Nicereply vs. SurveyMonkey
Nicereply vs. SurveyMonkey
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nicereply | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month | |
SurveyMonkey | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $27 Per User Per Month (billed annually) |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All features All integrations Unlimited number of surveys Unlimited surveys sent | — | ||||||||||||||
More Pricing Information |
Nicereply | SurveyMonkey | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Nicereply | SurveyMonkey | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Qualaroo Score 6.6 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Predictive Index Behavioral Assessment Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nicereply | SurveyMonkey | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (103 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (26 ratings) |
Usability | - (0 ratings) | 8.9 (38 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.8 (35 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (2 ratings) |
Nicereply | SurveyMonkey | |
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Likelihood to Recommend | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Pros | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Cons | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Likelihood to Renew | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Usability | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Performance | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Support Rating | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Implementation Rating | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Alternatives Considered | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
Return on Investment | Nicereply No answers on this topic | Momentive (SurveyMonkey, Inc) |
ScreenShots | Nicereply Screenshots |