NinjaOne vs. Panda Systems Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 8.9 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
Panda Systems Management
Score 9.5 out of 10
N/A
Panda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.N/A
Pricing
NinjaOnePanda Systems Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOnePanda Systems Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Features
NinjaOnePanda Systems Management
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.7
15 Ratings
20% above category average
Panda Systems Management
8.3
2 Ratings
15% above category average
Remote monitoring8.414 Ratings8.62 Ratings
Network device monitoring6.114 Ratings8.02 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
7.9
15 Ratings
12% above category average
Panda Systems Management
7.5
2 Ratings
6% above category average
Patch Management8.315 Ratings5.02 Ratings
Policy-based automation6.915 Ratings7.42 Ratings
Best Alternatives
NinjaOnePanda Systems Management
Small Businesses
Atera
Atera
Score 9.0 out of 10
Barracuda RMM
Barracuda RMM
Score 9.0 out of 10
Medium-sized Companies
Atera
Atera
Score 9.0 out of 10
Atera
Atera
Score 9.0 out of 10
Enterprises
TeamViewer Remote Management
TeamViewer Remote Management
Score 8.9 out of 10
TeamViewer Remote Management
TeamViewer Remote Management
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOnePanda Systems Management
Likelihood to Recommend
9.4
(21 ratings)
7.7
(2 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.3
(9 ratings)
7.0
(4 ratings)
User Testimonials
NinjaOnePanda Systems Management
Likelihood to Recommend
NinjaOne
NinjaOne is a great product that is easy to implement. It is of great value to our company. It is one of the central tools that we use to get our job done in supporting end users and their devices. It has become a cornerstone of how we interact with our employees. The price value of NinjaOne is great. It is a very cost-effective solution that provides great value. If you a looking for a RMM solution, this is the one for you.
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WatchGuard Technologies
Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
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Pros
NinjaOne
  • Ninja does a nice job on providing robust monitoring of network servers. It provides peace of mind with monitoring of clients server infrastructure.
  • Ninja's interface is simple yet clean. It makes navigating and getting where you need to be easy.
  • Ninja's staff is always willing to help and their support is top-notch! They work hard to address any issues quickly and efficiently.
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WatchGuard Technologies
  • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
  • Inventory management. We get some great insight from the reports we can run.
  • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
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Cons
NinjaOne
  • The ticketing system (email) does not integrate with Office365
  • Does not integrate with Active Directory (we must create local NinjaOne accounts)
  • SNMP integration could be revisited. Only Cisco devices have config backup capabilities.
  • No option to remotely access network devices, like switches, routers, or firewalls.
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WatchGuard Technologies
  • More intuitive UI
  • Better integration with Windows and Windows Update
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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WatchGuard Technologies
No answers on this topic
Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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WatchGuard Technologies
We have not had much trouble with Panda Systems Management. They've been fairly responsive, and do take suggestions. The onboarding process was smooth and about as easy as they could make it. There are times when it does take a while for them to respond, but they usually do respond within a few hours at worst.
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Alternatives Considered
NinjaOne
NinjaRMM was easier to work with, better on price, and had less complicated software. Install was simple and use is a breeze. All the other vendors cost more and didn't have everything I wanted all in one place. Also, I like to support local companies when possible or at least work with companies in the same time zone, which they are both.
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WatchGuard Technologies
Much easier solution to use (by a ten fold), very intuitive user interface even for inexperience users... does not require on prem server because is cloud based
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Return on Investment
NinjaOne
  • Pos - Ninja has replaced 3 other software we used for monitoring, Remote Access
  • Pos - Have deployed ticketing to end users for better tracking of issues
  • Neg - Nothing bad about ninja but our teams workload has increased to take care of ticket tracking -
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WatchGuard Technologies
  • It's allowed us to be more proactive when it comes to things. We can keep an eye on computers that may need replacement. It was a lifesaver when updating to Windows 10.
  • It saves so much time compared to our previous remote software, GoToAssist. While I think GoToAssist may be a bit more solid when in action, there's too much setup time, even with unattended access. Panda is click and go.
  • Remote command prompt has also been a lifesaver, and nonintrusive for the user. The users think we are magic.
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring