NinjaOne vs. Sophos Mobile

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Sophos Mobile
Score 8.3 out of 10
N/A
Sophos Mobile is a unified endpoint management option providing mobile data protection and security against mobile malware.N/A
Pricing
NinjaOneSophos Mobile
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneSophos Mobile
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneSophos Mobile
Features
NinjaOneSophos Mobile
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.2
63 Ratings
23% above category average
Sophos Mobile
-
Ratings
Remote monitoring9.360 Ratings00 Ratings
Network device monitoring8.355 Ratings00 Ratings
Activity Monitoring9.047 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
62 Ratings
19% above category average
Sophos Mobile
-
Ratings
Patch Management9.461 Ratings00 Ratings
Policy-based automation8.961 Ratings00 Ratings
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User Ratings
NinjaOneSophos Mobile
Likelihood to Recommend
9.3
(68 ratings)
9.0
(3 ratings)
Likelihood to Renew
9.8
(3 ratings)
-
(0 ratings)
Usability
9.3
(10 ratings)
8.0
(1 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(6 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
NinjaOneSophos Mobile
Likelihood to Recommend
NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Sophos
Our Mobile Endpoints were a big challenge for us, and after Sophos Mobile implementation, we have received all our official hand-held devices in a managed environment with a very effective manners, and now we are able to manage all the devices with defined Company Policy along with our rules and regulations.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Sophos
  • Great protection software against cyber threats on mobile devices.
  • Allows you to keep your devices always up to date and without security breaches.
  • Update scheduling.
  • Application lock.
  • Reports.
  • Theft protection.
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Sophos
  • The platform was developed many years ago, a fresher look (even for the cloud-based console) would be appreciated.
  • The ability to control mail platforms other than MS Exchange.
  • The ability to control more features on iOS (knowing how the iOS Platform is at the moment).
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Likelihood to Renew
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Sophos
No answers on this topic
Usability
NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Sophos
The overall usability of the Sophos Mobile is fantastic, and we were able to deploy entire solutions within the stipulated timeline. The management perspective is also up to the mark, and the completely user-friendly GUI to understand and manage what we need. Adding different types of Endpoints into the Central Console was also very useful, with deep insights into the Policy and endpoint protection.
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Reliability and Availability
NinjaOne
Availability is very good
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Sophos
No answers on this topic
Performance
NinjaOne
The software loads quickly for the most part
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Sophos
No answers on this topic
Support Rating
NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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Sophos
No answers on this topic
In-Person Training
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Sophos
No answers on this topic
Online Training
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Sophos
No answers on this topic
Implementation Rating
NinjaOne
Use of Organizations and locations
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Sophos
No answers on this topic
Alternatives Considered
NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Sophos
Personally, haven't seen any other MDM on the market, but I feel since Sophos is greatly known to have easy to use products, that the others may not be as easy to use as Sophos Mobile Control. One of the key factors for organizations to choose Sophos Mobile Control and Security is because the Android OS (most attacked OS on the planet) is protected with award-winning antivirus and anti malware from Sophos. We have seen as advisors, how unprotected customers, get huge telecom bills because of the lack of security, since they think that an Android OS is healthy enough... big mistake. One simple thing I always tell friends, family and customers, protect your Android device with Sophos Security (it's free for home users).
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Scalability
NinjaOne
Overall the software is very reliable
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Sophos
No answers on this topic
Return on Investment
NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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Sophos
  • Ease of obtaining data with management and greater control of all the company's equipment.
  • Strong protection and easy to administer.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring

Sophos Mobile Screenshots

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