Nextiva Contact Center vs. VirtualPBX
Nextiva Contact Center vs. VirtualPBX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
VirtualPBX | N/A | VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution. | $12 per month |
Nextiva Contact Center | VirtualPBX | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | Discount available for annual pricing. | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | VirtualPBX | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Nextiva Contact Center | VirtualPBX | |
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Small Businesses | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Medium-sized Companies | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.6 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | VirtualPBX | |
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Likelihood to Recommend | 9.3 (43 ratings) | 10.0 (3 ratings) |
Likelihood to Renew | 9.7 (3 ratings) | 10.0 (1 ratings) |
Usability | 8.6 (8 ratings) | - (0 ratings) |
Support Rating | 8.0 (7 ratings) | - (0 ratings) |
Nextiva Contact Center | VirtualPBX | |
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Likelihood to Recommend | Nextiva
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Pros | Nextiva
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Cons | Nextiva
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Likelihood to Renew | Nextiva
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Usability | Nextiva
| VirtualPBX No answers on this topic |
Support Rating | Nextiva
| VirtualPBX No answers on this topic |
Alternatives Considered | Nextiva
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Return on Investment | Nextiva
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ScreenShots |