TrustRadius Reviewer
Heather Neisen
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Solgari Cloud Communications

  • Kept our costs low
  • Accelerate our revenue as the software is great for coaching new hires and sales staff

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Liz Fulham | TrustRadius Reviewer
Liz Fulham
View all 1 answers on this topic

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