NinjaOne vs. Paragon Hard Disk Manager

NinjaOne is a great solution for an all-in-one software suite that will accomplish many goals in a single pain of glass. It is very beneficial for small IT teams that need to automate and jobs as much as possible.

Patch management solution may not be the best if you have a large 3rd party software library.

Incentivized

Paragon Hard Disk Manager is suitable for use by small and medium-sized enterprises (SMEs). The graphical user interface helps to make the software easy to use, even by those with limited computer/technical knowledge and skills. The software will likely meet most, if not all, of the backup requirements of SMEs.

Incentivized

• With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
• Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
• Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.

Incentivized

• Disk wiping - quick and effective solution for simple wipe processes
• Partitioning - the software allowed us to work more closely with the partitions in a GUI environment
• Data Migrations - Paragon Hard Disk Manager made this process of data migration very easy and convenient

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

• It can be upgraded to offer cloud storage services.
• The performance of the current features is stable.

Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.

Incentivized

Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.

Incentivized

I've never had to contact Paragon support which speaks to the quality of their product.

Incentivized

Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've worked with in the past. Great account management. Great Product overall.

Incentivized

Paragon has much more flexibility to manipulate partitions and clone drives

Incentivized

• Pos - Ninja has replaced 3 other software we used for monitoring, Remote Access
• Pos - Have deployed ticketing to end users for better tracking of issues
• Neg - Nothing bad about ninja but our teams workload has increased to take care of ticket tracking -

Incentivized

• Paragon Hard Disk Manager makes creating regular incremental backups straightforward. The ease of configuring the software to automatically perform backup jobs increases the likelihood that we will follow through with our backup strategy, thus protecting our data.
• Any loss of important data would potentially be catastrophic to our business. Paragon Hard Disk Manager minimizes this risk.
• The software's ease of use also means we can focus more on our core business activities (and spend less time and effort on data backups).

Incentivized