Nicereply vs. UserZoom
Nicereply vs. UserZoom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nicereply | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month | |
UserZoom | N/A | N/A | N/A |
Nicereply | UserZoom | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All features All integrations Unlimited number of surveys Unlimited surveys sent | — | ||||||||||||||
More Pricing Information |
Nicereply | UserZoom | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Nicereply | UserZoom | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Smartlook Score 8.5 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Optimizely Web Experimentation Score 8.8 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Optimizely Web Experimentation Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nicereply | UserZoom | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (2 ratings) |
Nicereply | UserZoom | |
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Likelihood to Recommend | Nicereply No answers on this topic | UserTesting |
Pros | Nicereply No answers on this topic | UserTesting |
Cons | Nicereply No answers on this topic | UserTesting |
Likelihood to Renew | Nicereply No answers on this topic | UserTesting |
Usability | Nicereply No answers on this topic | UserTesting |
Support Rating | Nicereply No answers on this topic | UserTesting |
Alternatives Considered | Nicereply No answers on this topic | UserTesting |
Return on Investment | Nicereply No answers on this topic | UserTesting |
ScreenShots | Nicereply Screenshots |