What users are saying about
56 Ratings
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Top Rated
1519 Ratings
56 Ratings
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Score 8.6 out of 100

Trello

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1519 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Trello

Trello is great for tracking the progress of projects that have specific completion dates or tasks that must be finished in specific orders. We've used it for fundraising projects and event planning, not to mention planning of specific work projects. Trello's flexibility makes it so easy to set up and share new boards with interested parties.
Jill Nimmer-Beres | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.7
Trello
Customer data management / contact management
Nimble
9.6
Trello
Workflow management
Nimble
7.7
Trello
Territory management
Nimble
7.1
Trello
Opportunity management
Nimble
7.6
Trello
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Trello
Contract management
Nimble
5.9
Trello
Quote & order management
Nimble
6.9
Trello
Interaction tracking
Nimble
7.7
Trello
Channel / partner relationship management
Nimble
7.3
Trello

Customer Service & Support

Nimble
7.6
Trello
Case management
Nimble
7.6
Trello
Call center management
Nimble
7.6
Trello
Help desk management
Nimble
7.6
Trello

Marketing Automation

Nimble
7.1
Trello
Lead management
Nimble
7.2
Trello
Email marketing
Nimble
7.0
Trello

CRM Project Management

Nimble
7.1
Trello
Task management
Nimble
7.7
Trello
Billing and invoicing management
Nimble
7.5
Trello
Reporting
Nimble
6.0
Trello

CRM Reporting & Analytics

Nimble
6.6
Trello
Forecasting
Nimble
7.7
Trello
Pipeline visualization
Nimble
8.3
Trello
Customizable reports
Nimble
4.0
Trello

Customization

Nimble
6.9
Trello
Custom fields
Nimble
8.6
Trello
Custom objects
Nimble
7.3
Trello
Scripting environment
Nimble
6.3
Trello
API for custom integration
Nimble
5.3
Trello

Security

Nimble
5.9
Trello
Single sign-on capability
Nimble
7.3
Trello
Role-based user permissions
Nimble
4.6
Trello

Social CRM

Nimble
8.9
Trello
Social data
Nimble
9.3
Trello
Social engagement
Nimble
8.5
Trello

Integrations with 3rd-party Software

Nimble
6.8
Trello
Marketing automation
Nimble
6.9
Trello
Compensation management
Nimble
6.8
Trello

Platform

Nimble
8.1
Trello
Mobile access
Nimble
8.1
Trello

Project Management

Nimble
Trello
7.7
Task Management
Nimble
Trello
8.9
Resource Management
Nimble
Trello
7.7
Gantt Charts
Nimble
Trello
6.7
Scheduling
Nimble
Trello
7.7
Workflow Automation
Nimble
Trello
7.3
Team Collaboration
Nimble
Trello
8.7
Support for Agile Methodology
Nimble
Trello
7.9
Support for Waterfall Methodology
Nimble
Trello
7.1
Document Management
Nimble
Trello
7.3
Email integration
Nimble
Trello
7.5
Mobile Access
Nimble
Trello
8.3
Timesheet Tracking
Nimble
Trello
7.6
Change request and Case Management
Nimble
Trello
7.5
Budget and Expense Management
Nimble
Trello
7.3

Professional Services Automation

Nimble
Trello
7.5
Quotes/estimates
Nimble
Trello
7.2
Invoicing
Nimble
Trello
7.6
Project & financial reporting
Nimble
Trello
7.5
Integration with accounting software
Nimble
Trello
7.6

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Trello

  • Easy color categorization of the "Cards" (which can represent anything from projects to tasks)
  • Ease of use overall - you can divide work into columns and move it from column to column depending on status
  • You can create multiple boards, which are spaces to store tasks (for different work contexts, or even private boards)
  • You can easily share boards with another person
  • You can easily assign tasks (Cards) to persons
  • You can store information in cards, like files and short format text
Wilbert Kramer | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Trello

  • Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out
  • View - I am not sure how to do it but I really wish I didn't have to pick between viewing all cards with no detail or one with all detail. Maybe the ability to collapse and expand?
  • Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.
Sarah Meerschaert | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Trello

Trello 10.0
Based on 3 answers
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Sahr Saffa | TrustRadius Reviewer

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Trello

Trello 8.4
Based on 42 answers
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
Jared DeLong | TrustRadius Reviewer

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Trello

Trello 8.1
Based on 84 answers
I have never needed to contact Trello's customer support team. For the most part, the app is pretty self-explanatory. I have used their help center and find it really useful, particularly their Getting Started guides, which cover everything from general information to feature deep dives and best practices. The help center is available in six different languages and the Trello Community is there to answer questions along with Trello Support.
Elissa Bernstein | TrustRadius Reviewer

Implementation Rating

Nimble

No score
No answers yet
No answers on this topic

Trello

Trello 9.0
Based on 1 answer
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Raylene Wall | TrustRadius Reviewer

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Trello

I would say Trello is very well suited for my team's needs as we are relatively small in size but frequently scale up based on the project's size and needs. We tend to use it at a basic level for organizing internal tasks and to-dos, but also develop large complicated boards when need be. It doesn't seem like other systems (like Basecamp) scale very well and really require a more consistent type of workload to make the best use of them.
Joel McAfee | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Trello

  • More streamlined team communication. Rather than spending time and effort getting lost in emails or instant messages, we have a shared knowledge bank of ideas and tasks within Trello that free us up to focus on other parts of our job.
  • Better team collaboration. With the sharing structure of Trello, there is an easy pathway for the transmission of ideas without having to even think about it.
  • A more open dialog between team members. Trello provides a forum where our team members can share ideas that they may not have felt comfortable doing otherwise.
Evan Jaffe | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trello

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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