What users are saying about
56 Ratings
10 Ratings
56 Ratings
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Score 8.6 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.7
Salesflare
8.7
Customer data management / contact management
Nimble
9.6
Salesflare
10.0
Workflow management
Nimble
7.7
Salesflare
10.0
Territory management
Nimble
7.1
Salesflare
5.8
Opportunity management
Nimble
7.6
Salesflare
9.2
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Salesflare
10.0
Contract management
Nimble
5.9
Salesflare
10.0
Quote & order management
Nimble
7.0
Salesflare
6.8
Interaction tracking
Nimble
7.7
Salesflare
9.6
Channel / partner relationship management
Nimble
7.3
Salesflare
7.0

Customer Service & Support

Nimble
7.6
Salesflare
8.3
Case management
Nimble
7.6
Salesflare
9.0
Call center management
Nimble
7.6
Salesflare
7.0
Help desk management
Nimble
7.6
Salesflare
9.0

Marketing Automation

Nimble
7.1
Salesflare
9.4
Lead management
Nimble
7.2
Salesflare
10.0
Email marketing
Nimble
7.0
Salesflare
8.8

CRM Project Management

Nimble
7.1
Salesflare
8.8
Task management
Nimble
7.7
Salesflare
9.2
Billing and invoicing management
Nimble
7.5
Salesflare
8.0
Reporting
Nimble
6.1
Salesflare
9.2

CRM Reporting & Analytics

Nimble
6.6
Salesflare
8.6
Forecasting
Nimble
7.7
Salesflare
10.0
Pipeline visualization
Nimble
8.3
Salesflare
10.0
Customizable reports
Nimble
4.0
Salesflare
5.8

Customization

Nimble
6.9
Salesflare
9.5
Custom fields
Nimble
8.6
Salesflare
9.6
Custom objects
Nimble
7.3
Salesflare
9.6
Scripting environment
Nimble
6.3
Salesflare
API for custom integration
Nimble
5.3
Salesflare
9.2

Security

Nimble
5.9
Salesflare
9.6
Single sign-on capability
Nimble
7.3
Salesflare
10.0
Role-based user permissions
Nimble
4.6
Salesflare
9.2

Social CRM

Nimble
8.9
Salesflare
9.6
Social data
Nimble
9.3
Salesflare
9.6
Social engagement
Nimble
8.5
Salesflare
9.6

Integrations with 3rd-party Software

Nimble
6.9
Salesflare
8.5
Marketing automation
Nimble
6.9
Salesflare
8.0
Compensation management
Nimble
6.8
Salesflare
9.0

Platform

Nimble
8.1
Salesflare
10.0
Mobile access
Nimble
8.1
Salesflare
10.0

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nimble
9.0
Salesflare
9.6

Likelihood to Renew

Nimble
8.3
Salesflare

Usability

Nimble
9.1
Salesflare

Support Rating

Nimble
7.3
Salesflare

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