Nextiva Business Phone Service vs. Solgari Cloud Communications

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nextiva Business Phone Service
Score 8.9 out of 10
N/A
Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.
$18.95
per month
Solgari Cloud Communications
Score 9.9 out of 10
N/A
Solgari Cloud Communications is a unified communications offering from Solgari.N/A
Pricing
Nextiva Business Phone ServiceSolgari Cloud Communications
Editions & Modules
Essential
$23.95
Per User Per Month
Professional
$27.95
Per User Per Month
Enterprise
$37.95
Per User Per Month
Ultimate
$67.95
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Nextiva Business Phone ServiceSolgari Cloud Communications
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Nextiva Business Phone ServiceSolgari Cloud Communications
Top Pros
Top Cons

No answers on this topic

Features
Nextiva Business Phone ServiceSolgari Cloud Communications
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Nextiva Business Phone Service
9.1
154 Ratings
11% above category average
Solgari Cloud Communications
9.6
1 Ratings
16% above category average
Hosted PBX9.271 Ratings10.01 Ratings
Multi-level Interactive Voice Response (IVR)9.489 Ratings10.01 Ratings
User templates8.793 Ratings8.01 Ratings
Call reports9.1132 Ratings10.01 Ratings
Directory of employee names9.2130 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Nextiva Business Phone Service
9.0
170 Ratings
7% above category average
Solgari Cloud Communications
9.2
1 Ratings
9% above category average
Answering rules9.2155 Ratings10.01 Ratings
Call recording8.9131 Ratings10.01 Ratings
Call park9.1122 Ratings8.01 Ratings
Call screening9.0121 Ratings9.01 Ratings
Message alerts8.9151 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Nextiva Business Phone Service
8.8
122 Ratings
6% above category average
Solgari Cloud Communications
-
Ratings
Video conferencing8.861 Ratings00 Ratings
Audio conferencing9.1106 Ratings00 Ratings
Video screen sharing8.552 Ratings00 Ratings
Instant messaging8.682 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Nextiva Business Phone Service
8.5
149 Ratings
2% above category average
Solgari Cloud Communications
10.0
1 Ratings
18% above category average
Mobile app for iOS8.6127 Ratings00 Ratings
Mobile app for Android8.5110 Ratings10.01 Ratings
Best Alternatives
Nextiva Business Phone ServiceSolgari Cloud Communications
Small Businesses
CloudTalk
CloudTalk
Score 9.7 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.7 out of 10
CloudTalk
CloudTalk
Score 9.7 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Nextiva Business Phone ServiceSolgari Cloud Communications
Likelihood to Recommend
9.1
(181 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.6
(5 ratings)
-
(0 ratings)
Usability
9.6
(3 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(6 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(3 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Nextiva Business Phone ServiceSolgari Cloud Communications
Likelihood to Recommend
Nextiva
I have already recommended the service to many other companies, and they have switched. The company my daughter works for were looking for a great service, I gave them Nextiva, and they have been using for a couple of years now
Read full review
Solgari
Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.
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Pros
Nextiva
  • Setup and installation is a breeze! I reached out several times after the installation to make a few changes to how our phones are configfured and the customer service went above and beyond. I love being appreciated as a customer after the sale!
  • The back end feels a little dated, but it works! And that's what matters.
  • The cost was very resonable for us for what we need from a phone service.
  • Our account manager is extrememly accessible.
  • Setting up auto attendants (which Nextiva calls "flows") is very intuitive. I had our whole attendant and phone tree set up in literally minutes.
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Solgari
  • Great call quality
  • Love that I've been able to listen into sales calls
  • Love that I've been able to record all our sales calls
  • Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
  • Great cloud technology that supports sales staff working remotely
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Cons
Nextiva
  • Billing - the only issue we have had is related to billing. They started a new system late in 2022 and it's had some issues, but they are working through them.
  • Communication between staff and teams at Nextiva Business Phone Service can be an issue at times, sometimes the left hand doesn't seem to know what the right hand is doing.
  • They don't send out free tacos - kidding of course but I don't have any complaints. The billing and communication are small issues but that is all I could think of.
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Solgari
  • 3CX keypad could be more intuitive
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Likelihood to Renew
Nextiva
The cost, call quality, and ease of use make it a very easy decision to renew with Nextiva
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Solgari
No answers on this topic
Usability
Nextiva
Nextiva Business Phone Service system is very usable. We have desk phones, that were included at no cost. The function just as one would expect from an office phone system. I can also answer my calls from my PC and even on my cell phone if I have to leave the office.
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Solgari
No answers on this topic
Reliability and Availability
Nextiva
We have not yet experienced any issues the Nextiva Business Phone Service availability. It has always worked as needed.
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Solgari
No answers on this topic
Performance
Nextiva
Nextiva Business Phone Service performance is great. The call quality is much better than our old analog land lines at a fraction of the cost.
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Solgari
No answers on this topic
Support Rating
Nextiva
Support is great. We usually get someone on the phone; they answer our questions and help us with our issues. They are responsive when we call, and there is also a wealth of information on their online help center, which will typically answer our question or send us in the right direction.
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Solgari
No answers on this topic
Online Training
Nextiva
The training we received from Nextiva Business Phone Service was thorough, and detailed. It also did not take very long.
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Solgari
No answers on this topic
Implementation Rating
Nextiva
Nextiva Business Phone Service assigned an on-boarding team to help me implement the phone system. They asked me a few question about how we would be using the system and set everything to meet our implementation. They also took care of porting our phone number from our previous phone company so we could still use them with Nextiva Business Phone Service. The process was fast and painless.
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Solgari
No answers on this topic
Alternatives Considered
Nextiva
We made the decision to move forward based on features price and of course the hand holding by our account manager Bill B who was incremental getting us the right solution for what we needed and helping us through the deployment. He was amazing. Always gets my questions answered
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Solgari
Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.
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Scalability
Nextiva
We have not yet needed top scale up our phone system yet, but I can tell that it will be very quick and effortless to do so when the need arises.
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Solgari
No answers on this topic
Return on Investment
Nextiva
  • While Nextiva isn't cheap, we have saved money by eliminating all of our POTS lines, and PRI's from 3rd party carriers.
  • To be able to scale on the fly makes new office setup a breeze. Lead time is only a few weeks at most if we want to open a new office, this includes custom auto attendant setup.
  • As the Telecommunications admin for the company it is super easy for me to administer all of our offices from one web portal.
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Solgari
  • Kept our costs low
  • Accelerate our revenue as the software is great for coaching new hires and sales staff
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ScreenShots